Healthcare IT News - May 2008 - (Page 18)

18 Healthcare IT News May 2008 ■ phySIcIaN pRactIcES & amBulatoRy caRE EHRs accounted for 80 percent of survey responses, Adler and Edsall focused their report on these systems. “One of the things I found particularly interesting was that the most satisfied EHR users were physicians in small practices,” Adler said. “Physicians in some of the largest medical groups were among the least happy with their software, and I suspect that’s because they had little say in which EHR system was adopted.” The three highest rated EHR www.HealthcareITNews.com systems, according to survey respondents’ “overall satisfaction,” were Praxis EMR, Amazing Charts and eClinicalWorks EMR. More than 80 percent of respondents using these systems said they were inclined to choose the same EHR again, were disinclined to return to paper recordkeeping, and believed the EHR did not cost more than it was worth. In regard to detailed functionality ratings – which measured 22 distinct functions performed by an EHR – the leaders were e-MDs Chart, Praxis EMR and Practice Partner EMR. The three EHRs with the lowest overall satisfaction and detailed functionality ratings were Cerner PowerChart Office, TouchWorks from Allscripts and Misys EMR. The relatively small number of survey respondents for each EHR system has, as expected, drawn some criticism. For instance, the results for Praxis EMR – toprated in overall satisfaction – were based on 12 physician responses. Meanwhile, 53 physicians assessed the EHR from Centricity (formerly Logician), which finished 9th in overall satisfaction. “It’s very difficult to assign weight to the various measures of overall satisfaction, and it may be somewhat arbitrary,” said Adler. “But one of the most important messages of the entire survey is that it’s very important to involve physicians in the EHR selection process. Docs probably aren’t going to be as happy if the software is chosen by hospitals or CIOs. The results also show that the vast majority of physicians don’t want to go back to paper, and that’s encouraging.” ■ More at saTIsfy Continued from page 16 version of a survey instrument created by Adler in 2005. They collected 422 responses from AAFP members who completed either a print or online version of the satisfaction survey. Because survey respondents were self-selected, Adler said it was likely that the responses came primarily from those physicians who felt “most strongly” about their EHR, either positively or than by the doctors who use the negatively. “There hasn’t been a truly rigor- systems.” The survey questions addressed ous survey of EHR satisfaction,” physician satisfaction with Adler said. “Our survey is EHR functionality, ease of by no means a randomuse and flexibility, support ized selection, and for that and training, cost, interopreason, I’d be very careful erability, security and overabout differentiating EHR all satisfaction with the systems based on these technology. The physician results. Still, I think that respondents commented our results show that there Kenneth Adler, on 61 different EHR sysneeds to be more data on MD user satisfaction, because most of tems, most of which were reprethe EHR rankings you find else- sented by three or fewer users. As where are done by ‘experts’ rather the 13 most commonly mentioned [ power to give ] Created from the integration of unique design and the ability to listen to those who care. HealthcareITNews.com e ●Connect: SatISfY 0508 Giving excellent patient care means giving your all, without delay and without worry. As the care provider team, you asked for equipment that gives its all too. That's why I'm introducing Cynergy, by CompuCaddy. A lightweight cart heavy on performance, Cynergy combines effortless mobility with the most advanced power system in the industry. Call me at 800-264-4734 to see why Cynergy is a cart I'm proud to stand behind. Greg Likins CEO and Founder Colorado-based community health centers adopt EHRs By RICHaRd PIzzI, Associate Editor FORT LUPTON, CO - Salud Family CompuCaddy www.compucaddy.com e ● Connect: CoMPuCaddY 0508 Health Centers, the largest federally qualified Community Health Center in Colorado outside of Denver, plans to implement unified electronic medical records and practice management software at its nine clinics. The system will support more than 100 providers at Salud’s clinics and one administrative and training center in north central and northeastern Colorado. The Salud system provides primary medical and dental care, including obstetrics and outpatient care, to more than 66,000 residents and migrant and seasonal farm workers in north central and northeast Colorado. More at HealthcareITNews.com e ●Connect: Colorado 0508 http://www.HealthcareITNews.com http://HealthcareITNews.com http://www.healthcareitnews.com/story.cms?id=9168 http://www.compucaddy.com http://HealthcareITNews.com http://www.compucaddy.com http://www.healthcareitnews.com/story.cms?id=9173 http://www.healthcareitnews.com/story.cms?id=9205

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Healthcare IT News - May 2008 Contents Help Wanted Speeding Up Government Silos Privacy Pressures Tracking Disease Rah Rah Health! TriZetto Suit Outcomes Watch Ambulatory EHRs

Healthcare IT News - May 2008

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