Certification - January 2009 - (Page 36)

trainees can ask questions and interact directly with the instructor. Online courses are more in-depth than First Look courses and are similar to college distance-learning courses. First Look training is available through the Novell Customer Center. This training features basic installation and configuration of purchased technology and products rather than courses or certifications. First Look training is available with maintenance Instructor-led training is available in physical classes, on-demand and online. This type of class is taught by a CNI who has fulfilled the requirements of the technical instructor certification. The training survey was designed to learn what customers need and expect. The results are used to improve training and make it more beneficial and relevant. According to the survey, respondents would like to see several features in training for 2009: flexibility, quality, availability, benefits and ROI. In response to these identified needs, Novell plans new on-demand training that will be available this month. This training will be sold on a per-person, per-year basis and will be available for all areas and courses. Novell exams are designed to measure practical knowledge and prove mastery of practical skills, not just memorized information. with a product purchase. Training is flexible and can be taken when and where it’s needed. It also is free, meaning the training budget is available for more advanced training. Self-study kits contain physical course materials, such as manuals, workbooks, demos and exercises. These kits cover the same information as the First Look courses, but also feature more advanced topics that can be used for learning to be an administrator or instructor. Partner-led training is another option. Training partners have their own training facilities, as well as Certified Novell Instructors (CNIs) on hand. Working with these training partners, Novell has developed industry-recognized training materials and exams for certification classes. These materials are taught by partners in their training centers. Novell has more than 500 training partners, which can be located here: www.novell.com/partnerlocator/region.do. Making Training a Priority Novell partners with original equipment manufacturers and others and incorporates their knowledge, expertise and skills into training programs. Training is then designed and developed by Novell engineers and instructional designers who are experts on the products and solutions under consideration, as well as courseware design. Training options ensure IT people can get the expertise they need and can lead to increased ROI. Certification helps organizations get the most out of products, reduce downtime and lower support costs. Improved staff skills and validated expertise allow employees to do their jobs better and help the organization innovate with lower risk. Given the benefits certification can bring, it’s important that organizations make sure training is part of the budget. Novell offers training as an option with the purchase of products and renewed maintenance. The company provides a listing of this training through the Customer Center at www.novell. com/center, which displays training activities with Novell, including certifications earned, technical skills assessments taken, Advanced Technical Training (ATT) courses taken and on-demand training available. 8 Meghan Potts is a senior writer and editor for Novell Inc. She can be reached at editor@certmag.com. 6 CERTIFICATION MAGAZINE January 2009 http://www.novell.com/center http://www.novell.com/center http://www.novell.com/partnerlocator/region.do

Table of Contents Feed for the Digital Edition of Certification - January 2009

Certification - January 2009 Editor's Letter Contents Data Stream Virtual Village Tech Careers Dear Techie Academic Connection Troubleshooting What We Like Look Ahead The New Convergence Formula Cybersecurity: Are You Safe? Interface Lead Applications Developer: The IT Ambassador Inside Certification Ad Index Endtag

Certification - January 2009

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