TM - November 2007 - (Page 58) dashboard by John Willmott The Role of Learning Business Process Outsourcing There are several key facets to talent management, namely, recruiting and onboarding to assist organizations in acquiring and socializing appropriate personnel, reward and performance management to steer personnel in their careers and learning to provide employees with the skills they require for success. Learning business process outsourcing (BPO) can facilitate the timely and cost-effective provision of learning within organizations. The scope of learning services covers four main pillars (see Figure 1): • Content development and management • Learning delivery • Learning tools and platforms • Learning administration Over the past year, there has been a marked change in attitudes toward HR, with talent management issues increasingly dominating concerns about cost reduction and service standardization — now, there’s interest in HR’s impact on organizational goals, not just with its transactional cost-effectiveness. Learning is affected in the same way. The increasing war for talent means that “time to competency” needs to be cut as staff turnover increases, and an aging workforce increases the importance of effective knowledge capture and transfer. November 2007 Rapid growth in emerging economies also means the global workforce needs to be trained quickly, effectively and con- 58 talent management magazine www.TalentMgt.com http://www.TalentMgt.com
Table of Contents Feed for the Digital Edition of TM - November 2007 Talent Management - November 2007 Editor's Letter Contents Letters to the Editor Human Performance Leading Edge Learning Connections Viewpoint Finding Candidates with the Right Fit Turning HR Data Into Business Intelligence Compensation Technology: Drive Higher Performance, Gain Competitive Advantage The Art and Science of Influence Training the Ethical Workforce Making the Best Managers Application: Pre-Hire Testing Drives Down Employee Turnover at Advnace Auto Parts Dashboard: The Role of Learning Business Process Outsourcing Insight: Nationwide Insurance: On Employees' Side Advertiser's Index Editorial Resources Full Potential TM - November 2007 TM - November 2007 - Talent Management - November 2007 (Page Cover1) TM - November 2007 - Talent Management - November 2007 (Page Cover2) TM - November 2007 - Talent Management - November 2007 (Page 3) TM - November 2007 - Editor's Letter (Page 4) TM - November 2007 - Editor's Letter (Page 5) TM - November 2007 - Editor's Letter (Page 6) TM - November 2007 - Editor's Letter (Page 7) TM - November 2007 - Contents (Page 8) TM - November 2007 - Contents (Page 9) TM - November 2007 - Contents (Page 10) TM - November 2007 - Contents (Page 11) TM - November 2007 - Letters to the Editor (Page 12) TM - November 2007 - Letters to the Editor (Page 13) TM - November 2007 - Human Performance (Page 14) TM - November 2007 - Human Performance (Page 15) TM - November 2007 - Leading Edge (Page 16) TM - November 2007 - Leading Edge (Page 17) TM - November 2007 - Learning Connections (Page 18) TM - November 2007 - Learning Connections (Page 19) TM - November 2007 - Viewpoint (Page 20) TM - November 2007 - Viewpoint (Page 21) TM - November 2007 - Finding Candidates with the Right Fit (Page 22) TM - November 2007 - Finding Candidates with the Right Fit (Page 23) TM - November 2007 - Finding Candidates with the Right Fit (Page 24) TM - November 2007 - Finding Candidates with the Right Fit (Page 25) TM - November 2007 - Finding Candidates with the Right Fit (Page 26) TM - November 2007 - Finding Candidates with the Right Fit (Page 27) TM - November 2007 - Turning HR Data Into Business Intelligence (Page 28) TM - November 2007 - Turning HR Data Into Business Intelligence (Page 29) TM - November 2007 - Turning HR Data Into Business Intelligence (Page 30) TM - November 2007 - Turning HR Data Into Business Intelligence (Page 31) TM - November 2007 - Turning HR Data Into Business Intelligence (Page 32) TM - November 2007 - Turning HR Data Into Business Intelligence (Page 33) TM - November 2007 - Compensation Technology: Drive Higher Performance, Gain Competitive Advantage (Page 34) TM - November 2007 - Compensation Technology: Drive Higher Performance, Gain Competitive Advantage (Page 35) TM - November 2007 - Compensation Technology: Drive Higher Performance, Gain Competitive Advantage (Page 36) TM - November 2007 - Compensation Technology: Drive Higher Performance, Gain Competitive Advantage (Page 37) TM - November 2007 - Compensation Technology: Drive Higher Performance, Gain Competitive Advantage (Page 38) TM - November 2007 - Compensation Technology: Drive Higher Performance, Gain Competitive Advantage (Page 39) TM - November 2007 - The Art and Science of Influence (Page 40) TM - November 2007 - The Art and Science of Influence (Page 41) TM - November 2007 - The Art and Science of Influence (Page 42) TM - November 2007 - The Art and Science of Influence (Page 43) TM - November 2007 - The Art and Science of Influence (Page 44) TM - November 2007 - The Art and Science of Influence (Page 45) TM - November 2007 - Training the Ethical Workforce (Page 46) TM - November 2007 - Training the Ethical Workforce (Page 47) TM - November 2007 - Training the Ethical Workforce (Page 48) TM - November 2007 - Training the Ethical Workforce (Page 49) TM - November 2007 - Making the Best Managers (Page 50) TM - November 2007 - Making the Best Managers (Page 51) TM - November 2007 - Making the Best Managers (Page 52) TM - November 2007 - Making the Best Managers (Page 53) TM - November 2007 - Application: Pre-Hire Testing Drives Down Employee Turnover at Advnace Auto Parts (Page 54) TM - November 2007 - Application: Pre-Hire Testing Drives Down Employee Turnover at Advnace Auto Parts (Page 55) TM - November 2007 - Application: Pre-Hire Testing Drives Down Employee Turnover at Advnace Auto Parts (Page 56) TM - November 2007 - Application: Pre-Hire Testing Drives Down Employee Turnover at Advnace Auto Parts (Page 57) TM - November 2007 - Dashboard: The Role of Learning Business Process Outsourcing (Page 58) TM - November 2007 - Dashboard: The Role of Learning Business Process Outsourcing (Page 59) TM - November 2007 - Dashboard: The Role of Learning Business Process Outsourcing (Page 60) TM - November 2007 - Dashboard: The Role of Learning Business Process Outsourcing (Page 61) TM - November 2007 - Insight: Nationwide Insurance: On Employees' Side (Page 62) TM - November 2007 - Insight: Nationwide Insurance: On Employees' Side (Page 63) TM - November 2007 - Insight: Nationwide Insurance: On Employees' Side (Page 64) TM - November 2007 - Editorial Resources (Page 65) TM - November 2007 - Full Potential (Page 66) TM - November 2007 - Full Potential (Page Cover3) TM - November 2007 - Full Potential (Page Cover4)
For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.