TM - November 2007 - (Page 65)

Advertising Sales ADVERTISER/URL Advertisers’ Index PAGE ADVERTISER/URL PAGE John R. Taggart Group Publisher (510) 834-0100 jrtag@TalentMgt.com James R. Yeakel Associate Publisher & Advertising Director (510) 834-0100 jyeakel@TalentMgt.com Cliff Capone Eastern Advertising Manager (312) 266-8801 ccapone@TalentMgt.com CT, DE, IA, IL, IN, KS, KY, MD, MI, MO, ND, NJ, NY, OH, PA, SD, VA, WV, Washington DC, Ontario, Manitoba, Saskatchewan Brian Klunk Western Advertising Manager (510) 834-0100 bklunk@TalentMgt.com AZ, CA, CO, HI, ID, MT, NM, NV, OR, TX, UT, WA, WY, Alberta, British Columbia Automatic Data Processing Inc. 24, 25 www.adp.com American Management Association 31 www.amanet.org/blended Bellevue Back cover www.corporatelearning.com ElementK Corporation 6, 7 www.elementk.com go.elementk.com/Leadership2 HR Certification Institute 21 www.hrcertification.org/tm HRsmart Inc. 61 www.hrsmart.com/FREEdemo International Society for 3rd Cover Performance Improvement www.ISPI.org/ac2008 Jones Knowledge Inc. 49 www.jonesknowledge.com Learn.com Inc. 10 www.learn.com LearnKey 43 www.learnkey.com/tmmag PI Worldwide 15 www.piworldwide.com Previsor 3 www.previsor.com Saba 5 www.saba.com/win Society for Human 17 Resource Management www.shrm.org Spectrum Human Resource Systems Corporation 2nd Cover www.spectrumhr.com TALX 33 www.talx.com/assessments TEDS 9 www.teds.com Talent Management Webinars 13 www.TalentMgt.com/webinars www.TalentMgt.com 57 www.TalentMgt.com Talent Management Strategies 44-45 www.TalentMgt.com/events Talent Management Subscribe 19 www.TalentMgt.com/subscribe WebEx Communications Inc. 37 www.webex.com/eLearning Bradley Smith New England & Midwestern Advertising Manager (763) 972-6060 bsmith@TalentMgt.com AL, AR, FL, GA, LA, MA, ME, MN, MS, NC, NE, NH, OK, RI, SC, TN, VT, WI, Quebec, New Brunswick, Newfoundland COMPANY Editorial Resources PAGE COMPANY PAGE COMPANY PAGE Tana Johnson Events Sales Manager (510) 834-0100 tjohnson@TalentMgt.com Dave Lienemann Account Executive (510) 834-0100 davel@TalentMgt.com Lisa Newton Account Executive (510) 834-0100 lnewton@TalentMgt.com Advance Auto Parts 54, 55, 56 Alaska Airlines 53 Allied Signal 50 American Management Association 26 Centier Bank 53 European Union 39 Forrester Research 38 General Electric 42 General Mills 18 Hewlett-Packard 47, 48, 53 HSA Learning & Performance Solutions LLC 14 Human Capital Source 16 International Business Ethics Institute 47 Knowledge Infusion 32 Kronos Inc. 22, 27 LensCrafters 30 Luxottica Retail 30 Microsoft 34, 38 Monitor Executive Development 53 Nationwide Insurance 62, 63, 64 NelsonHall 61 Nestle 53 Oracle 34, 36 ORC Worldwide 20 Pearle Vision 30 PeopleSoft 36 Pepsi 53 Pitney Bowes 52 Previsor 55, 56 Reuters 47, 49 RHR International 50 SAP 34 Sears Optical 30 Symantec 53 The Delancey Street Foundation 42 The Institute of Executive Development 50, 53 VitalSmarts 43 Workforce Intelligence Institute 16 Workscape 39 Yankee Group 34 Editorial Advisory Board Members Jim Bowles Vice President of Human Resources, AT&T Natasha Pozdniakova Advertising Administrative Assistant (510) 834-0100 natasha@TalentMgt.com For advertising information, write to: sales@TalentMgt.com Letters to the editor may be sent to: letters@TalentMgt.com To submit an article, go to: www.TalentMgt.com/publish List Rental: Jay Schwedelson, (800) 331-8102, mediatec@worldata.com Reprints: David Einziger, (212) 221-9595 ext. 407, reprints@parsintl.com Matt Schuyler Executive Vice President of HR, Capital One Daniel S. Bowling III Senior Vice President of HR, Coca-Cola Enterprises Francesca Spinelli Senior Vice President of People, PetSmart Chris Cutone Vice President, Associate HR Director, McCann Erickson Stephanie Taylor Director of Talent Management, TIAA-CREF Kate DCamp Senior Executive Adviser, Cisco Systems Gail Thakarar Independent Consultant Allan Fox Chief Human Resources Officer, The Legal Aid Society Kevin Wilde Vice President, Chief Learning Officer, General Mills Deborah Giannoni-Jackson Vice President of Employee Resource Management, U.S. Postal Service Patti Wilmot Executive Vice President of People First, Domino’s Pizza Michael Laming Senior Vice President of HR, GENWORTH Financial George Wolfe Vice President, Global Learning and Development, Steelcase Talent Management magazine is published monthly by MediaTec Publishing Inc., 318 Harrison Street, Suite 301, Oakland, CA 94607. Application to mail at Periodicals Class Postage rate is pending at Oakland CA and additional mailing offices. POSTMASTER: Please send address changes to: Talent Management magazine, P Box 2082, Skokie, IL 60076-7983. Subscriptions .O. are free to qualified professionals within the U.S. and Canada. Nonqualified paid subscriptions are available at the subscription price of $195 for 12 issues. Canada/Mexico orders must be prepaid in U.S. funds with an additional $15 postage charge. All other countries outside the U.S. must be prepaid in U.S. funds with an additional $33 postage surcharge. Single copy price is $35. Talent Management and TalentMgt.com are the trademarks of MediaTec Publishing Inc. Copyright © 2007, MediaTec Publishing Inc. ALL RIGHTS RESERVED. Reproduction of material published in Talent Management magazine is forbidden without permission. Printed by: RR Donnelley Inc., Mendota, IL BPA International Membership Applied for November 2006. talent management magazine www.TalentMgt.com 65 November 2007 http://www.adp.com http://www.previsor.com http://www.amanet.org/blended http://www.saba.com/win http://www.corporatelearning.com http://www.shrm.org http://www.elementk.com http://go.elementk.com/Leadership2 http://www.spectrumhr.com http://www.hrcertification.org/tm http://www.talx.com/assessments http://www.hrsmart.com/freedemo http://www.teds.com http://www.ISPI.org/ac2008 http://www.talentmgt.com/events/webinars http://www.jonesknowledge.com http://www.TalentMgt.com http://www.learn.com http://www.TalentMgt.com/events http://www.learnkey.com/tmmag http://www.TalentMgt.com/subscribe http://www.piworldwide.com http://www.webex.com/eLearning http://www.TalentMgt.com/publish http://www.TalentMgt.com http://www.TalentMgt.com

Table of Contents Feed for the Digital Edition of TM - November 2007

Talent Management - November 2007 Editor's Letter Contents Letters to the Editor Human Performance Leading Edge Learning Connections Viewpoint Finding Candidates with the Right Fit Turning HR Data Into Business Intelligence Compensation Technology: Drive Higher Performance, Gain Competitive Advantage The Art and Science of Influence Training the Ethical Workforce Making the Best Managers Application: Pre-Hire Testing Drives Down Employee Turnover at Advnace Auto Parts Dashboard: The Role of Learning Business Process Outsourcing Insight: Nationwide Insurance: On Employees' Side Advertiser's Index Editorial Resources Full Potential

TM - November 2007

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