Certification Magazine - February 2008 - (Page 37) is critical not only to personal success, but also to the success of a project or organization as a whole. Presenting the right message, in the right medium, at the right time can be a difficult — though necessary — set of skills to acquire. 3: Critical Thinking and Problem Solving Companies encounter problems and opportunities every day in the regular course of business. But considering them with thoughtful and outcome-oriented approaches is not an everyday occurrence. Too often the same problems occur over and over, or the solution doesn’t quite work, or opportunities are identified once it’s too late to pursue them. Using methodical approaches to analyze problems and opportunities can help not only to ensure correct root cause diagnosis, but to give one the ability to generate a number of innovative responses to select a solution from. Applying standard approaches for prioritization and business risk analysis is also critical to selecting correct responses and making good business decisions. The bottom line is that in day-to-day business, too often employees get in a rut that confines thinking to “what’s worked well in the past.” To make truly good decisions, one needs to actively apply different thinking styles to tackle different types of activities and tasks. Technical experts must know how to translate technical and specialized language into general business terms. developing individuals can be complicated. For many technically based professionals, the art of transferring skills and knowledge to another person may prove difficult to master. When a technical professional begins to perform a more business-oriented role, a firm grasp of his or her team’s skills is essential to understanding how to develop the knowledge and skill — and overall performance — of team members. Technical profes- 4: Coaching and Mentoring for Improved Performance Today’s business demands put increasing stress on high performers. As the pressure on these professionals mounts, broadening the pool of highperforming and expert individuals becomes critical. To ensure appropriate delegation and equitable resource distribution, the transfer of knowledge and skill is crucial. However, With Transcender practice tests you’ll be prepared to ace that certification exam. No other software product prepares you better. In fact, we back it up with an industry-best, 100% guarantee. Give us a try. We’ll teach you everything we know. Visit www.transcender.com or call 1-866-639-8765. © 2007 Kaplan IT, Inc. All rights reserved. TRANSCENDER ® Kaplan IT, Inc. All rights reserved. http://www.transcender.com http://www.transcender.com
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