Certification - October 2008 - (Page 4) Elect IT TECHNOLOGY AND THE DEMOCRATIC PROCESS OCTOBER 2008 columnists 10 TECh CAREERS T ackling Interview Questions That Put You to the Test KAThERINE SPENCER LEE 12 DEAR TEChIE CERTIFICATION MAGAZINE October 2008 CERTIFICATION IT CULTURE JOB ROLES 20 Elect IT: Technology and the Democratic Process LINDSAY EDMONDS WICKMAN As the 2008 U.S. presidential election inches closer, voters will come prepared with more knowledge about the candidates and a clearer understanding of the democratic process, all thanks to information technology. 26 Managing Relationships in the Nonprofit Realm PAUL hAGEN AND ChRIS BERNARD During the past few years, nonprofits have found increasing benefit in implementing CRM software solutions that help them manage business relationships. 2 VoIP Technician: Answering the Call of the Network DEANNA hARTLEY As customers increasingly move from analog to new VoIP technology, the role of the voice technician is changing — perhaps for the better. 1 TROUBLEShOOTING U pgrade Your System to Solve Software Compatibility Problems ANDREW BONSLATER 0 ENDTAG C urbing Copyright Infringement DEANNA hARTLEY F ocus Pay-Increase Discussion on Enhanced Skills, Responsibilities WAYNE ANDERSON AND KEN WAGNER 18 LOOK AhEAD T echnology in the Classroom AGAThA GILMORE
Table of Contents Feed for the Digital Edition of Certification - October 2008 Certification - October 2008 Editor's Letter Contents Data Stream Virtual Village Tech Careers Dear Techie Troubleshooting Academic Connection What We Like Look Ahead Elect IT: Technology and the Democratic Process Managing Relationships in the Nonprofit Realm Interface VoIP Technician: Answering the Call of the Network Inside Certification Ad Index Endtag Certification - October 2008 Certification - October 2008 - Certification - October 2008 (Page Cover1) Certification - October 2008 - Certification - October 2008 (Page Cover2) Certification - October 2008 - Editor's Letter (Page 3) Certification - October 2008 - Contents (Page 4) Certification - October 2008 - Contents (Page 5) Certification - October 2008 - Data Stream (Page 6) Certification - October 2008 - Data Stream (Page 7) Certification - October 2008 - Virtual Village (Page 8) Certification - October 2008 - Virtual Village (Page 9) Certification - October 2008 - Tech Careers (Page 10) Certification - October 2008 - Tech Careers (Page 11) Certification - October 2008 - Dear Techie (Page 12) Certification - October 2008 - Troubleshooting (Page 13) Certification - October 2008 - Academic Connection (Page 14) Certification - October 2008 - Academic Connection (Page 15) Certification - October 2008 - What We Like (Page 16) Certification - October 2008 - What We Like (Page 17) Certification - October 2008 - Look Ahead (Page 18) Certification - October 2008 - Look Ahead (Page 19) Certification - October 2008 - Elect IT: Technology and the Democratic Process (Page 20) Certification - October 2008 - Elect IT: Technology and the Democratic Process (Page 21) Certification - October 2008 - Elect IT: Technology and the Democratic Process (Page 22) Certification - October 2008 - Elect IT: Technology and the Democratic Process (Page 23) Certification - October 2008 - Elect IT: Technology and the Democratic Process (Page 24) Certification - October 2008 - Elect IT: Technology and the Democratic Process (Page 25) Certification - October 2008 - Managing Relationships in the Nonprofit Realm (Page 26) Certification - October 2008 - Managing Relationships in the Nonprofit Realm (Page 27) Certification - October 2008 - Managing Relationships in the Nonprofit Realm (Page 28) Certification - October 2008 - Managing Relationships in the Nonprofit Realm (Page 29) Certification - October 2008 - Interface (Page 30) Certification - October 2008 - Interface (Page 31) Certification - October 2008 - VoIP Technician: Answering the Call of the Network (Page 32) Certification - October 2008 - VoIP Technician: Answering the Call of the Network (Page 33) Certification - October 2008 - VoIP Technician: Answering the Call of the Network (Page 34) Certification - October 2008 - VoIP Technician: Answering the Call of the Network (Page 35) Certification - October 2008 - Inside Certification (Page 36) Certification - October 2008 - Inside Certification (Page 37) Certification - October 2008 - Inside Certification (Page 38) Certification - October 2008 - Ad Index (Page 39) Certification - October 2008 - Endtag (Page 40)
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