Messaging News - October 2008 - (Page 16)

or many organizations, especially those in the path of Hurricane Ike, the term disaster recovery means getting back up and running after a natural (catastrophic weather or earthquake related) disruption in service. For others, it means immediate failover to an external system when the power goes out. Few, if any, think about human error in relation to disaster recovery – an omission that is leaving many organizations unprepared. In order to be effective, disaster recovery solutions and processes must keep pace with an ever-changing threatscape. F Whereas organizations have spent years hardening the perimeter, they must now contend with a significant shift from external threats to those occurring within the enterprise. According to its recent analysis Dell MessageOne found that Technical Failure accounts for 46 percent of network downtime, making it the number one threat to business continuity. Following closely behind is Human Error at 40 percent. Natural Disaster, most commonly connected with the need for disaster recovery solutions, trails behind at 14 percent. “Human Error is one of the largest causes of significant business destruction in business organizations,” says Paul D’Arcy, director of marketing for Dell MessageOne, underscoring its importance on the burgeoning list of threats. Human Error Although Human Error and Insider Threat are categorically the same, they are often separated by whether or not any malicious intent existed. In terms of disaster recovery, the point is moot. An organization’s needs and goals are the same in both cases – to recover critical data THE INSIDER THREAT: THE NEW ERA OF DISASTER RECOVERY by Melisa LaBancz-Bleasdale and system functionality, and get back online as quickly as possible. “When you say disaster recovery, people are thinking about an office site disappearing due to terrorists, or an Act of God,” explains Andrea Skov, chief marketing officer at Teneros. “It’s the rare company that focuses on internal threat and it’s generally companies that are very high security, such as the government and occasionally financial services. People tend to take the optimistic view that employees are good people and that they’re honest. It’s contrary to human nature to assume that your colleagues could rob the place blind or take down the network or destroy the business.” Adds Michael Osterman, principal of Osterman Research, “We hear a lot about hurricanes and earthquakes and all the rest, but it really is much more common to have a

Table of Contents Feed for the Digital Edition of Messaging News - October 2008

Messaging News - October 2008 Contents Editor’s Note Short Takes Targeting the Technology-Wise Customer The Insider Threat: The New Era of Disaster Recovery Making Collaboration Tools Pro-Knowledge Sharing Botnets Go Marching On Dissecting Email Forensics Next in Messaging News “On Message” with Ben Gross The World is Not the Center of the Universe, and Filters Don’t Stop Email Spam Making the Case Learn More

Messaging News - October 2008

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