Certification - September 2008 - (Page 33) One of the most common issues Hiltner encounters is VPN (virtual private networking) connectivity problems, especially in today’s workplace, where many employees are working remotely and offices are decentralized. “With VPNs going down, you need to start to wonder why,” he explained. “You just start at the source and work your way up through the list of variables that are involved in the situation.” Hiltner believes network administrators need to know how IP technologies work and how certain protocols operate, but they also need to be able to step back and look at the big picture. “The key to being a good network administrator, whether it’s a small network or a massive network, is being able to look past the problem, see the big pic- ture and run through a list of variables in your head,” he said. “Let’s just take e-mail for example: If a user cannot connect to the server to get their e-mail, there could be 25 different reasons why that person can’t connect. You need to know what’s going on onsite to start picking away and reduce those 25 down to 20 down to 10. If you don’t have the ability to pull all those pieces together in your head, you’re going to end up with angry employees, an angry boss or angry clients.” Hiltner graduated from Northwestern University with a degree in business management and accounting. He has a certification from WatchGuard in network protection, but none of the traditional certifications. Why? The Road Less Traveled September 2008 CERTIFICATION MAGAZINE http://www.northwestern.edu/ http://www.watchguard.com/
Table of Contents Feed for the Digital Edition of Certification - September 2008 Certification - September 2008 Editor's Letter Contents Data Stream Virtual Village Tech Careers Dear Techie Troubleshooting Academic Connection What We Like Look Ahead So You Want to Be an IT Major The Title Is Information Officer… Chief Information Officer Interface Network Administration: Working From the Ground Up Inside Certification Ad Index Endtag Certification - September 2008 Certification - September 2008 - (Page Intro) Certification - September 2008 - Certification - September 2008 (Page Cover1) Certification - September 2008 - Certification - September 2008 (Page Cover2) Certification - September 2008 - Editor's Letter (Page 3) Certification - September 2008 - Contents (Page 4) Certification - September 2008 - Contents (Page 5) Certification - September 2008 - Data Stream (Page 6) Certification - September 2008 - Data Stream (Page 7) Certification - September 2008 - Virtual Village (Page 8) Certification - September 2008 - Virtual Village (Page 9) Certification - September 2008 - Tech Careers (Page 10) Certification - September 2008 - Tech Careers (Page 11) Certification - September 2008 - Dear Techie (Page 12) Certification - September 2008 - Troubleshooting (Page 13) Certification - September 2008 - Academic Connection (Page 14) Certification - September 2008 - Academic Connection (Page 15) Certification - September 2008 - What We Like (Page 16) Certification - September 2008 - What We Like (Page 17) Certification - September 2008 - Look Ahead (Page 18) Certification - September 2008 - Look Ahead (Page 19) Certification - September 2008 - So You Want to Be an IT Major (Page 20) Certification - September 2008 - So You Want to Be an IT Major (Page 21) Certification - September 2008 - So You Want to Be an IT Major (Page 22) Certification - September 2008 - So You Want to Be an IT Major (Page 23) Certification - September 2008 - So You Want to Be an IT Major (Page 24) Certification - September 2008 - So You Want to Be an IT Major (Page 25) Certification - September 2008 - The Title Is Information Officer… Chief Information Officer (Page 26) Certification - September 2008 - The Title Is Information Officer… Chief Information Officer (Page 27) Certification - September 2008 - The Title Is Information Officer… Chief Information Officer (Page 28) Certification - September 2008 - The Title Is Information Officer… Chief Information Officer (Page 29) Certification - September 2008 - Interface (Page 30) Certification - September 2008 - Interface (Page 31) Certification - September 2008 - Network Administration: Working From the Ground Up (Page 32) Certification - September 2008 - Network Administration: Working From the Ground Up (Page 33) Certification - September 2008 - Network Administration: Working From the Ground Up (Page 34) Certification - September 2008 - Network Administration: Working From the Ground Up (Page 35) Certification - September 2008 - Inside Certification (Page 36) Certification - September 2008 - Inside Certification (Page 37) Certification - September 2008 - Inside Certification (Page 38) Certification - September 2008 - Ad Index (Page 39) Certification - September 2008 - Endtag (Page 40)
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