Chief Learning Officer - December 2007 - (Page 89)

Advertising Sales John R. Taggart, Group Publisher: 510-834-0100 jrtag@clomedia.com James R. Yeakel, Associate Publisher & Advertising Director: 510-834-0100 jyeakel@clomedia.com Natasha Pozdniakova, Advertising Administrative Assistant: 510-834-0100 natasha@clomedia.com Brian Klunk Western Advertising Manager 510-834-0100 bklunk@clomedia.com AZ, CA, CO, HI, ID, MT, NM, NV, OR, TX, UT, WA, WY, Alberta, British Columbia Bradley Smith New England, Midwest & Southern Advertising Manager 763-972-6060 bsmith@clomedia.com AL, AR, FL, GA, MA, ME, MN, MS, MT, NC, NE, NH, RI, SC, TN, VT, WI, Quebec, New Brunswick, Newfoundland Clifford P. Capone Eastern Advertising Manager 312-266-8801 ccapone@clomedia.com CT, DE, IA, IL, IN, KS, KY, MD, MI, MO, ND, NJ, NY, OH, PA, SD, VA, WV, Washington DC, Ontario, Manitoba, Saskatchewan Dave Lienemann Account Executive 510-834-0100 davel@clomedia.com CLO SourceBook Lisa Newton Account Executive 510-834-0100 lnewton@clomedia.com Electronic Media Advertisers’ Index Advertisers/URL ACS www.acs-inc.com/learning AICPA Learning www.aicpalearning.org Allen Interactions www.alleninteractions.com Applied Learning www.appliedlearning.com ASQ Training Solutions www.asq.org/clo Bellevue University www.corporatelearning.com 2008 CLO Learning In Practice Awards www.CLOevents.com CLO 2008 Spring Symposium www.CLOevents.com CLO Webinar www.CLOmedia.com/events/webinars Element K www.elementk.com go.elementk.com/Leadership2 GeoLearning www.geolearning.com getAbstract www.getabstract.com/CLO General Physics Corporation www.gpworldwide.com/outsourcing International Society for Performance Improvement www.ISPI.org/ac2008 Jones Knowledge Group, Inc. www.jonesknowledge.com Kaplan University www.marketplacesolutions.kaplan.edu Learn.com Inc. www.learn.com/align The NationalConference Center www.conferencecenter.com RWD www.rwd.com/clo Safari Books Online www.safarilibrary.com/CLO SkillSoft www.skillsoft.com/LDC Strayer University www.strayer.edu WebEx www.webex.com/eLearning Editorial Resources Page 52 39 81 13 43 5 50 31-33 49 6, 7 Company AchieveGlobal ACS Learning Services Adaptive Marketing ADP Aetna Allen Interactions AlliedSignal Corp. Altiris Amazon American Board of Pediatrics American Express Amoco Corp. Articulate ASTD Bank of Montreal Barclays Bersin & Associates BusinessWeek CA CDW Convergys Council for Adult and Experiential Learning Coverall Cleaning Concepts Defense Acquisition University Deloitte & Touche Department of Commerce Discovery Learning DK Shifflet Ecolab eLearning Forum Ernst & Young Executive Networks Facebook Farmers Insurance Gallup Consultants GE General Mills General Motors GeoLearning Giant Global Consulting Alliance Google Harley-Davidson Harvard University Hitotsubashi University Holiday Inn Howrey LLP Page 26 65 80 37 37 77 88 73 37 69 77 88 70 62 37 37 14 90 65 66 71 83, 85 74 67 90 62 30 63 77 16 90 86 90 80 42 60 58-60 37 73 24 88 14, 16 68 90 30 63 78 Company Page 3, 57 Back Cover 2nd Cover 27 61 25 11 3rd Cover 15 8 35 45 17, 82 To contact our editors, write to: editor@clomedia.com For advertising information, write to: sales@clomedia.com To submit an article for publication, send to: submissions@clomedia.com Bea is an editor and bigwig at List Rental: the company. Bea is an editor Jay Schwedelson, 800-331-8102, mediatec@worldata.com and bigwig at the company. Bea is an editor and bigwig at Reprints: the company. David Einziger, 212-221-9595, ext. 407, david.einziger@parsintl.com 89 December 2007 I www.clomedia.com I Chief Learning Officer IBM 28, 34 Informatica 20 Intercontinental Hotels 63 International Trade Administration 62 Internet Time Group 16 Kimberly-Clark 68 Knowledge Advisors 45 Kraft Foods 39 LandAmerica 73 Leadership Development Services LLC 21 LearnShare 38 LiveJournal 90 Loyola University 45 ManTech 70 Mattress Giant 64 Merck 69, 76 Microsoft 16 MySpace 90 National Safety Council 74 16 Netscape Ninth House 77 Orkin 36-39 Paychex Inc. 72 Peapod 24 Performance Impact 69 Pillsbury 59 Pinnacle Airlines 49 24, 47 Plateau Systems PricewaterhouseCoopers 90 Prometric 69 PulseLearning 65 Pulte Homes 72 Richard Chang Associates 12 Rollins 36-38 Royal Ahold 24 Softscape 73 Stop & Shop 24 Tenaris 75 Terminex 39 Trinity Health 64 Twitter 90 U.S. Air Force 48 Verizon 79, 83-85 Wilhelm Consulting Partners 88 14 YouTube http://www.acs-inc.com/learning http://www.aicpalearning.org http://www.alleninteractions.com http://www.appliedlearning.com http://www.asq.org/clo http://www.corporatelearning.com http://www.CLOevents.com http://www.CLOevents.com http://www.CLOmedia.com/events/webinars http://www.elementk.com http://go.elementk.com/Leadership2 http://www.geolearning.com http://www.getabstract.com/CLO http://www.gpworldwide.com/outsourcing http://www.ISPI.org/ac2008 http://www.jonesknowledge.com http://www.marketplacesolutions.kaplan.edu http://Learn.com http://www.learn.com/align http://www.conferencecenter.com http://www.rwd.com/clo http://www.clomedia.com http://www.safarilibrary.com/CLO http://www.skillsoft.com/LDC http://www.strayer.edu http://www.webex.com/eLearning Table of Contents for the Digital Edition of Chief Learning Officer - December 2007Chief Learning Officer - December 2007Editor's LetterContentsTaking the LeadBest PracticesEffectivenessWhat Leaders Must Do to Ensure Mentoring SuccessInformatica: Coaching ManagersDriving Organizational Effectiveness: Performance Consulting at WorkRoyal Ahold: Ensuring Consistent Brand Image and Customer ServiceStrategies to Enhance InnovationWestern Companies Show Asian Counterparts That It Pays to PlayCLO ProfileTransforming Surveys Into Leadership ToolsSurveying the Workforce: Dos and Dont'sCentralization Versus Decentralization: A Closer Look at How to Blend BothU.S. Air Force Air Education and Training Command: Improving Global TrainingLearning In Practice Award WinnersLearning In Practice AwardsCLO of the YearBusiness Impact Awards: Gold Division 1Business Impact Awards: Gold Division 2Business Impact Awards: Silver Division 1Business Impact Awards: Silver Division 2Outsourcing AwardsInnovation Awards: Gold Division 1Innovation Awards: Gold Division 2Innovation Awards: Silver Division 1Innovation Awards: Silver Division 2Customer Service AwardsLeadership Awards: Gold Division 1Leadership Awards: Gold Division 2Leadership Awards: Silver Division 1Leadership Awards: Silver Division 2Technology AwardsMagellan Awards: Gold Division 1Magellan Awards: Gold Division 2Magellan Awards: Silver Division 2Content AwardsVanguard Awards: Gold Division 1Vanguard Awards: Gold Division 2Vanguard Awards: Silver Division 1Vanguard Awards: Silver Division 2Case StudyBusiness IntelligenceAdvertisers' IndexEditorial ResourcesIn ConclusionChief Learning Officer - December 2007Chief Learning Officer - December 2007 - (Page Intro)Chief Learning Officer - December 2007 - Chief Learning Officer - December 2007 (Page Cover1)Chief Learning Officer - December 2007 - Chief Learning Officer - December 2007 (Page Cover2)Chief Learning Officer - December 2007 - Chief Learning Officer - December 2007 (Page 3)Chief Learning Officer - December 2007 - Editor's Letter (Page 4)Chief Learning Officer - December 2007 - Editor's Letter (Page 5)Chief Learning Officer - December 2007 - Editor's Letter (Page 6)Chief Learning Officer - December 2007 - Editor's Letter (Page 7)Chief Learning Officer - December 2007 - Editor's Letter (Page 8)Chief Learning Officer - December 2007 - Contents (Page 9)Chief Learning Officer - December 2007 - Contents (Page 10)Chief Learning Officer - December 2007 - Contents (Page 11)Chief Learning Officer - December 2007 - Taking the Lead (Page 12)Chief Learning Officer - December 2007 - Taking the Lead (Page 13)Chief Learning Officer - December 2007 - Best Practices (Page 14)Chief Learning Officer - December 2007 - Best Practices (Page 15)Chief Learning Officer - December 2007 - Effectiveness (Page 16)Chief Learning Officer - December 2007 - Effectiveness (Page 17)Chief Learning Officer - December 2007 - What Leaders Must Do to Ensure Mentoring Success (Page 18)Chief Learning Officer - December 2007 - What Leaders Must Do to Ensure Mentoring Success (Page 19)Chief Learning Officer - December 2007 - Informatica: Coaching Managers (Page 20)Chief Learning Officer - December 2007 - Informatica: Coaching Managers (Page 21)Chief Learning Officer - December 2007 - Driving Organizational Effectiveness: Performance Consulting at Work (Page 22)Chief Learning Officer - December 2007 - Driving Organizational Effectiveness: Performance Consulting at Work (Page 23)Chief Learning Officer - December 2007 - Royal Ahold: Ensuring Consistent Brand Image and Customer Service (Page 24)Chief Learning Officer - December 2007 - Royal Ahold: Ensuring Consistent Brand Image and Customer Service (Page 25)Chief Learning Officer - December 2007 - Royal Ahold: Ensuring Consistent Brand Image and Customer Service (Page 26)Chief Learning Officer - December 2007 - Royal Ahold: Ensuring Consistent Brand Image and Customer Service (Page 27)Chief Learning Officer - December 2007 - Strategies to Enhance Innovation (Page 28)Chief Learning Officer - December 2007 - Strategies to Enhance Innovation (Page 29)Chief Learning Officer - December 2007 - Western Companies Show Asian Counterparts That It Pays to Play (Page 30)Chief Learning Officer - December 2007 - Western Companies Show Asian Counterparts That It Pays to Play (Page 31)Chief Learning Officer - December 2007 - Western Companies Show Asian Counterparts That It Pays to Play (Page 32)Chief Learning Officer - December 2007 - Western Companies Show Asian Counterparts That It Pays to Play (Page 33)Chief Learning Officer - December 2007 - Western Companies Show Asian Counterparts That It Pays to Play (Page 34)Chief Learning Officer - December 2007 - Western Companies Show Asian Counterparts That It Pays to Play (Page 35)Chief Learning Officer - December 2007 - CLO Profile (Page 36)Chief Learning Officer - December 2007 - CLO Profile (Page 37)Chief Learning Officer - December 2007 - CLO Profile (Page 38)Chief Learning Officer - December 2007 - CLO Profile (Page 39)Chief Learning Officer - December 2007 - Transforming Surveys Into Leadership Tools (Page 40)Chief Learning Officer - December 2007 - Transforming Surveys Into Leadership Tools (Page 41)Chief Learning Officer - December 2007 - Surveying the Workforce: Dos and Dont's (Page 42)Chief Learning Officer - December 2007 - Surveying the Workforce: Dos and Dont's (Page 43)Chief Learning Officer - December 2007 - Surveying the Workforce: Dos and Dont's (Page 44)Chief Learning Officer - December 2007 - Surveying the Workforce: Dos and Dont's (Page 45)Chief Learning Officer - December 2007 - Centralization Versus Decentralization: A Closer Look at How to Blend Both (Page 46)Chief Learning Officer - December 2007 - Centralization Versus Decentralization: A Closer Look at How to Blend Both (Page 47)Chief Learning Officer - December 2007 - U.S. Air Force Air Education and Training Command: Improving Global Training (Page 48)Chief Learning Officer - December 2007 - U.S. Air Force Air Education and Training Command: Improving Global Training (Page 49)Chief Learning Officer - December 2007 - U.S. Air Force Air Education and Training Command: Improving Global Training (Page 50)Chief Learning Officer - December 2007 - Learning In Practice Award Winners (Page 51)Chief Learning Officer - December 2007 - Learning In Practice Award Winners (Page 52)Chief Learning Officer - December 2007 - Learning In Practice Award Winners (Page 53)Chief Learning Officer - December 2007 - Learning In Practice Awards (Page 54)Chief Learning Officer - December 2007 - Learning In Practice Awards (Page 55)Chief Learning Officer - December 2007 - Learning In Practice Awards (Page 56)Chief Learning Officer - December 2007 - Learning In Practice Awards (Page 57)Chief Learning Officer - December 2007 - CLO of the Year (Page 58)Chief Learning Officer - December 2007 - CLO of the Year (Page 59)Chief Learning Officer - December 2007 - CLO of the Year (Page 60)Chief Learning Officer - December 2007 - CLO of the Year (Page 61)Chief Learning Officer - December 2007 - Business Impact Awards: Gold Division 1 (Page 62)Chief Learning Officer - December 2007 - Business Impact Awards: Gold Division 2 (Page 63)Chief Learning Officer - December 2007 - Business Impact Awards: Silver Division 2 (Page 64)Chief Learning Officer - December 2007 - Outsourcing Awards (Page 65)Chief Learning Officer - December 2007 - Innovation Awards: Gold Division 1 (Page 66)Chief Learning Officer - December 2007 - Innovation Awards: Gold Division 2 (Page 67)Chief Learning Officer - December 2007 - Innovation Awards: Silver Division 2 (Page 68)Chief Learning Officer - December 2007 - Customer Service Awards (Page 69)Chief Learning Officer - December 2007 - Leadership Awards: Gold Division 1 (Page 70)Chief Learning Officer - December 2007 - Leadership Awards: Gold Division 2 (Page 71)Chief Learning Officer - December 2007 - Leadership Awards: Silver Division 2 (Page 72)Chief Learning Officer - December 2007 - Technology Awards (Page 73)Chief Learning Officer - December 2007 - Magellan Awards: Gold Division 1 (Page 74)Chief Learning Officer - December 2007 - Magellan Awards: Gold Division 2 (Page 75)Chief Learning Officer - December 2007 - Magellan Awards: Silver Division 2 (Page 76)Chief Learning Officer - December 2007 - Content Awards (Page 77)Chief Learning Officer - December 2007 - Vanguard Awards: Gold Division 1 (Page 78)Chief Learning Officer - December 2007 - Vanguard Awards: Gold Division 2 (Page 79)Chief Learning Officer - December 2007 - Vanguard Awards: Silver Division 2 (Page 80)Chief Learning Officer - December 2007 - Vanguard Awards: Silver Division 2 (Page 81)Chief Learning Officer - December 2007 - Vanguard Awards: Silver Division 2 (Page 82)Chief Learning Officer - December 2007 - Case Study (Page 83)Chief Learning Officer - December 2007 - Case Study (Page 84)Chief Learning Officer - December 2007 - Case Study (Page 85)Chief Learning Officer - December 2007 - Business Intelligence (Page 86)Chief Learning Officer - December 2007 - Business Intelligence (Page 87)Chief Learning Officer - December 2007 - Business Intelligence (Page 88)Chief Learning Officer - December 2007 - Editorial Resources (Page 89)Chief Learning Officer - December 2007 - In Conclusion (Page 90)Chief Learning Officer - December 2007 - In Conclusion (Page Cover3)Chief Learning Officer - December 2007 - In Conclusion (Page Cover4)http://www.nxtbookMEDIA.com

For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.