Diversity Executive - September 2008 - (Page 66) STRATEGIES | R. Roosevelt Thomas Jr. Pluralism and Diversity Distinguishing between the two opens the door for meaningful dialogue The recent Democratic presidential primaries offered a bountiful laboratory in which to deepen our understanding of pluralism and diversity in America. But what exactly, did they suggest? Does, for example, the choice of Sen. Barack Obama as the Democratic nominee for president mean U.S. citizens have made their peace with pluralism and diversity? That diversity executives can pack up their tools and go home? Some say “yes.” Commentator Linda Chavez argues the black-white racial divide is no longer the great fault line in American politics. She said the 15 million votes won by Obama and the relative silence about race during the early primaries are evidence supporting her views. On the other hand, author John Jackson Jr. argues political correctness has suppressed inappropriate sentiments about race and racism so much, it’s difficult to tell when racist attitudes are in play. surface. The resulting tension is anathema to many Americans, who have counted on political correctness to suppress or eliminate racism. Their insistence on avoiding diversity tension through political correctness has become the second key barrier to advancing racial progress. This insistence became most evident in the speed and forcefulness with which those who played the race card during the primaries were discredited. In a genuinely diversitycomfortable society, such people would have been essentially ignored. Yet, we pounced on the offenders with frenzy and fear, as if their deviations from political correctness would thrust our entire society into full-fledged race wars — or worse still, as if such indiscretions might require us to admit our diversity progress is less than we hoped. Witness the reaction to the Rev. Jeremiah Wright’s racial pronouncements. Obama followed the reverend’s YouTube debut with a landmark speech that called for a different discussion about race. Yet, most references to race since the YouTube event have been divisive and full of fear and anger. Clearly, if the American experiment in diversity is to work, we must become more sophisticated about the accompanying tensions. Politically, the challenge is to acknowledge this tension, avoid the temptation to use it to divide and seek to develop “ties that bind,” even in the midst of gutwrenching angst. What is true for the nation is true in organizations, as well. Diversity executives must become more reasoned and flexible in their responses to alleged acts of racism. They should certainly not tolerate these acts, but they should tailor their responses to the consequences of the offending behavior, eschewing emotional outrage as the only viable response. Diversity management — with its emphasis on making quality decisions in the midst of differences, similarities and related tensions — can help. It sharpens the focus on business objectives, thus helping to keep racism in perspective as a continuum along which people can be different and similar. It also provides a framework for making quality decisions in the midst of a difficult situation. « Dr. R. Roosevelt Thomas Jr. is CEO of Roosevelt Thomas Consulting & Training, founder of the American Institute for Managing Diversity and author of six books including Redefining Diversity. He can be reached at editor@diversity-executive.com. Diversity issues arise at the point where behavioral differences surface. My observation of the primaries leads me to believe there is a hope, even a longing, on the part of many for a post-racial society. However, two frequently demonstrated realities, the inability to distinguish pluralism from diversity and an intense aversion to diversity tension, may thwart its achievement. Many Americans who think they are comfortable with diversity are in reality comfortable with pluralism. What is the difference? More specifically, are the campaigns of Sens. Hillary Clinton and Obama historic milestones of pluralism, diversity or both? If “pluralism” is defined as the presence of multiple variations of an attribute, and “diversity” is defined as differences and similarities in both attributes and behaviors, Clinton’s and Obama’s candidacies are milestones in pluralism. Their campaign successes broke racial and gender barriers and contributed racial and gender pluralism to the field of politics. But neither campaign brought much behavioral diversity to the arena. In this respect, these candidacies can be compared to the hiring of Jackie Robinson, America’s first black Major League Baseball player. Certainly, this represented a monumental milestone with respect to racial pluralism in baseball. However, it added little or no diversity to the game because Robinson brought few, if any, behavioral variations to the sport. He simply played the game better than most. Why is it important to make this distinction? Because diversity issues arise at the point where behavioral differences 66 Diversity Executive | www.diversity-executive.com | September/October 2008 http://www.diversity-executive.com
Table of Contents Feed for the Digital Edition of Diversity Executive - September 2008 Diversity Executive - September 2008 Editor's Letter Contents Leadership Connections Guest Editorial Diversity Executive Online 2042: A New Business Era Begins The Rules of Attraction Where to Look for Diverse Talent Like Minds Think Great Culture Teams Target Business Opportunities at Luxottica Retail Special Section Rebalancing Gender At ING Americas, the Color of Diversity Is Orange Profile Business Intelligence Case Study Strategies Advertisers' Index Editorial Resources Diversity Executive - September 2008 Diversity Executive - September 2008 - (Page Intro) Diversity Executive - September 2008 - Diversity Executive - September 2008 (Page Cover1) Diversity Executive - September 2008 - Diversity Executive - September 2008 (Page Cover2) Diversity Executive - September 2008 - Diversity Executive - September 2008 (Page 3) Diversity Executive - September 2008 - Editor's Letter (Page 4) Diversity Executive - September 2008 - Editor's Letter (Page 5) Diversity Executive - September 2008 - Editor's Letter (Page 6) Diversity Executive - September 2008 - Editor's Letter (Page 7) Diversity Executive - September 2008 - Editor's Letter (Page 8) Diversity Executive - September 2008 - Contents (Page 9) Diversity Executive - September 2008 - Contents (Page 10) Diversity Executive - September 2008 - Contents (Page 11) Diversity Executive - September 2008 - Leadership (Page 12) Diversity Executive - September 2008 - Leadership (Page 13) Diversity Executive - September 2008 - Connections (Page 14) Diversity Executive - September 2008 - Connections (Page 15) Diversity Executive - September 2008 - Guest Editorial (Page 16) Diversity Executive - September 2008 - Guest Editorial (Page 17) Diversity Executive - September 2008 - Diversity Executive Online (Page 18) Diversity Executive - September 2008 - Diversity Executive Online (Page 19) Diversity Executive - September 2008 - 2042: A New Business Era Begins (Page 20) Diversity Executive - September 2008 - 2042: A New Business Era Begins (Page 21) Diversity Executive - September 2008 - 2042: A New Business Era Begins (Page 22) Diversity Executive - September 2008 - 2042: A New Business Era Begins (Page 23) Diversity Executive - September 2008 - The Rules of Attraction (Page 24) Diversity Executive - September 2008 - The Rules of Attraction (Page 25) Diversity Executive - September 2008 - Where to Look for Diverse Talent (Page 26) Diversity Executive - September 2008 - Where to Look for Diverse Talent (Page 27) Diversity Executive - September 2008 - Like Minds Think Great (Page 28) Diversity Executive - September 2008 - Like Minds Think Great (Page 29) Diversity Executive - September 2008 - Culture Teams Target Business Opportunities at Luxottica Retail (Page 30) Diversity Executive - September 2008 - Culture Teams Target Business Opportunities at Luxottica Retail (Page 31) Diversity Executive - September 2008 - Special Section (Page 32) Diversity Executive - September 2008 - Special Section (Page 33) Diversity Executive - September 2008 - Special Section (Page 34) Diversity Executive - September 2008 - Special Section (Page 35) Diversity Executive - September 2008 - Special Section (Page 36) Diversity Executive - September 2008 - Special Section (Page 37) Diversity Executive - September 2008 - Special Section (Page 38) Diversity Executive - September 2008 - Special Section (Page 39) Diversity Executive - September 2008 - Special Section (Page 40) Diversity Executive - September 2008 - Special Section (Page 41) Diversity Executive - September 2008 - Special Section (Page 42) Diversity Executive - September 2008 - Special Section (Page 43) Diversity Executive - September 2008 - Special Section (Page 44) Diversity Executive - September 2008 - Special Section (Page 45) Diversity Executive - September 2008 - Special Section (Page 46) Diversity Executive - September 2008 - Special Section (Page 47) Diversity Executive - September 2008 - Special Section (Page 48) Diversity Executive - September 2008 - Special Section (Page 49) Diversity Executive - September 2008 - Special Section (Page 50) Diversity Executive - September 2008 - Special Section (Page 51) Diversity Executive - September 2008 - Rebalancing Gender (Page 52) Diversity Executive - September 2008 - Rebalancing Gender (Page 53) Diversity Executive - September 2008 - Rebalancing Gender (Page 54) Diversity Executive - September 2008 - At ING Americas, the Color of Diversity Is Orange (Page 55) Diversity Executive - September 2008 - Profile (Page 56) Diversity Executive - September 2008 - Profile (Page 57) Diversity Executive - September 2008 - Business Intelligence (Page 58) Diversity Executive - September 2008 - Business Intelligence (Page 59) Diversity Executive - September 2008 - Case Study (Page 60) Diversity Executive - September 2008 - Case Study (Page 61) Diversity Executive - September 2008 - Case Study (Page 62) Diversity Executive - September 2008 - Case Study (Page 63) Diversity Executive - September 2008 - Case Study (Page 64) Diversity Executive - September 2008 - Editorial Resources (Page 65) Diversity Executive - September 2008 - Strategies (Page 66) Diversity Executive - September 2008 - Strategies (Page Cover3) Diversity Executive - September 2008 - Strategies (Page Cover4)
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