HR Pulse - Winter 2008 - (Page 7)

2008 ASHHRA BOARD OF DIRECTORS PRESIDENT Jeanene Martin, M.Ed., MPH, SPHR Senior Vice President, Human Resources WakeMed Health and Hospitals Raleigh, N.C. VICE PRESIDENT Daniel Zuhlke Vice President, Human Resources Intermountain Healthcare, Inc. Salt Lake City, Utah IMMEDIATE PAST PRESIDENT Molly Seals, SPHR Sr. Vice President, Human Resources and Learning Catholic Health Partners Northeast Division/Humility of Mary Health Partners Youngstown, Ohio TREASURER Jeffery Payne Vice President, Human Resources Lakeland Regional Medical Center Lakeland, Fla. HEALTH CARE FACILITY CEO Laura J. Easton, RN CEO Caldwell Memorial Hospital Lenoir, N.C. AT-LARGE Joseph N. Micucci Director, Human Resources Methodist Hospital Division TJUH Philadelphia, Penn. AT-LARGE Bob Walters, SPHR Corporate Director, HR Operations Health First, Inc. Melbourne, Fla. AT-LARGE Gary Willis Director, Human Resources Shodair Children’s Hospital Helena, Mont. NON-HOSPITAL HEALTH CARE Ted Goad Vice President of Human Resources Pathways Home Health, Hospice, Private Duty & Hospice Foundation Sunnyvale, Calif. NON-HOSPITAL HEALTH CARE James Frain, SPHR, CEBS Vice President, Human Resources South Bend Medical Foundation South Bend, Ind. CHAPTER OFFICER Nicole Morin-Scribner, MBA, SPHR Director, Human Resources St. Mary’s Health System Lewiston, Maine REGIONAL DIRECTOR Lisa Schott, PHR Human Resources Director AAMA, Inc. Houston, Texas NEW-TO-THE-PROFESSION DIRECTOR Amy Schultz, MSHROD, MSW Director Organizational & HR Development HR Strategies & Consulting Henry Ford Health System Detroit, Mich. ASHHRA Staff One North Franklin, 31st Fl. Chicago, IL 60606 Phone: (312) 422-3720 Fax: (312) 422-4577 ashhra@aha.org www.ashhra.org Catherine Sewell Executive Director Stephanie Drake Associate Executive Director Sharon Allen Marketing & Membership Manager Marie-Clare Prisco Communication Manager Jamie Hartley Education Specialist Shirley Armistead Project Specialist Regina Stoker Member & Chapter Services Specialist Ferdinand Libuano Coordinator To submit articles and other editorial content, please contact Marie-Clare Prisco, HR Pulse Managing Editor at (312) 422-3727 or mprisco@aha.org. 7 HR Pulse Winter 2008 HR Pulse is published for: American Society of Healthcare Human Resources Administration One North Franklin, Chicago, IL 60606, (312) 422-3720, E-mail: ashhra@aha.org, Web: www.ashhra.org 2008 ASHHRA COMMITTEE CHAIRS LEARNING & BUSINESS DEVELOPMENT COMMITTEE CHAIR Melissa Frederick Director of Compensation UVA Health System, Human Resources Charlottesville, Va. REGIONAL, CHAPTER & MEMBER SERVICES COMMITTEE CHAIR Lisa Schott, PHR Human Resources Director AAMA, Inc. Houston, Texas ADVOCACY COMMITTEE CHAIR Les Abercrombie System Director, Labor Relations Providence Health & Services – System Office Seattle, Wash. ANNUAL CONFERENCE COMMITTEE CHAIR Gary Pastore HR Director Sun Health Corporation Sun City, Ariz. Published by: Naylor, LLC 5950 Northwest First Place, Gainesville, FL 32607 (800) 369-6220 or (352) 332-1252, Fax: (352) 331-3525, Web: www.naylor.com Publisher: Kathleen Gardner Editor: Colleen Raccioppi Project Manager: Albert Quintero Marketing: Rebecca Wentworth Advertising Director: Pam Blasetti Advertising Sales: Rya Boyce, Stephanie Crumpton, Shirley Lustan, Leron Owens, Debbie Phillips and Beth Sheahan Advertising Art: Carrie Smith Layout and Design: Calvin Harding For ASHHRA committee information, including committee member names and volunteer opportunities, please go to http://www.ashhra.org/ashhra/about/people/committees.html. ASHHRA MISSION ASHHRA leads the way for members to become more effective, valued, and credible leaders in health care human resources administration. As the foremost authority in health care HR, ASHHRA provides timely and critical support through ongoing learning and development, products and resources and opportunities for networking and collaboration. HR Pulse Purpose Statement HR Pulse supports the ASHHRA mission by offering members information, tools and resources that are forward-thinking and relevant to their roles as HR professionals. PUBLISHED NOVEMBER 2008 • AHH-Q0408 • 6868 © 2008 Naylor, LLC. All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of the publisher. http://www.ashhra.org http://www.ashhra.org http://www.ashhra.org http://www.naylor.com http://www.naylor.com http://www.ashhra.org/ashhra/about/people/committees.html

Table of Contents Feed for the Digital Edition of HR Pulse - Winter 2008

HR Pulse - Winter 2008 Contents Pulse Points Executive Director’s Letter President’s Message HR Leader Profile: Karmen Reid Advocacy is for Everyone A Case Study in Raising Voices Diversity Management Measuring What Matters Bullying as Gender Harassment Combat Workforce Changes Hardwiring Accountability Immigration Frustration HR and Education Making Exit Interviews Count Management Styles that Enhance Intrinsic Motivation Backup Care Fact or Fiction 10 Ways to Lose Your Best People Advertisers’ Index

HR Pulse - Winter 2008

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