Managed Care - March 2008 - (Page Cover1) nd 4 ra ..2 . B vs gs ric Dru ne sy Ge ilep Ep Care M A N A G E D MARCH 2008 What Makes Harvard Pilgrim So Good? CEO Charlie Baker has worked hard to lower per-claim costs and to improve communication with providers and patients PAGE 14 ALSO: Plans Pool Data for Outcomes Research 28 Retail Clinics No Longer Just a Fad 32 Build a Global Provider Network 44 Health 2.0: Let the Interaction Begin! 49 WWW.MANAGEDCAREMAG.COM http://WWW.MANAGEDCAREMAG.COM
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