Memphis Destination Planning Guide 2009 - (Page 23) • Suggestions for sightseeing, tours, entertainment, shopping, spouse programs, sporting events, etc. • Skilled, well-trained and gracious personnel for convention registration • Postcards, lapel pins, stickers and plastic bags brightly decorated with our logo are all available at a nominal fee • Pre & Post Convention Meetings upon request • Publicity and news releases Our staff not only assists with availability and pricing, we also work closely with hotel and venue facility management to help customize services to fit your needs. All pre- and post-convention materials – photos, posters, videos, statistics, souvenirs, general brochures and information packages – are always available for your use. Our staff will also assist you with: • Site inspections • Convention planning • Providing knowledgeable registration personnel • Planning spouse/companion programs, children’s activities, and themed events The Memphis CVB will also act as your liaison with civic officials and recognition programs, and offers all aspects of housing services, including in-house call centers, web links, online reservations and booking, maps, correspondence and acknowledgements, and more. Virtually everything you need can, and will, be organized to meet your meeting requirements and specifications. MeMphis CvB sales staff 800-873-6282 | www.memphistravel.com Convention sales staff eva goodson eagen eva@mcvb.org Vertical Markets: - Banking/Financial/Insurance - Food Service/Food Retail Geographic Territory: - U.S. Southeast kim warren kwarren@mcvb.org Vertical Markets: - Agriculture/Farm Products - Law Enforcement - Small Meetings (Under 200 RN) emily lynn, cmp mikki reitano walls mwalls@mcvb.org Vertical Markets: - Health/Medical/Bioscience - Legal - Pharmaceutical - Scientific/Engineering - Technology Geographic Territory: - U.S. Central - U.S. Northeast elynn@memphisconvention.com Director, Convention Center Sales matt owens - SMG - Marriott NSO mowens@memphisconvention.com malvin gipson mgipson@mcvb.org Vertical Markets: - Sports - Events and Associations (Any size meeting) kermit madison housing assistance Planning and holding a successful meeting is all about sweating the details. And there’s one detail that will affect everyone who attends, Room Reservations. The Memphis Convention and Visitors Bureau offers to take the stress and worry off of you through our relationship with Mega Housing Management (MHM). MHM is a complete housing bureau offering meeting planners complete housing assistance for large citywide conventions, meetings, tournaments, and sporting events. MHM’s Housing System provides a centralized, Internet based, organized service to arrange and acknowledge accommodations for all your delegates. If you have any questions or require more information, please contact the MCVB Convention Services Department. We’re looking forward to meeting your housing needs. kmadison@mcvb.org Vertical Markets: - Religious (Any size meeting) - Minority (Any size meeting) - Transportation - Music andre walker andre@mcvb.org Vertical Markets: - DC Metro (MD, DC & VA) (Over 200 Total RN) tourisM sales staff lisa m. catron lcatron@mcvb.org - Group Tour (Regional to Memphis) - Student Groups - Family Reunions (Any size) david nicholson david@david-nicholson.com - European Staff – United Kingdom wolfgang streitboerger deborah cohen dcohen@mcvb.org - Incentive (All U.S. & International) - Group Tour (U.S. & International) - F.I.T. & International Meetings (Any size) Geographic Territory: - U.S. West wolfgang.streitboerger@ memphis-mississippi.de - European Staff – Germany/Austria/ Switzerland marjorie l. dewey dewey@advint.co.jp - Asian Staff – Japan Convention serviCes staff cassandra taylor cwt@mcvb.org pat jones pjones@mcvb.org how will you benefit: qualifications to use the housing bureau: • Minimum of three hotels contracted. • At least twelve months notice to the Housing Bureau, prior to convention start date (some exceptions). • Agreement of Housing Bureau Policies. • A single, hassle free, centrally organized service for providing delegates with accommodations. • “Passkey” Enabled • Customized Web Page design • Internet based reporting and “live” inventory management system. • Flexible inventory programs that allow tracking of all blocks and sub-blocks. • Real time reservations via the internet with immediate confirmations. • Call center support staff for telephone, e-mail, and fax reservations. • Fully computerized reservation system. 23 http://www.memphistravel.com http://www.memphis-mississippi.de
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