Military Officer - November 2007 - (Page 12)

fromthepresident MOAA Listens Your association is not only an information provider but also an information gatherer, and MOAA staffers are vitally interested in what our nearly 366,000 members have to tell us. A n ongoing dialogue between MOAA members and headquarters staff helps us ﬁgure out how to serve you better. Listed below are just a few channels through which staff members are able to listen to you: Member Service Center (MSC). MOAA’s MSC personnel interact with about 2,000 members each week. Other staff members handle hundreds of calls, e-mails, and letters from members, from Capitol Hill, and from DoD personnel. Surveys. Biennial surveys ask readers what you want to see in Military Ofﬁcer. MOAA’s Web site offers multiple polls, surveys, and discussion forums. Our annual letter to you also asks for feedback. Letters to the editor. Magazine staff receive about 100 letters each month. Affiliates. MOAA staff members visit the association’s 36 state councils and 408 chapters periodically and are eager to hear about accomplishments and challenges. Board of directors. At their meetings, MOAA’s 36 directors assess information from members and staff to plan and allocate resources. Meetings. MOAA hosts regional symposia for council and chapter leaders, and all members are welcome at the association’s annual meeting. Travel and outreach. Staff members from The Ofﬁcer Placement Service (TOPS) and the Beneﬁts Information and Financial Education Department make hundreds of visits each year. Other teams 12 MILITARY OFFICER NOVEMBER 2007 make presentations and solicit feedback at the services’ war colleges and other schools and military-related gatherings. Advisory committees. MOAA has an Active Duty, Guard, and Reserve Member Advisory Committee and an Auxiliary Member Advisory Committee and recently convened a spouse advisory council (see page 24) to help us tailor our efforts, products, and services to meet members’ needs. Take advantage of these channels to tell us what we’re doing right — and what we can do better. If we’re missing a chance to listen, e-mail me at norbryan@moaa.org. Members of MOAA’s President’s Currently Serving Spouse Advisory Council meet with Vice Adm. Norb Ryan Jr., USN-Ret. — Vice Adm. Norb Ryan, USN-Ret. PHOTO: STEVE BARRETT

Table of Contents Feed for the Digital Edition of Military Officer - November 2007

Military Officer - November 2007 Contents From the Editor President’s Page Your Views MOAA Directory Rapid Fire Washington Scene Chapters in Action Financial Forum Ask the Doctor Cover Story: Commanding the Corps With Love, From Home Financial Guidebook Financial Tuneups Banking on Your Time Pages of History MOAA Scholarship Recipients Faces of MOAA MOAA Scholarship Donors Member Books Advertising Index MOAA Calendar Sounding Taps MOAA Member Services Encore

Military Officer - November 2007

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