Centerlines - September 2008 - (Page 77)

N O W U N D E R WAY Rental Car Project at New Orleans to Centralize Companies, Improve Service A CONSOLIDATED R EN TA L car facility at Louis Armstrong International Airport will propel the airport to the forefront of customer service with an assortment of conveniences for its customers. The consolidated rental car facility, which will replace the current busing operation used by individual rental car companies, will feature a closed-in, four-level garage adjacent to the site of a future airline terminal and concourse. The new garage will be conveniently located near the baggage claim and immediately west of the existing terminal area. Approximately 2,400 rental cars will be accommodated with about 840,000 square feet of parking area. Approximately 50,000 square feet will be dedicated to customer service, including lobbies, transaction counters, elevators, escalators, circulation and restrooms. The project will also feature vehicle service facilities and storage lots located on airport land for each of the eight current participating rental car brands, as well as positions for at least one new participant. Service facilities will include maintenance facilities, carwash bays, parts storage, fueling facilities and administrative space. Several new roadways and a major intersection improvement for enhanced customer ingress and egress from Airline Drive are anticipated as part of the project. The preliminary cost estimated for the projects is $111,400,000, with construction anticipated to begin in late 2009 and be completed by fall 2012. ALSO UNDERWAY Reno-Tahoe Airport Baggage Check-in Project The Reno-Tahoe International Airport is currently implementing a $60 million construction program known as the Airport Baggage Check-in Project. Previously, travelers have had to check in at the ticket counters, pick up their bags and then wait in a second line to have their luggage screened by the Transportation Security Administration (TSA). Now, the screening machines and employees will be moved behind the scenes in favor of a one-stop bag drop system at ticket counters. Travelers will be able to checkin at the counter, leave their bags with an airline representative and avoid waiting in a second line at a TSA screening machine. The project will be completed in November 2009. ■ Artist rendering of consolidated rental car facility at New Orleans. The facility, depicted in white immediately to the right of the tower, will accommodate about 2,400 rental cars in 840,000 square feet of parking area and devote about 50,000 square feet of space to customer service. | CENTERLINES 77

Table of Contents for the Digital Edition of Centerlines - September 2008

Centerlines - September 2008
Welcome to Boston
President’s Message
Canadian Airports
Associates’ Corner
Policy Center
On the Hill and On the Stump
Downes Award
ACI-NA 60th Anniversary
Host Airport Profile
Cover Story: James L. Oberstar
Regulatory Front: Security Standards
Security: Checkpoint Evolution
Environment: Measuring Greenhouse Gases at Sea-Tac
Air Service: Wild, Wild Ride
Passenger Focus: DOT’s Complaint Desk
On Management: “TLC” at John Wayne
Revenue Arena: A Tale of Two Diversified Cities
Media Relations: New Media
Now Underway
Grand Openings
New Members
Conference Sponsors
Conference Exhibitors
Index of Advertisers/
Box Scores

Centerlines - September 2008