Messaging News - June 2008 - (Page 11)

fication Retention by Stephanie Jordan etention, regulations and corporate records have a long history together when it comes to storing paper documents. In today’s world, however, such records are increasing electronic. As a result we are seeing the expansion of these “traditional” regulations to include electronic information, bringing along with it the inclusion of email and new IT responsibilities. The White House’s loss of up to 5,000,000 emails is one example of a current high visibility investigation into email archiving practices. Another is the ongoing case between AMD and Intel. The antitrust suit was filed in 2005, and as part of the discovery for the trial it was revealed that regardless of Intel’s litigation hold policy; email messages have still been lost. Litigation hold requires that a company preserve all relevant information, which today includes email. Intel has attributed the lost email to human error; the company has since been told that it must invest in the automated preservation of emails. “In the AMD vs. Intel case, the court determined that not keeping all the messages related to the case in an automated fashion was not up to standards, and ordered Intel to look at back up tapes and do some very expensive things to try and find the messages that should have been classified, but were not,” says Paul D’Arcy, director of marketing for Dell MessageOne (In April, Dell completed its $155 million USD acquisition of MessageOne, hence the new name.) A recent survey conducted by Osterman Research and sponsored by Dell MessageOne strongly suggests that corporate email storage and retrieval is not well managed and with increasing legal requests for email, that businesses and management are at risk. In its Dell MessageOne Survey of Rogue Email Practices, a different survey conducted last spring—again by Osterman Research, in which employees working in medium and large sized U.S. businesses were interviewed—another challenge to email retention was revealed: the use of personal email for business purposes. The survey found that the average employee sends R messagingnews.com 11 http://www.messagingnews.com

Table of Contents Feed for the Digital Edition of Messaging News - June 2008

Messaging News - June 2008 Editor’s Note Short Takes Classification & Retention Spam: Bigger, Faster, and More Dangerous Bad Behavior and Today’s Reputation Analysis The Changing Locus of Collaboration Serving Up Managed and Hosted Messaging Solutions “On Message” with Ben Gross SCAP Standard Benefits Both Government and Commercial Space Making the Case Learn More

Messaging News - June 2008

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