Messaging News - June 2008 - (Page 36) SureWest Communications ureWest Communications is one of the nation’s leading independent communications holding companies. In its Northern California market, SureWest is a mid-sized Internet Service Provider (ISP) offering voice, digital video, high-speed Internet, local and long distance telephone, and wireless PCS. Seeks Outbound Spam Protection The Challenge In late 2007, SureWest identified outbound spam as an issue that could directly affect its Webmail subscribers and began to look for a solution that would solve the problem. Additionally, the company recognized that botnets on its network and the problem of outbound spam put ISPs at risk of being blacklisted by other ISPs. For SureWest, outbound spam had the potential to increase email queues, creating email delays for users and causing a ripple effect throughout the organization. The process of investigating the sources of delay and remedying their outbound spam problem had created a significant administrative burden. “Webmail is a trusted resource for our subscribers, so protecting it is very important,” says Scott Barber, vice president and general manager of California operations for SureWest Communications. “We needed to address the outbound spam problem proactively.” SureWest evaluated and tested multiple anti-spam solutions, most of which did not integrate easily with its opensource email platform. SureWest also rejected “closed box” solutions because of the inability to perform in a carrier-scale environment. S MAKING Real World Solutions from People in the Trenches THE CASE 36 MESSAGING NEWS JUNE 2008
Table of Contents Feed for the Digital Edition of Messaging News - June 2008 Messaging News - June 2008 Editor’s Note Short Takes Classification & Retention Spam: Bigger, Faster, and More Dangerous Bad Behavior and Today’s Reputation Analysis The Changing Locus of Collaboration Serving Up Managed and Hosted Messaging Solutions “On Message” with Ben Gross SCAP Standard Benefits Both Government and Commercial Space Making the Case Learn More Messaging News - June 2008 Messaging News - June 2008 - Messaging News - June 2008 (Page Cover1) Messaging News - June 2008 - Messaging News - June 2008 (Page Cover2) Messaging News - June 2008 - Messaging News - June 2008 (Page 3) Messaging News - June 2008 - Messaging News - June 2008 (Page 4) Messaging News - June 2008 - Messaging News - June 2008 (Page 5) Messaging News - June 2008 - Editor’s Note (Page 6) Messaging News - June 2008 - Editor’s Note (Page 7) Messaging News - June 2008 - Short Takes (Page 8) Messaging News - June 2008 - Short Takes (Page 9) Messaging News - June 2008 - Classification & Retention (Page 10) Messaging News - June 2008 - Classification & Retention (Page 11) Messaging News - June 2008 - Classification & Retention (Page 12) Messaging News - June 2008 - Classification & Retention (Page 13) Messaging News - June 2008 - Classification & Retention (Page 14) Messaging News - June 2008 - Classification & Retention (Page 15) Messaging News - June 2008 - Spam: Bigger, Faster, and More Dangerous (Page 16) Messaging News - June 2008 - Spam: Bigger, Faster, and More Dangerous (Page 17) Messaging News - June 2008 - Bad Behavior and Today’s Reputation Analysis (Page 18) Messaging News - June 2008 - Bad Behavior and Today’s Reputation Analysis (Page 19) Messaging News - June 2008 - Bad Behavior and Today’s Reputation Analysis (Page 20) Messaging News - June 2008 - Bad Behavior and Today’s Reputation Analysis (Page 21) Messaging News - June 2008 - The Changing Locus of Collaboration (Page 22) Messaging News - June 2008 - The Changing Locus of Collaboration (Page 23) Messaging News - June 2008 - The Changing Locus of Collaboration (Page 24) Messaging News - June 2008 - The Changing Locus of Collaboration (Page 25) Messaging News - June 2008 - Serving Up Managed and Hosted Messaging Solutions (Page 26) Messaging News - June 2008 - Serving Up Managed and Hosted Messaging Solutions (Page 27) Messaging News - June 2008 - Serving Up Managed and Hosted Messaging Solutions (Page 28) Messaging News - June 2008 - Serving Up Managed and Hosted Messaging Solutions (Page 29) Messaging News - June 2008 - Serving Up Managed and Hosted Messaging Solutions (Page 30) Messaging News - June 2008 - “On Message” with Ben Gross (Page 31) Messaging News - June 2008 - “On Message” with Ben Gross (Page 32) Messaging News - June 2008 - “On Message” with Ben Gross (Page 33) Messaging News - June 2008 - “On Message” with Ben Gross (Page 34) Messaging News - June 2008 - SCAP Standard Benefits Both Government and Commercial Space (Page 35) Messaging News - June 2008 - Making the Case (Page 36) Messaging News - June 2008 - Making the Case (Page 37) Messaging News - June 2008 - Learn More (Page 38) Messaging News - June 2008 - Learn More (Page Cover3) Messaging News - June 2008 - Learn More (Page Cover4)
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