HR Pulse - Fall 2007 - (Page 5) 2007 ASHHRA BOARD OF DIRECTORS PRESIDENT Molly Seals, SPHR Senior Vice President, HR & Org. Development Humility of Mary Health Partners Youngstown, Ohio VICE PRESIDENT Jeanene Martin, M.Ed., MPH, SPHR Senior Vice President, Human Resources WakeMed Health and Hospitals Raleigh, N.C. IMMEDIATE PAST PRESIDENT Barbara Palmer Corp. Vice President, Human Resources Botsford Health Care Continuum 28050 Grand River Farmington Hills, Mich. TREASURER Shirley Barnes Senior Vice President, Human Resources Mission Hospital Regional Medical Center Mission Viejo, Calif. HEALTHCARE FACILITY CEO Laura J. Easton, RN CEO Caldwell Memorial Hospital Lenoir, N.C. AT-LARGE BOARD MEMBER Daniel Zuhlke Vice President, Human Resources Intermountain Healthcare, Inc. Salt Lake City, Utah AT-LARGE BOARD MEMBER Bob Walters, SPHR Corporate Director, HR Operations Health First, Inc. Melbourne, Fla. AT-LARGE BOARD MEMBER Gary Willis Director, Human Resources Shodair Children’s Hospital 2755 Colonial Helena, Mont. NON-HOSPITAL HEALTHCARE DIR. Ted Goad Vice President, Human Resources Elder Care Alliance Oakland, Calif. NON-HOSPITAL HEALTHCARE DIR. James Frain, SPHR, CEBS Vice President, Human Resources South Bend Medical Foundation South Bend, Ind. CHAPTER OFFICER DIRECTOR Nicole Morin-Scribner, MBA, SPHR Director, Employee Relations Sisters of Charity Health System Lewiston, Maine REGIONAL DIRECTOR Lisa Schott, PHR Director, Human Resources Memorial Hermann Hospital The Woodlands, Texas NEW TO THE PROFESSION DIRECTOR Amy Schultz, MSHROD, MSW Director, Organizational & HR Development HR Strategies & Consulting Henry Ford Health System Detroit, Mich. ASHHRA Staff One North Franklin, 31st Fl. Chicago, IL 60606 Phone: (312) 422-3720 Fax: (312) 422-4577 EM: ashhra@aha.org Web site: www.ashhra.org Catherine D. Sewell Executive Director Phone: (312) 422-3726 EM: csewell@aha.org Regina Stoker Staff Specialist, Member & Chapter Services Phone: (312) 422-3725 EM: rstoker@aha.org Shirley Armistead Project Specialist Phone: (312) 422-3728 EM: sarmistead@aha.org Suzanne Graham Project Assistant Phone: (312) 422-3724 EM: sgraham@aha.org Marie-Clare Prisco Communication Manager Phone: (312) 422-3727 EM: mprisco@aha.org [CONTENTS] 14 Fall 2007 7 9 11 14 Executive Director’s Letter By Cathy Sewell President’s Message By Molly Seals HR Leader Profile: Lisa McDaniel [FEATURES] SPOTLIGHT ON COMMUNITY CITIZENSHIP • MSHHRA Gives Students a Boost • Measuring the Community Connection: A Strategy Checklist for Leaders 22 26 36 26 • Making a Difference in Anaheim Culture of Engagement The Truth about Health Care Employee Engagement By Peter Lanser, MSA, CPHQ, FACHE and Suzanne Coshow, Ph.D. How Transparent Should Healthcare Compensation Be? By John Bernat The Value of Assessment Testing in the Recruitment Process By Kathleen A. Dodaro, Ph.D. 46 66 Technology Dramatically Changes FMLA Compliance By Gary Harbison Creating a Magnetic Culture™ By Tina Carmack [ADVOCACY UPDATE] 50 54 Taking It to the Hill: An Advocacy Update 5 HR Pulse Fall 2007 401(k) / 403(b) Fee Lawsuits – Are You the Next Target? By Jeb Graham [WHY DIDN’T I THINK OF THAT? – BEST PRACTICES FOR THE PRACTITIONER] 58 Compensation Offers – A Better Process 66 By Alex Wade 62 70 74 75 76 78 80 82 84 86 Find It Again By Alex Wade Pulse Points [2007 ANNUAL CONFERENCE PREVIEW] Who, Why and Where Conference Highlights Schedule at a Glance Keynote Speakers Social Events Conference Sponsors Exhibitors Index to Advertisers Published for: American Society for Healthcare Human Resources Administration One North Franklin, Chicago, IL 60606, (312) 422-3720, Email: ashhra@aha.org, www.ashhra.org Published by: Naylor, LLC, 5950 NW 1st Place, Gainesville, FL 32607, Tel: (800) 369-6220 or (352) 332-1252, Fax: (352) 331-3525, www.naylor.com Publisher: Kathleen Gardner, Project Manager: Tracy Tompkins, Editor: Shayne Stephens, Marketing Associate: Heather Zimmerman Sales Manager: Jim Dielschneider, Book Leader: Pamela Blasetti, Advertising Representatives: Debbie Phillips, Mary Johnston, Nate Reed, Pam Blasetti, Rya Boyce, Shirley Lustan, Beth Sheahan, Layout and Design: Calvin Harding Advertising Art: Effie Monson PUBLISHED AUGUST 2007/AHH-Q0307/6031 ©2007 Naylor, LLC. All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of the publisher. http://www.ashhra.org http://www.ashhra.org http://www.naylor.com
Table of Contents Feed for the Digital Edition of HR Pulse - Fall 2007 Contents Executive Director’s Letter President’s Message HR Leader Profile: Lisa McDaniel Spotlight on Community Citizenship Culture of Engagement How Transparent Should Healthcare Compensation Be? The Value of Assessment Testing in the Recruitment Process Technology Dramatically Changes FMLA Compliance Creating a Magnetic Culture™ Taking It to the Hill: An Advocacy Update 401(k) / 403(b) Fee Lawsuits – Are You the Next Target? Compensation Offers – A Better Process Find It Again Pulse Points Who, Why and Where Conference Highlights Schedule at a Glance Keynote Speakers Social Events Conference Sponsors Exhibitors Index to Advertisers HR Pulse - Fall 2007 HR Pulse - Fall 2007 - (Page 1) HR Pulse - Fall 2007 - (Page 2) HR Pulse - Fall 2007 - (Page 3) HR Pulse - Fall 2007 - (Page 4) HR Pulse - Fall 2007 - Contents (Page 5) HR Pulse - Fall 2007 - Contents (Page 6) HR Pulse - Fall 2007 - Executive Director’s Letter (Page 7) HR Pulse - Fall 2007 - Executive Director’s Letter (Page 8) HR Pulse - Fall 2007 - President’s Message (Page 9) HR Pulse - Fall 2007 - President’s Message (Page 10) HR Pulse - Fall 2007 - HR Leader Profile: Lisa McDaniel (Page 11) HR Pulse - Fall 2007 - HR Leader Profile: Lisa McDaniel (Page 12) HR Pulse - Fall 2007 - HR Leader Profile: Lisa McDaniel (Page 13) HR Pulse - Fall 2007 - Spotlight on Community Citizenship (Page 14) HR Pulse - Fall 2007 - Spotlight on Community Citizenship (Page 15) HR Pulse - Fall 2007 - Spotlight on Community Citizenship (Page 16) HR Pulse - Fall 2007 - Spotlight on Community Citizenship (Page 17) HR Pulse - Fall 2007 - Spotlight on Community Citizenship (Page 18) HR Pulse - Fall 2007 - Spotlight on Community Citizenship (Page 19) HR Pulse - Fall 2007 - Spotlight on Community Citizenship (Page 20) HR Pulse - Fall 2007 - Spotlight on Community Citizenship (Page 21) HR Pulse - Fall 2007 - Culture of Engagement (Page 22) HR Pulse - Fall 2007 - Culture of Engagement (Page 23) HR Pulse - Fall 2007 - Culture of Engagement (Page 24) HR Pulse - Fall 2007 - Culture of Engagement (Page 25) HR Pulse - Fall 2007 - How Transparent Should Healthcare Compensation Be? (Page 26) HR Pulse - Fall 2007 - How Transparent Should Healthcare Compensation Be? (Page 27) HR Pulse - Fall 2007 - How Transparent Should Healthcare Compensation Be? (Page 28) HR Pulse - Fall 2007 - How Transparent Should Healthcare Compensation Be? (Page 29) HR Pulse - Fall 2007 - How Transparent Should Healthcare Compensation Be? (Page 30) HR Pulse - Fall 2007 - How Transparent Should Healthcare Compensation Be? (Page 31) HR Pulse - Fall 2007 - How Transparent Should Healthcare Compensation Be? (Page 32) HR Pulse - Fall 2007 - How Transparent Should Healthcare Compensation Be? (Page 33) HR Pulse - Fall 2007 - How Transparent Should Healthcare Compensation Be? (Page 34) HR Pulse - Fall 2007 - How Transparent Should Healthcare Compensation Be? (Page 35) HR Pulse - Fall 2007 - The Value of Assessment Testing in the Recruitment Process (Page 36) HR Pulse - Fall 2007 - The Value of Assessment Testing in the Recruitment Process (Page 37) HR Pulse - Fall 2007 - The Value of Assessment Testing in the Recruitment Process (Page 38) HR Pulse - Fall 2007 - The Value of Assessment Testing in the Recruitment Process (Page 39) HR Pulse - Fall 2007 - The Value of Assessment Testing in the Recruitment Process (Page 40) HR Pulse - Fall 2007 - The Value of Assessment Testing in the Recruitment Process (Page 41) HR Pulse - Fall 2007 - The Value of Assessment Testing in the Recruitment Process (Page 42) HR Pulse - Fall 2007 - The Value of Assessment Testing in the Recruitment Process (Page 43) HR Pulse - Fall 2007 - The Value of Assessment Testing in the Recruitment Process (Page 44) HR Pulse - Fall 2007 - The Value of Assessment Testing in the Recruitment Process (Page 45) HR Pulse - Fall 2007 - Technology Dramatically Changes FMLA Compliance (Page 46) HR Pulse - Fall 2007 - Technology Dramatically Changes FMLA Compliance (Page 47) HR Pulse - Fall 2007 - Technology Dramatically Changes FMLA Compliance (Page 48) HR Pulse - Fall 2007 - Technology Dramatically Changes FMLA Compliance (Page 49) HR Pulse - Fall 2007 - Taking It to the Hill: An Advocacy Update (Page 50) HR Pulse - Fall 2007 - Taking It to the Hill: An Advocacy Update (Page 51) HR Pulse - Fall 2007 - Taking It to the Hill: An Advocacy Update (Page 52) HR Pulse - Fall 2007 - Taking It to the Hill: An Advocacy Update (Page 53) HR Pulse - Fall 2007 - 401(k) / 403(b) Fee Lawsuits – Are You the Next Target? (Page 54) HR Pulse - Fall 2007 - 401(k) / 403(b) Fee Lawsuits – Are You the Next Target? (Page 55) HR Pulse - Fall 2007 - 401(k) / 403(b) Fee Lawsuits – Are You the Next Target? (Page 56) HR Pulse - Fall 2007 - 401(k) / 403(b) Fee Lawsuits – Are You the Next Target? (Page 57) HR Pulse - Fall 2007 - Compensation Offers – A Better Process (Page 58) HR Pulse - Fall 2007 - Compensation Offers – A Better Process (Page 59) HR Pulse - Fall 2007 - Compensation Offers – A Better Process (Page 60) HR Pulse - Fall 2007 - Compensation Offers – A Better Process (Page 61) HR Pulse - Fall 2007 - Find It Again (Page 62) HR Pulse - Fall 2007 - Find It Again (Page 63) HR Pulse - Fall 2007 - Find It Again (Page 64) HR Pulse - Fall 2007 - Find It Again (Page 65) HR Pulse - Fall 2007 - Creating a Magnetic Culture™ (Page 66) HR Pulse - Fall 2007 - Creating a Magnetic Culture™ (Page 67) HR Pulse - Fall 2007 - Creating a Magnetic Culture™ (Page 68) HR Pulse - Fall 2007 - Creating a Magnetic Culture™ (Page 69) HR Pulse - Fall 2007 - Pulse Points (Page 70) HR Pulse - Fall 2007 - Pulse Points (Page 71) HR Pulse - Fall 2007 - Pulse Points (Page 72) HR Pulse - Fall 2007 - Pulse Points (Page 73) HR Pulse - Fall 2007 - Who, Why and Where (Page 74) HR Pulse - Fall 2007 - Conference Highlights (Page 75) HR Pulse - Fall 2007 - Schedule at a Glance (Page 76) HR Pulse - Fall 2007 - Schedule at a Glance (Page 77) HR Pulse - Fall 2007 - Keynote Speakers (Page 78) HR Pulse - Fall 2007 - Keynote Speakers (Page 79) HR Pulse - Fall 2007 - Social Events (Page 80) HR Pulse - Fall 2007 - Social Events (Page 81) HR Pulse - Fall 2007 - Conference Sponsors (Page 82) HR Pulse - Fall 2007 - Conference Sponsors (Page 83) HR Pulse - Fall 2007 - Exhibitors (Page 84) HR Pulse - Fall 2007 - Exhibitors (Page 85) HR Pulse - Fall 2007 - Index to Advertisers (Page 86) HR Pulse - Fall 2007 - Index to Advertisers (Page 87) HR Pulse - Fall 2007 - Index to Advertisers (Page 88) HR Pulse - Fall 2007 - Index to Advertisers (Page 89) HR Pulse - Fall 2007 - Index to Advertisers (Page 90) HR Pulse - Fall 2007 - Index to Advertisers (Page 91) HR Pulse - Fall 2007 - Index to Advertisers (Page 92)
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