Centerlines - March 2009 - (Page Cover1) centerlines TH E V O IC E O F A IR PORTS MARCH 2009 | www.aci-na.org Loads Getting Lighter ECONOMY PUTS A SQUEEZE ON AIR SHIPPING ALSO: TAKING BIG CHANCES | COMMON-USE LOUNGES RECYCLING TAKES HOLD | MAGICAL CUSTOMER SERVICE http://www.aci-na.org http://www.aci-na.org Table of Contents for the Digital Edition of Centerlines - March 2009 Centerlines - March 2009 Contents President's Message Canadian Airports Associates' Corner Policy Center On the Hill and On the Stump Cover Story: Economy Cutting Air Shipments On Management: Taking Big Chances Revenue Arena: Common-Use Lounges Environment: Recycling Takes Hold at Airports Passenger Focus: Miami Adds Magic to Customer Service New Underway Grand Openings New Members Index of Advertisers Advertiser.com Box Scores Centerlines - March 2009 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0412 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0312 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0212 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0112 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0411 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0311 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0211 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0111 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0410 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0310 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0210 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0110 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0409 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0309 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0209 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0109 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0408 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0308 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0208 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0108 http://www.nxtbook.com/nxtbooks/naylor/ACIQ0407 http://www.nxtbookMEDIA.com