Chief Learning Officer - December 2008 - (Page 7) December 2008 | Volume 7, Issue 12 GROUP PUBLISHER PRODUCTION SUPERVISOR Don’t choose Element K because we have more titles. BUSINESS MANAGER John R. Taggart jrtag@clomedia.com EDITOR IN CHIEF Linda Dziwak linda@clomedia.com DIRECTOR, CREATIVE & PRODUCTION SERVICES COORDINATOR OF SOCIAL MEDIA Rose Michaels rmichaels@clomedia.com DIRECTOR OF INFORMATION TECHNOLOGY Vince Czarnowski vince@clomedia.com CIRCULATION DIRECTOR Norman B. Kamikow norm@clomedia.com VICE PRESIDENT OF OPERATIONS Kendra Chaplin kendra@clomedia.com ART DIRECTOR Cindy Cardinal ccardinal@clomedia.com Choose us because we have better content. Gwen Connelly gwen@clomedia.com EDITORIAL DIRECTOR Kasey Doshier kdoshier@clomedia.com TRAFFIC COORDINATOR Mark Jankiewicz mjankiewicz@clomedia.com LIST MANAGER Jay Schwedelson mediatec@worldata.com ASSOCIATE PUBLISHER & ADVERTISING DIRECTOR Mike Prokopeak mikep@clomedia.com MANAGING EDITOR Ishea Brown ibrown@clomedia.com DESIGNER James R. Yeakel jyeakel@clomedia.com EASTERN ADVERTISING MANAGER REPRINTS reprints@parsintl.com or call 212-221-9595 CONTRIBUTING WRITERS: Brian Summerfield bsummerfield@clomedia.com SENIOR EDITORS Spencer Thayer spencer@clomedia.com WEB SPECIALIST Clifford P. Capone ccapone@clomedia.com WESTERN ADVERTISING MANAGER Agatha Gilmore agilmore@clomedia.com Kellye Whitney kwhitney@clomedia.com ASSOCIATE EDITORS Michael Elmore melmore@clomedia.com E-MEDIA DESIGNER Brian Klunk bklunk@clomedia.com NEW ENGLAND, MIDWEST & SOUTHERN ADVERTISING MANAGER Rahel Haile rahelh@clomedia.com EVENTS MANAGER Lindsay Edmonds Wickman lwickman@clomedia.com Deanna Hartley dhartley@clomedia.com COPY EDITOR Trey Smith tsmith@clomedia.com EVENTS COORDINATOR Brad Smith bsmith@clomedia.com EVENT SALES MANAGER Meagan Polakowski meaganp@clomedia.com EDITORIAL INTERN Kara Shively kshively@clomedia.com MARKETING & COMMUNICATIONS MANAGER Kristian Walters kwalters@clomedia.com ACCOUNT EXECUTIVES Josh Bersin Marcus Buckingham Ed Cohen Jay Cross Michael E. Echols, Ph.D. Ernest Gundling Tom Hoglund John Hovell Robert Hyde Dr. Mary Lippitt Craig Mindrum Annick Renaud-Coulon Brian Summerfield Mark Sylvester Lindsay Edmonds Wickman Elizabeth Lisican Laura Cibuls lcibuls@clomedia.com Dave Lienemann davel@clomedia.com Lisa Newton lnewton@clomedia.com Don’t take our word for it—ask your employees. After experiencing our courses, customers tell us their employees prefer the quality and innovation delivered only by Element K and our best-in-class partners like Sun, Microsoft, Harvard Business Publishing, Fifty Lessons, and others. Does it blend? Norman B. Kamikow PRESIDENT John R. Taggart EXECUTIVE VICE PRESIDENT Philip S. Wolin GENERAL COUNSEL Patricia Pierce CHIEF FINANCIAL OFFICER CHIEF LEARNING OFFICER EDITORIAL ADVISORY BOARD Cushing Anderson, Program Director, Learning Services, IDC Frank J. Anderson Jr., President, Defense Acquisition University Cedric Coco, Vice President, Learning and Organizational Effectiveness, Lowe’s Companies Inc. Dr. Pat Crull, Vice President and Chief Learning Officer, Time Warner Cable Tamar Elkeles, Vice President, Learning and Development, Qualcomm Dr. Kathleen Gallo, Senior Vice President and Chief Learning Officer, North Shore-LIJ Health System Fred Harburg, Consultant, Author, Speaker Ted Henson, Chief Learning Strategist, Global Knowledge Edward Hoff, Vice President, Learning, IBM Neill Hopkins, Vice President, Skills Development, CompTIA Gerry Hudson-Martin, Vice President, Enthusiastic Learning, Marriott International Bill Kline, President, Kline Consulting June Paradise Maul, President, Advantage Value LLC Lee Maxey, Chief Learning Officer, Acadient Jeanne C. Meister, Author and Independent Learning Consultant Bob Mosher, Global Chief Learning Officer and Strategy Evangelist, LearningGuide Solutions US Rebecca Ray, Senior Vice President, Global Talent Management and Development, MasterCard Dr. Allison Rossett, Professor of Educational Technology, San Diego State University Bonnie Stoufer, Vice President for Organizational Development and Education, Ascension Health Diana Thomas, Vice President, U.S. Training, McDonald’s Corp. David Vance, Former President, Caterpillar University Kevin Wilde, Chief Learning Officer, General Mills Carol Willett, Chief Learning Officer, U.S. Government Accountability Office Element K offers more than just e-Learning. Our solutions support your classroom, online, and blended learning needs. Subscriptions to Element K e-Learning include full access to synchronized instructor-led training materials and Blended Blueprint participant guides so you can provide a real-world blended learning experience. Transition and launch support. Element K will make your launch or transition hassle-free. We’ll map our courses to your existing programs. We’ll manage any necessary platform migration. In short, we’ll give you a complete transition plan that will make you smile. CHIEF LEARNING OFFICER EDITORIAL PARTNERS PREMIER PARTNERS To be thoroughly impressed, visit www.elementk.com, or call 1.800.434.3466. Chief Learning Officer, USPS #023981, is published monthly by MediaTec Publishing Inc., 318 Harrison Street, Suite 301, Oakland, CA 94607. Periodicals Class Postage paid at Oakland, CA and additional mailing offices. POSTMASTER: Please send address changes to: Chief Learning Officer magazine, P.O. Box 2082, Skokie, IL 60076-7983. Subscriptions are free to qualified professionals within the U.S. Non-qualified paid subscriptions are available at the subscription price of $195 for 12 issues. All countries outside the U.S. must be prepaid in U.S. funds with an additional $33 postage surcharge. Single copy price is $19.95. Chief Learning Officer and CLOmedia.com are the trademarks of MediaTec Publishing, Inc. Copyright © 2008, MediaTec Publishing Inc. ALL RIGHTS RESERVED. Reproduction of material published in Chief Learning Officer is forbidden without permission. Printed by: RR Donnelley Inc., Mendota, IL http://www.mediatecpub.com http://www.elementk.com http://www.elementk.com http://www.CLOmedia.com
Table of Contents Feed for the Digital Edition of Chief Learning Officer - December 2008 Chief Learning Officer - December 2008 Editor’s Letter Contents Connections Business Impact Best Practices Effectiveness Guest Editorial The Future of Learning CLO Profile Learning Opportunities Embedded in Social Networking ManTech Leverages Knowledge Management Approaches for Social Networking Agility Training for the Learning Organization Creating an Agile Organization With Learning 2.0 2008 Learning In Practice Awards Corporate Social Responsibility: How Can Learning Contribute? Union Fenosa Corporate University: How CSR Education Impacted the Bottom Line Training in the 21st Century: Everything Old Is New Again Zions Bancorp.: Connecting the Dots Case Study Business Intelligence Advertisers’ Index Editorial Resources In Conclusion Chief Learning Officer - December 2008 Chief Learning Officer - December 2008 - (Page Intro) Chief Learning Officer - December 2008 - Chief Learning Officer - December 2008 (Page Cover1) Chief Learning Officer - December 2008 - Chief Learning Officer - December 2008 (Page Cover2) Chief Learning Officer - December 2008 - Chief Learning Officer - December 2008 (Page 3) Chief Learning Officer - December 2008 - Editor’s Letter (Page 4) Chief Learning Officer - December 2008 - Editor’s Letter (Page 5) Chief Learning Officer - December 2008 - Editor’s Letter (Page 6) Chief Learning Officer - December 2008 - Editor’s Letter (Page 7) Chief Learning Officer - December 2008 - Contents (Page 8) Chief Learning Officer - December 2008 - Contents (Page 9) Chief Learning Officer - December 2008 - Connections (Page 10) Chief Learning Officer - December 2008 - Connections (Page 11) Chief Learning Officer - December 2008 - Business Impact (Page 12) Chief Learning Officer - December 2008 - Business Impact (Page 13) Chief Learning Officer - December 2008 - Best Practices (Page 14) Chief Learning Officer - December 2008 - Best Practices (Page 15) Chief Learning Officer - December 2008 - Effectiveness (Page 16) Chief Learning Officer - December 2008 - Effectiveness (Page 17) Chief Learning Officer - December 2008 - Guest Editorial (Page 18) Chief Learning Officer - December 2008 - Guest Editorial (Page 19) Chief Learning Officer - December 2008 - The Future of Learning (Page 20) Chief Learning Officer - December 2008 - The Future of Learning (Page 21) Chief Learning Officer - December 2008 - The Future of Learning (Page 22) Chief Learning Officer - December 2008 - The Future of Learning (Page 23) Chief Learning Officer - December 2008 - CLO Profile (Page 24) Chief Learning Officer - December 2008 - CLO Profile (Page 25) Chief Learning Officer - December 2008 - CLO Profile (Page 26) Chief Learning Officer - December 2008 - CLO Profile (Page 27) Chief Learning Officer - December 2008 - Learning Opportunities Embedded in Social Networking (Page 28) Chief Learning Officer - December 2008 - Learning Opportunities Embedded in Social Networking (Page 29) Chief Learning Officer - December 2008 - ManTech Leverages Knowledge Management Approaches for Social Networking (Page 30) Chief Learning Officer - December 2008 - ManTech Leverages Knowledge Management Approaches for Social Networking (Page 31) Chief Learning Officer - December 2008 - ManTech Leverages Knowledge Management Approaches for Social Networking (Page 32) Chief Learning Officer - December 2008 - ManTech Leverages Knowledge Management Approaches for Social Networking (Page 33) Chief Learning Officer - December 2008 - ManTech Leverages Knowledge Management Approaches for Social Networking (Page 34) Chief Learning Officer - December 2008 - ManTech Leverages Knowledge Management Approaches for Social Networking (Page 35) Chief Learning Officer - December 2008 - Agility Training for the Learning Organization (Page 36) Chief Learning Officer - December 2008 - Agility Training for the Learning Organization (Page 37) Chief Learning Officer - December 2008 - Creating an Agile Organization With Learning 2.0 (Page 38) Chief Learning Officer - December 2008 - Creating an Agile Organization With Learning 2.0 (Page 39) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 40) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 41) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 42) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 43) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 44) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 45) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 46) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 47) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 48) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 49) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 50) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 51) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 52) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 53) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 54) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 55) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 56) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 57) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 58) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 59) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 60) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 61) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 62) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 63) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 64) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 65) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 66) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 67) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 68) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 69) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 70) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 71) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 72) Chief Learning Officer - December 2008 - 2008 Learning In Practice Awards (Page 73) Chief Learning Officer - December 2008 - Corporate Social Responsibility: How Can Learning Contribute? (Page 74) Chief Learning Officer - December 2008 - Corporate Social Responsibility: How Can Learning Contribute? (Page 75) Chief Learning Officer - December 2008 - Corporate Social Responsibility: How Can Learning Contribute? (Page 76) Chief Learning Officer - December 2008 - Union Fenosa Corporate University: How CSR Education Impacted the Bottom Line (Page 77) Chief Learning Officer - December 2008 - Training in the 21st Century: Everything Old Is New Again (Page 78) Chief Learning Officer - December 2008 - Training in the 21st Century: Everything Old Is New Again (Page 79) Chief Learning Officer - December 2008 - Zions Bancorp.: Connecting the Dots (Page 80) Chief Learning Officer - December 2008 - Zions Bancorp.: Connecting the Dots (Page 81) Chief Learning Officer - December 2008 - Case Study (Page 82) Chief Learning Officer - December 2008 - Case Study (Page 83) Chief Learning Officer - December 2008 - Business Intelligence (Page 84) Chief Learning Officer - December 2008 - Business Intelligence (Page 85) Chief Learning Officer - December 2008 - Business Intelligence (Page 86) Chief Learning Officer - December 2008 - Business Intelligence (Page 87) Chief Learning Officer - December 2008 - Business Intelligence (Page 88) Chief Learning Officer - December 2008 - Editorial Resources (Page 89) Chief Learning Officer - December 2008 - In Conclusion (Page 90) Chief Learning Officer - December 2008 - In Conclusion (Page Cover3) Chief Learning Officer - December 2008 - In Conclusion (Page Cover4)
For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.