International Educator - November/December 2013 - S4

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established protocols for responding to a student death on campus, and these
can be adapted to reflect the overseas context. to reduce miscommunication
and error, it is critical that the plan identifies the roles and responsibilities of
the various individuals involved in responding to the crisis.

The International Crisis Management Team
another important preparatory step is the identification of a dedicated, trained
first responder and the establishment of an international crisis management
team (Icmt). the international first responder is generally an education abroad
or risk management staff member who is tasked with after-hours responsibilities. the Icmt is a small group of five to six individuals (with identified
back-ups) who are trained to communicate or meet at a moment's notice and
who lead the response to a critical incident abroad, such as a student death.
It's important to keep the group small for ease of meeting, communication, and
action, but identify and consult with additional relevant units or individuals
as required.

Communications Plan

Prior to sendinG
students abroad
✓ Develop general international
emergency response plan

International Educator | 2 0 14 H e a lth & I n s u ra n c e s u p p l e me nt

✓ Obtain international medical insurance coverage that
includes: repatriation services;
and bedside benefit (funds to
cover family travel)

4

✓ Identify a first responder
for high profile international
emergencies
✓ Create an international crisis
management team (ICMT)
✓ Develop a crisis communication plan
✓ Maintain an international
emergencies campus unit
stakeholders listserv
✓ Familiarize yourself with
on-campus death protocols
✓ Set aside contingency funds
for staff travel or other
financial needs
✓ Receive training on managing
the media

a good emergency plan also includes a good communication plan. relevant
organizational stakeholders need to be identified in advance to ensure timely
reporting. some of these stakeholders will likely be members of your international crisis management team; others may not play a direct role in the crisis
response, but they will all need to be quickly informed of the event (preferably
before the media) and the institution's ongoing response. remember, too, that
even though your emergency plan may only need updating every few years,
your communications plan will likely need a quarterly or biannual review due
to staff turnover.

Adequate Insurance
prior to the crisis verify that all your international travelers are covered by a
comprehensive international insurance plan that includes emergency travel
assistance services such as repatriation of mortal remains. comprehensive
repatriation services include collection of the remains and preparation for
transport, either by cremation or embalming; communication with funeral
homes; transport of the remains to the airport abroad; transoceanic transport; and finally, all customs and death certificate paperwork required by the
governments involved. a limited life insurance benefit of $10,000 or more,
payable to the deceased's survivors, is also a common feature of international
insurance plans and can help pay for miscellaneous costs incurred by the
family.

Access to Funds
every education abroad office should have an emergency fund that covers
contingencies for emergency travel. (In some cases the emergency travel assistance provider can advance such funds.) If a student dies while on a direct
enrollment or provider program, it's likely that necessary on-site support services exist or can be arranged quickly by local staff. However, if the student
dies on a faculty-led program, you may need to send a staff member to assist



Table of Contents for the Digital Edition of International Educator - November/December 2013

International Educator - November/december 2013
Contents
From the Editors
In Brief
Core Values
Reawakening Higher Education in Iraq
University of South Florida: What's in a Name? The World
Foreign Student Affairs
View From Out Here
Forum
In Focus
Supplement
When a Student Dies Abroad
International Educator - November/December 2013 - International Educator - November/december 2013
International Educator - November/December 2013 - Cover2
International Educator - November/December 2013 - Contents
International Educator - November/December 2013 - From the Editors
International Educator - November/December 2013 - 3
International Educator - November/December 2013 - In Brief
International Educator - November/December 2013 - 5
International Educator - November/December 2013 - 6
International Educator - November/December 2013 - 7
International Educator - November/December 2013 - 8
International Educator - November/December 2013 - 9
International Educator - November/December 2013 - 10
International Educator - November/December 2013 - 11
International Educator - November/December 2013 - 12
International Educator - November/December 2013 - 13
International Educator - November/December 2013 - Core Values
International Educator - November/December 2013 - 15
International Educator - November/December 2013 - 16
International Educator - November/December 2013 - 17
International Educator - November/December 2013 - 18
International Educator - November/December 2013 - 19
International Educator - November/December 2013 - 20
International Educator - November/December 2013 - 21
International Educator - November/December 2013 - 22
International Educator - November/December 2013 - 23
International Educator - November/December 2013 - Reawakening Higher Education in Iraq
International Educator - November/December 2013 - 25
International Educator - November/December 2013 - 26
International Educator - November/December 2013 - 27
International Educator - November/December 2013 - 28
International Educator - November/December 2013 - 29
International Educator - November/December 2013 - 30
International Educator - November/December 2013 - 31
International Educator - November/December 2013 - 32
International Educator - November/December 2013 - 33
International Educator - November/December 2013 - 34
International Educator - November/December 2013 - 35
International Educator - November/December 2013 - University of South Florida: What's in a Name? The World
International Educator - November/December 2013 - 37
International Educator - November/December 2013 - 38
International Educator - November/December 2013 - 39
International Educator - November/December 2013 - 40
International Educator - November/December 2013 - 41
International Educator - November/December 2013 - 42
International Educator - November/December 2013 - 43
International Educator - November/December 2013 - Foreign Student Affairs
International Educator - November/December 2013 - 45
International Educator - November/December 2013 - 46
International Educator - November/December 2013 - 47
International Educator - November/December 2013 - View From Out Here
International Educator - November/December 2013 - 49
International Educator - November/December 2013 - 50
International Educator - November/December 2013 - 51
International Educator - November/December 2013 - Forum
International Educator - November/December 2013 - 53
International Educator - November/December 2013 - 54
International Educator - November/December 2013 - 55
International Educator - November/December 2013 - In Focus
International Educator - November/December 2013 - Cover3
International Educator - November/December 2013 - Cover4
International Educator - November/December 2013 - Supplement
International Educator - November/December 2013 - SCover2
International Educator - November/December 2013 - S1
International Educator - November/December 2013 - When a Student Dies Abroad
International Educator - November/December 2013 - S3
International Educator - November/December 2013 - S4
International Educator - November/December 2013 - S5
International Educator - November/December 2013 - S6
International Educator - November/December 2013 - S7
International Educator - November/December 2013 - S8
International Educator - November/December 2013 - S9
International Educator - November/December 2013 - S10
International Educator - November/December 2013 - S11
International Educator - November/December 2013 - S12
International Educator - November/December 2013 - S13
International Educator - November/December 2013 - S14
International Educator - November/December 2013 - S15
International Educator - November/December 2013 - S16
International Educator - November/December 2013 - S17
International Educator - November/December 2013 - S18
International Educator - November/December 2013 - S19
International Educator - November/December 2013 - S20
International Educator - November/December 2013 - SCover3
International Educator - November/December 2013 - SCover4
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