CMSA Today - Issue 4, 2012 - (Page 8)

Outgoing President’s Letter EMBRACING THE GOLDEN AGE of Case Management T BY MARY BETH NEWMAN, MSN, RN-BC, CMAC, CCP, CCM Keeping pace with the pace of change requires us all to focus on achieving and maintaining wellness in mind, body, and spirit — which in turn helps us maintain our passion for case management and find meaningful rewards from our everyday work. here’s no question that in today’s rapidly evolving world of patient-centered, quality-outcome, value-based health care, case managers have a seemingly never-ending challenge of learning, knowing, and doing more than ever before. Transformational changes in the industry and in our workplaces — changes with care delivery and reimbursement models, with technology and communication, with education and training — require us as case managers to raise our awareness, knowledge, and understanding of this changing landscape of health care in order to be effective advocates for our patients and our profession. This new age in health care has ushered in “the golden age of case management” and has created both opportunities and challenges for case managers. We certainly have vast opportunities to demonstrate the value of case management in promoting systems where quality patient-centered coordinated care is the norm. However, we must be committed to always making sure that case management practice is fully aligned with, and honors the spirit of, our professional standards of practice. KEEPING PACE WITH THE PACE OF CHANGE Keeping pace with the pace of change doesn’t mean allowing case management programs to be shamelessly splintered, fractured, diluted, or “re-engineered” into models that have little or no resemblance to our standards of practice. Keeping pace with the pace of change doesn’t mean choosing cost savings over quality care by outsourcing case management services to offshore vendors. Keeping pace with the pace of change doesn’t mean standing idly by while best-practice models of genuine case management are re-named, rebranded, and re-packaged to meet the sales and marketing needs of an organization — ultimately resulting in role confusion about who case managers are and what they do. Keeping pace with the change of pace DOES mean we actively advocate for models and programs that have a philosophy, framework, and processes consistent with our professional standards of practice. Keeping pace with the change of pace DOES mean that we continue to advocate for case management to be provided by qualified health care professionals who are proud and passionate about the work they do. Keeping pace with the change of pace DOES mean we call case management just that — case management — to promote a cohesive unification of our profession and ensure that case managers are universally recognized as vital members of interprofessional care teams throughout the health care continuum. Every case manager can help make these things happen by taking personal accountability to be familiar with our standards of practice and demonstrate commitment to them in everyday practice. (CMSA’s Standards of Practice for Case Management are publicly available free of charge at www.cmsa.org/SOP.) It’s also important that case managers are motivated to burn brightly and not burn out in the midst of so many changes. Keeping pace with the pace of change requires us all to focus on achieving and maintaining wellness in mind, body, and spirit — which in turn helps us maintain our passion for case management and find meaningful rewards from our everyday work. THE GUIDING LIGHT FOR OUR PROFESSION As the nation’s premier not-for-profit association dedicated to the advancement of the case management profession, CMSA provides the guiding light to help case managers shine brightly as recognized, competent, and vital partners on interprofessional care teams throughout the care continuum. Indeed, CMSA serves as a steadfast beacon of quality and excellence in case management through public policy support and advocacy for the profession; education, tools, and resources for enhancing individual practice; and career pathways, mentorship, and networking for advancing the growth of our profession. The success of CMSA reflects the commitment and passion of its members and the unity of purpose and strength in diversity that our membership provides. Our members are naturally active, Continued on page 11 8 CMSA TODAY ISSUE 4 • 2012 • DIGITAL http://www.cmsa.org/SOP http://www.naylornetwork.com/cms-nxt/

Table of Contents for the Digital Edition of CMSA Today - Issue 4, 2012

CMSA CORPORATE PARTNERS
EMBRACING THE GOLDEN AGE OF CASE MANAGEMENT
INCOMING PRESIDENT’S MESSAGE
CAREER AND KNOWLEDGE PATHWAYS: THE JOURNEY BEGINS
SERVANT LEADERSHIP: INSPIRATIONAL VALUES
WORKFORCE STRATEGY SIMPLIFIED
DIGITAL, MOBILE, GLOBAL: EFFICIENCIES AND HINDRANCES IN THE MODERN CASE MANAGER'S ENVIRONMENT
ASSOCIATION NEWS
VIEW FROM CAPITOL HILL
CASE MANAGEMENT AND THE LAW
ETHICS CASEBOOK
MENTORING MATTERS
INDEX OF ADVERTISERS

CMSA Today - Issue 4, 2012

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