Chief Learning Officer - December 2008 - (Page 23)

Integrating Learning With the Talent Suite For years now, thought leaders in learning and HR have talked about integrating the so-called talent suite, which includes recruitment and retention, compensation and beneﬁts, performance management, succession planning and — of course — learning and development. The economic downturn will create a sense of urgency around that integration, as resources in organizations will be pooled and shared, said Allison Rossett, professor of educational technology at San Diego State University. CLO EVENTS Allison Rossett, professor at San Diego State University, will be keynoting at the Spring 2009 Chief Learning Ofﬁcer Symposium taking place from April 6-8 in Miami Beach. For more information, see www.clomedia.com/events/Symposiums. know? How are we continuously improving our systems?” In addition to functional blending, new and interesting combinations of technical platforms will make learning much more dynamic. “It is not the proliferation of technology that intrigues as much as the impact on the how, where and when of learning,” she said. “Now, development and support happen where work and life happen, and with help from experts and peers.” “Into the future, leadership will focus on integrated services, with learning and support taking their place within the larger talent initiative,” she said. “How does learning differentiate the organization in the marketplace? How does it make a case to attract great people to our organization, not our competitors? How does our learning effort contribute to retention? How does it make sure our people are ready to work and [are] excellent at it? How do we Organizational Alignment According to Frank Anderson and Christopher Hardy of the Defense Acquisition University (DAU), the biggest imperative for the learning industry in the next ﬁve years will be delivering learning to employees when and how they need it. DAU provides training to all levels of the United States Department of Defense’s acquisition, technology and logistics workforce. “Learning at the point of need is the goal, and integrating and optimizing learning, facilities, technology and business processes will be the means,” they explained. “We need to create a physical work environment that provides for both formal and informal interaction on the job and in the classroom. We need to be able to connect to technology easily and naturally throughout our workspace and our learning space. Innovation, learning, communications and work results will greatly improve if we deliberately optimize architecture, furniture and technology with communications, learning, social patterns and work.” As a result, the phrase “blended learning” will take on a much broader meaning, no longer referring to the combination of classroom instruction — which will decline in use and importance — and other modalities. “‘Blended’ will describe the blending of reality with virtual immersions and games within all learning products,” Anderson and Hardy said. “The informal learning space will not only be deliberately integrated for 24x7 reach-back on the job, but also will become emulated by simulations/games to leverage the huge beneﬁts of cognitive immersion and engagement in the learning activity.” FUTURE OF LEARNING continued on page 88 “We need to be able to connect to technology easily and naturally throughout our workspace and our learning space.” – Frank Anderson, President, and Christopher Hardy, Director, Learning Technology Center, Defense Acquisition University 23 http://www.clomedia.com/events/Symposiums

Table of Contents Feed for the Digital Edition of Chief Learning Officer - December 2008

Chief Learning Officer - December 2008 Editor’s Letter Contents Connections Business Impact Best Practices Effectiveness Guest Editorial The Future of Learning CLO Profile Learning Opportunities Embedded in Social Networking ManTech Leverages Knowledge Management Approaches for Social Networking Agility Training for the Learning Organization Creating an Agile Organization With Learning 2.0 2008 Learning In Practice Awards Corporate Social Responsibility: How Can Learning Contribute? Union Fenosa Corporate University: How CSR Education Impacted the Bottom Line Training in the 21st Century: Everything Old Is New Again Zions Bancorp.: Connecting the Dots Case Study Business Intelligence Advertisers’ Index Editorial Resources In Conclusion

Chief Learning Officer - December 2008

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