Certification - December 2008 - (Page 6) dATA sTREAM News & Notes for Certified Professionals Why so Blue? study Finds low IT Worker Engagement Company Processes Go Green With New Adobe Portfolio While green has been the color du jour lately — given the trendiness of environmentally friendly products and solutions — the color of note in IT today is an alarming shade of blue. A recent study by global consulting firm BlessingWhite showed that IT has low employee engagement compared to other industries. Now companies can save trees and money while maximizing efficiency for work-related procedures. Software giant Adobe has rolled out its PDF Portfolio, which is part of Acrobat 9 and allows IT professionals and other knowledge workers to showcase a variety of projects in customized formats. In today’s work environment, knowledge workers — a group that includes general business users in a range of job functions such as IT, finance and HR — are constantly connected to each other and get bombarded with large amounts of information. Adobe’s tool will facilitate better communication and sharing among these knowledge workers. Read more at http://www.certmag.com/ read.php?in=3596. A recent study by global consulting firm BlessingWhite showed that IT has low employee engagement compared to other industries. “The State of Employee Engagement 2008,” which surveyed more than 7,500 workers on four continents, showed that just 23 percent of IT workers are fully engaged. Compare this to other departments — such as HR consulting/training with 46 percent engagement and energy/utilities at 40 percent — and it begs the question, what’s making IT workers so unhappy? Read more at http://www.certmag.com/read. php?in=3588. 6 CERTIFICATION MAGAZINE December 2008 study highlights All-Time strangest IT Requests IT professionals need more than technical skills and certifications to interact with end users and do their jobs effectively. They apparently also need a good sense of humor. After all, how else are they expected to maintain their composure when asked questions such as these over and over again: “My computer is telling me to press any key to continue; where is the ‘any’ key?” “How do I get my computer’s coffee-cup holder to come out again?” and “Where can I get software to track UFOs?” A recent survey conducted by Robert Half Technology reveals some of the strangest requests received by IT support staff in the United States. Read more at http://www.certmag.com/ read.php?in=3602. Microsoft sets sights on Cloud Computing Prior to the Professional Developer Conference in October, Microsoft CEO Steve Ballmer began speaking about the company’s new cloud computing infrastructure, according to an article in Ars Technica. While operating systems for PCs, servers and mobile systems are not new to the company, it does hope to break into cloud computing, which requires it to have a new Internet operating system. According to the report, Ballmer said the company is looking to http://www.adobe.com/ http://www.certmag.com/read.php?in=3596 http://www.certmag.com/read.php?in=3596 http://www.roberthalftechnology.com/ http://www.roberthalftechnology.com/ http://www.certmag.com/read.php?in=3602 http://www.certmag.com/read.php?in=3602 http://www.blessingwhite.com/EEE__report.asp http://arstechnica.com/news.ars/post/20081003-windows-enters-the-cloud-with-new-microsoft-amazon-services.html http://www.certmag.com/read.php?in=3588 http://www.certmag.com/read.php?in=3588
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