HR Pulse - Winter 2008 - (Page 13) [PRESIDENT’S MESSAGE] Raise Your Hand Dear Colleagues: Where did this year go? It’s hard for me to believe how quickly my term as president flew by. It has been a true honor to serve you and this profession I love. As health care HR practitioners, we have the ability to affect the quality of patient care in our organizations by designing employee programs that attract, motivate, retain, develop, reward, and recognize those who care for patients every day. In other words, we take care of patients by shaping and caring for the health care workforce, and I continue to find that work incredibly gratifying. We’re In It Together I know I don’t need to tell you that tending to the health care workforce is an ongoing test. If you’re fortunate enough to have low vacancy rates, good employee satisfaction scores, and low turnover rates, you cannot be lulled into complacency. Making sure you know why applicants want to work for the organization, why employees leave, how you stack up competitively, and what it will take to grow and attract the next generation of workers takes constant attention. Given the challenges we all face in addressing the workforce shortage, it’s vital that we do everything in our power to help one another learn and grow in this profession. The beauty of ASHHRA is that it provides a network of extremely talented and dedicated colleagues across the country who are tackling and solving difficult issues. On any given day, whether you need a sounding board, benchmark data, or program ideas, you’re only a phone call away from someone who understands exactly what you’re trying to accomplish and can provide invaluable information. ASHHRA also is the only resource that gives you access to educational opportunities and professional tools that are specific to health care HR. If you want to expand your repertoire of knowledge and skills, this association gives you the avenues to make it happen. Get Involved I’ve benefited so much from my affiliation with ASHHRA that I felt it was important to try to give a little something back. The commitment and enthusiasm I saw from many ASHHRA leaders over the years was contagious—it made me want to step up and take an active role, too! While my term as president is ending, my devotion to this organization is not. I’m really looking forward to helping develop Thought Leader forums and chairing the nominating and foundation advisory committees next year. In the last issue of HR Pulse, I urged you to raise your voice; now I urge you to raise your hand by volunteering your time and talent to ASHHRA. I guarantee you’ll get back far more than you’re ever asked or expected to give. Volunteering is fun, rewarding, challenging, and deeply appreciated by your fellow members. It’s an outstanding way to enrich our profession and your own career at the same time. To explore ways you can contribute, feel free to talk with any board member, committee member, or regional consultant. Or visit the ASHHRA Web site, click on About ASHHRA, and check out the Volunteer Center. You won’t regret it! Best regards, Jeanene Martin, M.Ed., MPH, SPHR ASHHRA 2008 President 13 HR Pulse Winter 2008
Table of Contents Feed for the Digital Edition of HR Pulse - Winter 2008 HR Pulse - Winter 2008 Contents Pulse Points Executive Director’s Letter President’s Message HR Leader Profile: Karmen Reid Advocacy is for Everyone A Case Study in Raising Voices Diversity Management Measuring What Matters Bullying as Gender Harassment Combat Workforce Changes Hardwiring Accountability Immigration Frustration HR and Education Making Exit Interviews Count Management Styles that Enhance Intrinsic Motivation Backup Care Fact or Fiction 10 Ways to Lose Your Best People Advertisers’ Index HR Pulse - Winter 2008 HR Pulse - Winter 2008 - HR Pulse - Winter 2008 (Page Cover1) HR Pulse - Winter 2008 - HR Pulse - Winter 2008 (Page Cover2) HR Pulse - Winter 2008 - HR Pulse - Winter 2008 (Page 3) HR Pulse - Winter 2008 - HR Pulse - Winter 2008 (Page 4) HR Pulse - Winter 2008 - Contents (Page 5) HR Pulse - Winter 2008 - Contents (Page 6) HR Pulse - Winter 2008 - Contents (Page 7) HR Pulse - Winter 2008 - Contents (Page 8) HR Pulse - Winter 2008 - Pulse Points (Page 9) HR Pulse - Winter 2008 - Pulse Points (Page 10) HR Pulse - Winter 2008 - Executive Director’s Letter (Page 11) HR Pulse - Winter 2008 - Executive Director’s Letter (Page 12) HR Pulse - Winter 2008 - President’s Message (Page 13) HR Pulse - Winter 2008 - President’s Message (Page 14) HR Pulse - Winter 2008 - HR Leader Profile: Karmen Reid (Page 15) HR Pulse - Winter 2008 - HR Leader Profile: Karmen Reid (Page 16) HR Pulse - Winter 2008 - HR Leader Profile: Karmen Reid (Page 17) HR Pulse - Winter 2008 - Advocacy is for Everyone (Page 18) HR Pulse - Winter 2008 - Advocacy is for Everyone (Page 19) HR Pulse - Winter 2008 - Advocacy is for Everyone (Page 20) HR Pulse - Winter 2008 - Advocacy is for Everyone (Page 21) HR Pulse - Winter 2008 - A Case Study in Raising Voices (Page 22) HR Pulse - Winter 2008 - A Case Study in Raising Voices (Page 23) HR Pulse - Winter 2008 - A Case Study in Raising Voices (Page 24) HR Pulse - Winter 2008 - A Case Study in Raising Voices (Page 25) HR Pulse - Winter 2008 - Diversity Management (Page 26) HR Pulse - Winter 2008 - Diversity Management (Page 27) HR Pulse - Winter 2008 - Measuring What Matters (Page 28) HR Pulse - Winter 2008 - Measuring What Matters (Page 29) HR Pulse - Winter 2008 - Measuring What Matters (Page 30) HR Pulse - Winter 2008 - Measuring What Matters (Page 31) HR Pulse - Winter 2008 - Bullying as Gender Harassment (Page 32) HR Pulse - Winter 2008 - Bullying as Gender Harassment (Page 33) HR Pulse - Winter 2008 - Bullying as Gender Harassment (Page 34) HR Pulse - Winter 2008 - Bullying as Gender Harassment (Page 35) HR Pulse - Winter 2008 - Bullying as Gender Harassment (Page 36) HR Pulse - Winter 2008 - Bullying as Gender Harassment (Page 37) HR Pulse - Winter 2008 - Bullying as Gender Harassment (Page 38) HR Pulse - Winter 2008 - Bullying as Gender Harassment (Page 39) HR Pulse - Winter 2008 - Combat Workforce Changes (Page 40) HR Pulse - Winter 2008 - Combat Workforce Changes (Page 41) HR Pulse - Winter 2008 - Combat Workforce Changes (Page 42) HR Pulse - Winter 2008 - Combat Workforce Changes (Page 43) HR Pulse - Winter 2008 - Combat Workforce Changes (Page 44) HR Pulse - Winter 2008 - Combat Workforce Changes (Page 45) HR Pulse - Winter 2008 - Hardwiring Accountability (Page 46) HR Pulse - Winter 2008 - Hardwiring Accountability (Page 47) HR Pulse - Winter 2008 - Hardwiring Accountability (Page 48) HR Pulse - Winter 2008 - Hardwiring Accountability (Page 49) HR Pulse - Winter 2008 - Immigration Frustration (Page 50) HR Pulse - Winter 2008 - Immigration Frustration (Page 51) HR Pulse - Winter 2008 - Immigration Frustration (Page 52) HR Pulse - Winter 2008 - Immigration Frustration (Page 53) HR Pulse - Winter 2008 - HR and Education (Page 54) HR Pulse - Winter 2008 - HR and Education (Page 55) HR Pulse - Winter 2008 - HR and Education (Page 56) HR Pulse - Winter 2008 - HR and Education (Page 57) HR Pulse - Winter 2008 - Making Exit Interviews Count (Page 58) HR Pulse - Winter 2008 - Making Exit Interviews Count (Page 59) HR Pulse - Winter 2008 - Management Styles that Enhance Intrinsic Motivation (Page 60) HR Pulse - Winter 2008 - Management Styles that Enhance Intrinsic Motivation (Page 61) HR Pulse - Winter 2008 - Management Styles that Enhance Intrinsic Motivation (Page 62) HR Pulse - Winter 2008 - Management Styles that Enhance Intrinsic Motivation (Page 63) HR Pulse - Winter 2008 - Backup Care (Page 64) HR Pulse - Winter 2008 - Backup Care (Page 65) HR Pulse - Winter 2008 - Backup Care (Page 66) HR Pulse - Winter 2008 - Backup Care (Page 67) HR Pulse - Winter 2008 - Backup Care (Page 68) HR Pulse - Winter 2008 - Backup Care (Page 69) HR Pulse - Winter 2008 - Fact or Fiction (Page 70) HR Pulse - Winter 2008 - Fact or Fiction (Page 71) HR Pulse - Winter 2008 - 10 Ways to Lose Your Best People (Page 72) HR Pulse - Winter 2008 - 10 Ways to Lose Your Best People (Page 73) HR Pulse - Winter 2008 - 10 Ways to Lose Your Best People (Page 74) HR Pulse - Winter 2008 - 10 Ways to Lose Your Best People (Page 75) HR Pulse - Winter 2008 - Advertisers’ Index (Page 76) HR Pulse - Winter 2008 - Advertisers’ Index (Page 77) HR Pulse - Winter 2008 - Advertisers’ Index (Page 78) HR Pulse - Winter 2008 - Advertisers’ Index (Page Cover3) HR Pulse - Winter 2008 - Advertisers’ Index (Page Cover4)
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