Chief Learning Officer - October 2008 - (Page 9) TABLE OF CONTENTS OCTOBER 2008 50 Departments 26 CLO Profile Brian Summerfield Although he didn’t start out in learning, HP CLO Sam Szteinbaum has taken to his current role with gusto. As the company continues to expand rapidly, he’s growing its learning offerings apace. 26 Experts 12 BUSINESS IMPACT 14 BEST PRACTICES 16 EFFECTIVENESS 42 Michael E. Echols, Ph.D. Overcoming Barriers to Measurement Josh Bersin Social Networking and Corporate Learning 50 Case Study Dr. Chris Hardy For Defense Acquisition University, getting accredited was more than just a status symbol. It was a natural progression that drove the integration of continuous improvement and performance management. Jay Cross Internet Inside 18 GUEST EDITORIAL Joel Gendelman The Emperor’s New Clothes 58 IN CONCLUSION Michael J. Offerman, Ed.D. Transparency in Learning Outcomes 52 Business Intelligence Jeff Kristick There is a clear relationship between individual productivity and an organization’s ability to cultivate a high-quality workforce. When learning is connected to critical elements of talent management, the result is greater than the sum of its parts. Resources 4 Editor’s Letter The Real Root of All Evil 10 Connections 57 Advertisers’ Index 57 Editorial Resources IN PRACTICE 24 Hampton Hotels: Don’t Underestimate the ‘B’ Players 32 Developing Leaders at Amnesty International 38 Aligning Measurement to Business Success 45 How to Reach Disabled Learners 49 Who Owns Informal Learning?
Table of Contents Feed for the Digital Edition of Chief Learning Officer - October 2008 Chief Learning Officer - October 2008 Editor’s Letter Connections Business Impact Best Practices Effectiveness Guest Editorial How Fast Is Your ‘B’ Team? Hampton Hotels CLO Profile Save the World, Make a Buck: Seven Ideas From the Nonprofit Sector Developing Leaders at Amnesty International Learning Measurements: It’s Time to Align Aligning Measurement to Business Success Training Employees With Special Needs How to Reach Disabled Learners Hands Off: Facilitating Informal Learning Who Owns Informal Learning? Case Study Business Intelligence Advertisers’ Index Editorial Resources In Conclusion Chief Learning Officer - October 2008 Chief Learning Officer - October 2008 - Chief Learning Officer - October 2008 (Page Cover1) Chief Learning Officer - October 2008 - Chief Learning Officer - October 2008 (Page Cover2) Chief Learning Officer - October 2008 - Chief Learning Officer - October 2008 (Page 3) Chief Learning Officer - October 2008 - Editor’s Letter (Page 4) Chief Learning Officer - October 2008 - Editor’s Letter (Page 5) Chief Learning Officer - October 2008 - Editor’s Letter (Page 6) Chief Learning Officer - October 2008 - Editor’s Letter (Page 7) Chief Learning Officer - October 2008 - Editor’s Letter (Page 8) Chief Learning Officer - October 2008 - Editor’s Letter (Page 9) Chief Learning Officer - October 2008 - Connections (Page 10) Chief Learning Officer - October 2008 - Connections (Page 11) Chief Learning Officer - October 2008 - Business Impact (Page 12) Chief Learning Officer - October 2008 - Business Impact (Page 13) Chief Learning Officer - October 2008 - Best Practices (Page 14) Chief Learning Officer - October 2008 - Best Practices (Page 15) Chief Learning Officer - October 2008 - Effectiveness (Page 16) Chief Learning Officer - October 2008 - Effectiveness (Page 17) Chief Learning Officer - October 2008 - Guest Editorial (Page 18) Chief Learning Officer - October 2008 - Guest Editorial (Page 19) Chief Learning Officer - October 2008 - How Fast Is Your ‘B’ Team? (Page 20) Chief Learning Officer - October 2008 - How Fast Is Your ‘B’ Team? (Page 21) Chief Learning Officer - October 2008 - How Fast Is Your ‘B’ Team? (Page 22) Chief Learning Officer - October 2008 - How Fast Is Your ‘B’ Team? (Page 23) Chief Learning Officer - October 2008 - Hampton Hotels (Page 24) Chief Learning Officer - October 2008 - Hampton Hotels (Page 25) Chief Learning Officer - October 2008 - CLO Profile (Page 26) Chief Learning Officer - October 2008 - CLO Profile (Page 27) Chief Learning Officer - October 2008 - CLO Profile (Page 28) Chief Learning Officer - October 2008 - CLO Profile (Page 29) Chief Learning Officer - October 2008 - Save the World, Make a Buck: Seven Ideas From the Nonprofit Sector (Page 30) Chief Learning Officer - October 2008 - Save the World, Make a Buck: Seven Ideas From the Nonprofit Sector (Page 31) Chief Learning Officer - October 2008 - Developing Leaders at Amnesty International (Page 32) Chief Learning Officer - October 2008 - Developing Leaders at Amnesty International (Page 33) Chief Learning Officer - October 2008 - Developing Leaders at Amnesty International (Page 34) Chief Learning Officer - October 2008 - Developing Leaders at Amnesty International (Page 35) Chief Learning Officer - October 2008 - Learning Measurements: It’s Time to Align (Page 36) Chief Learning Officer - October 2008 - Learning Measurements: It’s Time to Align (Page 37) Chief Learning Officer - October 2008 - Aligning Measurement to Business Success (Page 38) Chief Learning Officer - October 2008 - Aligning Measurement to Business Success (Page 39) Chief Learning Officer - October 2008 - Aligning Measurement to Business Success (Page 40) Chief Learning Officer - October 2008 - Aligning Measurement to Business Success (Page 41) Chief Learning Officer - October 2008 - Training Employees With Special Needs (Page 42) Chief Learning Officer - October 2008 - Training Employees With Special Needs (Page 43) Chief Learning Officer - October 2008 - Training Employees With Special Needs (Page 44) Chief Learning Officer - October 2008 - How to Reach Disabled Learners (Page 45) Chief Learning Officer - October 2008 - Hands Off: Facilitating Informal Learning (Page 46) Chief Learning Officer - October 2008 - Hands Off: Facilitating Informal Learning (Page 47) Chief Learning Officer - October 2008 - Hands Off: Facilitating Informal Learning (Page 48) Chief Learning Officer - October 2008 - Who Owns Informal Learning? (Page 49) Chief Learning Officer - October 2008 - Case Study (Page 50) Chief Learning Officer - October 2008 - Case Study (Page 51) Chief Learning Officer - October 2008 - Business Intelligence (Page 52) Chief Learning Officer - October 2008 - Business Intelligence (Page 53) Chief Learning Officer - October 2008 - Business Intelligence (Page 54) Chief Learning Officer - October 2008 - Business Intelligence (Page 55) Chief Learning Officer - October 2008 - Business Intelligence (Page 56) Chief Learning Officer - October 2008 - Editorial Resources (Page 57) Chief Learning Officer - October 2008 - In Conclusion (Page 58) Chief Learning Officer - October 2008 - In Conclusion (Page Cover3) Chief Learning Officer - October 2008 - In Conclusion (Page Cover4)
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