TM - June 2008 - (Page 65) Advertising Sales ADVERTISER/URL Advertisers’ Index PAGE ADVERTISER/URL PAGE John R. Taggart Group Publisher 510-834-0100 jrtag@talentmgt.com James R. Yeakel Associate Publisher & Advertising Director 510-834-0100 jyeakel@talentmgt.com Cliff Capone Eastern Advertising Manager 312-266-8801 ccapone@talentmgt.com CT, DE, IA, IL, IN, KS, KY, MD, MI, MO, ND, NJ, NY, OH, PA, SD, VA, WV, Washington DC, Ontario, Manitoba, Saskatchewan Brian Klunk Western Advertising Manager 510-834-0100 bklunk@talentmgt.com AZ, CA, CO, HI, ID, MT, NM, NV, OR, TX, UT, WA, WY, Alberta, British Columbia Automatic Data Processing Inc. 6, 7 www.adp.com American Management Association 17 www.amanet.org/go/tps7 APT 47 www.APTMetrics.com Bellevue University 5 www.corporatelearning.com Disney Institute 11 www.disneyinstitute.com Diversity Executive 35 www.diversity-executive.com Element K Corporation 27, 28 www.elementk.com First Advantage 8 www.fadv.com/employer GeoLearning Inc. 3rd Cover www.geolearning.com Hogan Assessment Systems 13 www.hoganassessments.com LearnKey Inc. 28 www.learnkey.com/focus PI Worldwide 23 www.piworldwide.com Previsor Inc. Back Cover www.previsor.com Salary.com Inc. 3 demo.salary.com Select International Inc. 21 www.selectinternational.com Society for Human 45 Resource Management www.shrm.org Spectrum Human Resource Systems Corporation 32 www.spectrumhr.com Talent Management Webinar 34 www.talentmgt.com/events 49 Talent Resources resources.talentmgt.com TEDS Inc. 15 www.teds.com The Training Associates 33 www.TheTrainingAssociates.com TM State of the Industry Report 59 www.talentmgt.com/report 2nd Cover Visa www.visa.com/incentive WebEx Communications Inc. 55 www.webex.com/go/eLearning Bradley Smith New England & Midwestern Advertising Manager 763-972-6060 bsmith@talentmgt.com AL, AR, FL, GA, LA, MA, ME, MN, MS, NC, NE, NH, OK, RI, SC, TN, VT, WI, Quebec, New Brunswick, Newfoundland Editorial Resources COMPANY PAGE COMPANY PAGE COMPANY PAGE Kristian Walters Events Sales Manager 510-834-0100 kwalters@talentmgt.com Dave Lienemann Account Executive 510-834-0100 davel@talentmgt.com Lisa Newton Account Executive 510-834-0100 lnewton@talentmgt.com Apple 43 Baypoint Partners 62 Bersin & Associates 48 Cisco 16 Department of Labor 18 Discovery Learning Inc. 31, 38 Fifth Third Bank 50, 51, 64 First Advantage 19 Gartner Inc. 48 General Electric 24, 29 Gordon and Betty Moore Foundation 32, 33 Gradepoint 63 HRWorks 22 HSA Learning & Performance Solutions LLC 12 Human Capital Source 14 Kelley Blue Book 60, 61, 62 MARCH 24 Media LLC 54 McDonalds 43 Meridian Knowledge Solutions 53 Microsoft 66 Nation’s Restaurant News 52 ORC Worldwide 30, 32 Personnel Decisions International 46 Plateau Systems 48 Procter & Gamble Co. 39 Progressive Grocer 52 Ridge Training 24 S4 NetQuest 53 Saratoga Institute 14 SHRM 14 66 Spark’s Steakhouse Softscape 56, 63 Technomic 54 Total Compensation Solutions 33 Universite de Montreal 12 US Airways 24, 27 Workforce Intelligence Institute 14 WorldatWork 34 Zaxby’s 52, 53, 54 Natasha Pozdniakova Advertising Administrative Assistant 510-834-0100 natasha@talentmgt.com Editorial Advisory Board Jim Bowles Vice President of Human Resources, AT&T Michael Laming Senior Vice President of HR, GENWORTH Financial Daniel S. Bowling III Senior Vice President of HR, Coca-Cola Enterprises Matt Schuyler Chief Human Resources Officer, Capital One Chris Cutone For advertising information, write to: sales@talentmgt.com Letters to the editor may be sent to: letters@talentmgt.com To submit an article, go to: www.talentmgt.com/publish List Rental: Jay Schwedelson, (800) 331-8102, mediatec@worldata.com Reprints: David Einziger, (212) 221-9595 ext. 407, reprints@parsintl.com Vice President, Associate HR Director, McCann Erickson Francesca Spinelli Senior Vice President of People, PetSmart Stephanie Taylor Director of Talent Management, TIAA-CREF Kate DCamp Senior Executive Adviser, Cisco Systems Gail Thakarar Independent Consultant John DiBenedetto Chief People Officer, General Parts International, Inc. Kevin Wilde Vice President, Chief Learning Officer, General Mills Jac Fitz-enz Founder and CEO, Human Capital Source Patti Wilmot Executive Vice President of People First, Domino’s Pizza Allan Fox Chief Human Resources Officer,The Legal Aid Society Deborah Giannoni-Jackson Vice President of Employee Resource Management, U.S. Postal Service George Wolfe Vice President, Global Learning and Development, Steelcase Talent Management magazine is published monthly by MediaTec Publishing Inc., 318 Harrison Street, Suite 301, Oakland, CA 94607. Periodicals Class Postage paid at Oakland, CA and additional mailing offices. POSTMASTER: Please send address changes to: Talent Management magazine, P .O. Box 2082, Skokie, IL 60076-7983. Subscriptions are free to qualified professionals within the U.S. and Canada. Nonqualified paid subscriptions are available at the subscription price of $195 for 12 issues. Canada/Mexico orders must be prepaid in U.S. funds with an additional $15 postage charge. 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Printed by: RR Donnelley Inc., Mendota, IL June 2008 talent management magazine www.talentmgt.com 65 http://Salary.com http://www.adp.com http://demo.salary.com http://www.amanet.org/go/tps7 http://www.selectinternational.com http://www.APTMetrics.com http://www.shrm.org http://www.corporatelearning.com http://www.disneyinstitute.com http://www.spectrumhr.com http://www.diversity-executive.com http://www.talentmgt.com/events http://www.elementk.com http://resources.talentmgt.com http://www.fadv.com/employer http://www.teds.com http://www.geolearning.com http://www.TheTrainingAssociates.com http://www.hoganassessments.com http://www.talentmgt.com/report http://www.learnkey.com/focus http://www.visa.com/incentive http://www.piworldwide.com http://www.previsor.com http://www.webex.com/go/eLearning http://www.talentmgt.com/publish http://TalentMgt.com http://www.talentmgt.com
Table of Contents Feed for the Digital Edition of TM - June 2008 TM - June 2008 Editor’s Letter Contents Human Performance Leading Edge Foundations The New Components of Compliance Candid Culture: Embracing Employee Complaints Transitioning to a New Era: C&B at Nonprofits Three Ways to Build Successful Manager-Employee Relationships Implementing Successful Learning Programs The Succession Fix Fifth Third Bank: Putting People First Zaxby’s: Making Employees’ Jobs as Palatable as Its Menu Workforce Readiness: Preparing Personnel to Meet Business Goals Kelley Blue Book: Writing the Book on Performance Management Advertisers’ Index Editorial Resources Full Potential TM - June 2008 TM - June 2008 - (Page Intro) TM - June 2008 - TM - June 2008 (Page Cover1) TM - June 2008 - TM - June 2008 (Page Cover2) TM - June 2008 - TM - June 2008 (Page 3) TM - June 2008 - Editor’s Letter (Page 4) TM - June 2008 - Editor’s Letter (Page 5) TM - June 2008 - Editor’s Letter (Page 6) TM - June 2008 - Editor’s Letter (Page 7) TM - June 2008 - Editor’s Letter (Page 8) TM - June 2008 - Contents (Page 9) TM - June 2008 - Contents (Page 10) TM - June 2008 - Contents (Page 11) TM - June 2008 - Human Performance (Page 12) TM - June 2008 - Human Performance (Page 13) TM - June 2008 - Leading Edge (Page 14) TM - June 2008 - Leading Edge (Page 15) TM - June 2008 - Foundations (Page 16) TM - June 2008 - Foundations (Page 17) TM - June 2008 - The New Components of Compliance (Page 18) TM - June 2008 - The New Components of Compliance (Page 19) TM - June 2008 - The New Components of Compliance (Page 20) TM - June 2008 - The New Components of Compliance (Page 21) TM - June 2008 - The New Components of Compliance (Page 22) TM - June 2008 - The New Components of Compliance (Page 23) TM - June 2008 - Candid Culture: Embracing Employee Complaints (Page 24) TM - June 2008 - Candid Culture: Embracing Employee Complaints (Page 25) TM - June 2008 - Candid Culture: Embracing Employee Complaints (Page 26) TM - June 2008 - Candid Culture: Embracing Employee Complaints (Page 27) TM - June 2008 - Candid Culture: Embracing Employee Complaints (Page 28) TM - June 2008 - Candid Culture: Embracing Employee Complaints (Page 29) TM - June 2008 - Transitioning to a New Era: C&B at Nonprofits (Page 30) TM - June 2008 - Transitioning to a New Era: C&B at Nonprofits (Page 31) TM - June 2008 - Transitioning to a New Era: C&B at Nonprofits (Page 32) TM - June 2008 - Transitioning to a New Era: C&B at Nonprofits (Page 33) TM - June 2008 - Transitioning to a New Era: C&B at Nonprofits (Page 34) TM - June 2008 - Transitioning to a New Era: C&B at Nonprofits (Page 35) TM - June 2008 - Three Ways to Build Successful Manager-Employee Relationships (Page 36) TM - June 2008 - Three Ways to Build Successful Manager-Employee Relationships (Page 37) TM - June 2008 - Three Ways to Build Successful Manager-Employee Relationships (Page 38) TM - June 2008 - Three Ways to Build Successful Manager-Employee Relationships (Page 39) TM - June 2008 - Implementing Successful Learning Programs (Page 40) TM - June 2008 - Implementing Successful Learning Programs (Page 41) TM - June 2008 - The Succession Fix (Page 42) TM - June 2008 - The Succession Fix (Page 43) TM - June 2008 - The Succession Fix (Page 44) TM - June 2008 - The Succession Fix (Page 45) TM - June 2008 - The Succession Fix (Page 46) TM - June 2008 - The Succession Fix (Page 47) TM - June 2008 - The Succession Fix (Page 48) TM - June 2008 - The Succession Fix (Page 49) TM - June 2008 - Fifth Third Bank: Putting People First (Page 50) TM - June 2008 - Fifth Third Bank: Putting People First (Page 51) TM - June 2008 - Zaxby’s: Making Employees’ Jobs as Palatable as Its Menu (Page 52) TM - June 2008 - Zaxby’s: Making Employees’ Jobs as Palatable as Its Menu (Page 53) TM - June 2008 - Zaxby’s: Making Employees’ Jobs as Palatable as Its Menu (Page 54) TM - June 2008 - Zaxby’s: Making Employees’ Jobs as Palatable as Its Menu (Page 55) TM - June 2008 - Workforce Readiness: Preparing Personnel to Meet Business Goals (Page 56) TM - June 2008 - Workforce Readiness: Preparing Personnel to Meet Business Goals (Page 57) TM - June 2008 - Workforce Readiness: Preparing Personnel to Meet Business Goals (Page 58) TM - June 2008 - Workforce Readiness: Preparing Personnel to Meet Business Goals (Page 59) TM - June 2008 - Kelley Blue Book: Writing the Book on Performance Management (Page 60) TM - June 2008 - Kelley Blue Book: Writing the Book on Performance Management (Page 61) TM - June 2008 - Kelley Blue Book: Writing the Book on Performance Management (Page 62) TM - June 2008 - Kelley Blue Book: Writing the Book on Performance Management (Page 63) TM - June 2008 - Kelley Blue Book: Writing the Book on Performance Management (Page 64) TM - June 2008 - Editorial Resources (Page 65) TM - June 2008 - Full Potential (Page 66) TM - June 2008 - Full Potential (Page Cover3) TM - June 2008 - Full Potential (Page Cover4)
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