HR Pulse - Winter 2007 - (Page 5) 2007 ASHHRA BOARD OF DIRECTORS PRESIDENT Molly Seals, SPHR Senior Vice President, HR & Org. Development Humility of Mary Health Partners Youngstown, Ohio VICE PRESIDENT Jeanene Martin, M.Ed., MPH, SPHR Senior Vice President, Human Resources WakeMed Health and Hospitals Raleigh, N.C. IMMEDIATE PAST PRESIDENT Barbara Palmer Corp. Vice President, Human Resources Botsford Health Care Continuum 28050 Grand River Farmington Hills, Mich. TREASURER Shirley Barnes Senior Vice President, Human Resources Mission Hospital Regional Medical Center Mission Viejo, Calif. HEALTHCARE FACILITY CEO Laura J. Easton, RN CEO Caldwell Memorial Hospital Lenoir, N.C. AT-LARGE BOARD MEMBER Daniel Zuhlke Vice President, Human Resources Intermountain Healthcare, Inc. Salt Lake City, Utah AT-LARGE BOARD MEMBER Bob Walters, SPHR Corporate Director, HR Operations Health First, Inc. Melbourne, Fla. AT-LARGE BOARD MEMBER Gary Willis Director, Human Resources Shodair Children’s Hospital 2755 Colonial Helena, Mont. NON-HOSPITAL HEALTHCARE DIR. Ted Goad Vice President, Human Resources Elder Care Alliance Oakland, Calif. NON-HOSPITAL HEALTHCARE DIR. James Frain, SPHR, CEBS Vice President, Human Resources South Bend Medical Foundation South Bend, Ind. CHAPTER OFFICER DIRECTOR Nicole Morin-Scribner, MBA, SPHR Director, Human Resources Sisters of Charity Health System Lewiston, Maine REGIONAL DIRECTOR Lisa Schott, PHR Director, Human Resources Memorial Hermann Hospital The Woodlands, Texas NEW TO THE PROFESSION DIRECTOR Amy Schultz, MSHROD, MSW Director, Organizational & HR Development HR Strategies & Consulting Henry Ford Health System Detroit, Mich. ASHHRA Staff One North Franklin, 31st Fl. Chicago, IL 60606 Phone: (312) 422-3720 Fax: (312) 422-4577 EM: ashhra@aha.org Web site: www.ashhra.org Catherine D. Sewell Executive Director Phone: (312) 422-3726 EM: csewell@aha.org Regina Stoker Staff Specialist, Member & Chapter Services Phone: (312) 422-3725 EM: rstoker@aha.org Shirley Armistead Project Specialist Phone: (312) 422-3728 EM: sarmistead@aha.org Suzanne Graham Project Assistant Phone: (312) 422-3724 EM: sgraham@aha.org Marie-Clare Prisco Communication Manager Phone: (312) 422-3727 EM: mprisco@aha.org [CONTENTS] 7 9 13 Executive Director’s Letter By Cathy Sewell HR Leader Profile: Ted Goad Winter 2007 A Special Report from the President By Molly Seals [FEATURES] 16 24 28 24 Just Culture Redefining Accountability to Improve Patient Safety By Anne Coulter FMLA’s Intermittent Leave Provision DOL Report Acknowledges Friction By Jeff Payne 16 Hospital Employee: Cost or Asset? Getting Health Providers to Walk the Walk By Dan McCarthy, Ph.D. 32 34 Building a Leadership Infrastructure A Road Map for Strategic Change By Michael Abrams and Bill Ott Identifying the Next Generation of Frontline Managers Succession Planning Isn’t Just for Executives Anymore By Chris Miller and Wesley Hoke 38 Heading Off a Leadership Drain How Two Organizations Identified and Nurtured Top Talent By Eric Hanson, Ph.D. 5 HR Pulse Winter 2007 46 28 Team, Know Thyself Enhancing Productivity by Recognizing Strengths By Bridgette Dipboye and Dale Hannegan 54 The Value of a Learning Management System A Human Resources Nursing Perspective By Dawna Martich, RN, MSN [2007 ANNUAL CONFERENCE PREVIEW] 58 61 64 66 Award Winners Scholarship Recipients [ALSO INSIDE] Pulse Points Advertisers’ Index Published for: American Society for Healthcare Human Resources Administration One North Franklin, Chicago, IL 60606, (312) 422-3720, Email: ashhra@aha.org, www.ashhra.org Published by: Naylor, LLC, 5950 NW 1st Place, Gainesville, FL 32607, Tel: (800) 369-6220 or (352) 332-1252, Fax: (352) 331-3525, www.naylor.com Publisher: Kathleen Gardner; Editor: Colleen Raccioppi; Project Manager: Tracy Tompkins; Marketing: Heather Zimmerman; Advertising Director: Pam Blasetti; Advertising Sales: Rya Boyce, Mary Johnston, Shirley Lustan, Leron Owens and Debbie Phillips; Advertising Art: Carrie Smith; Layout and Design: Calvin Harding PUBLISHED NOVEMBER 2007 • AHH-Q0407 • 6032 ©2007 Naylor, LLC. All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of the publisher. http://www.ashhra.org http://www.ashhra.org http://www.naylor.com
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