CMSA Today - Issue 1, 2012 - (Page 7)

CMSA President’s Letter HEALTH INFORMATION TECHNOLOGY AND CHANGE: Bring It On! I BY MARY BETH NEWMAN, MSN, RN-BC, CMAC, CCP, CCM The role that advanced technology will play in creating our preferred future in health care is no longer an unknown, and fear of it is no longer an option! ’ve often said (and strongly believe) that it’s an exciting time to be in health care. One of the major reasons is the rapid growth of information technology, which requires a change in our old ways of “thinking and doing” to a new mindset of interprofessional accountability for quality outcomes. Electronic health records (EHRs), telemedicine and telehealth, electronic prescribing, personal health records, social media, mobile health applications – all these are examples of health information technology (HIT) functions that are paving the way for a transformed system of health care delivery and reimbursement driven by quality and value. Ambitious change like this often meets resistance from those who fear change, because they fear the unknown. But the truth is, the role that advanced technology will play in creating our preferred future in health care is no longer an unknown, and fear of it is no longer an option! Marie Curie, the brilliant scientist who pioneered the field of radiology, once said, “Nothing in life is to be feared. It is only to be understood.” So rather than be apprehensive or worried, we need to fully understand and appreciate the technological revolution that is happening in health care, its benefits, and the implications for our professional practice so that we can be most effective in our role as case managers. organize, and distribute patient health information and clinical data across care settings. This promotes more effective communication and care coordination, decreases fragmentation of care, and helps eliminate gaps in care. 2. BETTER PATIENT ENGAGEMENT AND IMPROVED PATIENTCENTERED CARE Case managers know that patient-centered care can be achieved by advocating for patient empowerment and actively involving the patient throughout all phases of communication, collaboration, and coordination. HIT can also play a key role in facilitating patient engagement and patient-centered care. For example, an online personal health record can serve as an effective tool to help patients and families become more active participants in their own self-care and decision-making—the ultimate benchmarks of patient engagement. Patients must have access to their information to take an active role in their care, and EHR technology enables this to happen. 3. BETTER EFFICIENCY AND IMPROVED COST OF CARE By virtue of achieving better care coordination through use of integrated data systems, cost efficiency and effectiveness can be realized as well. Case managers also know that better care coordination during transitions of care leads to more appropriate care. For example, effective Continued on page 25 ISSUE 1 • 2012 • DIGITAL CMSA TODAY HITTING THE TRIFECTA The use of health information technology, particularly EHRs, will help us hit the “trifecta” when it comes to meeting the goals of a transformed health care system: 1. BETTER QUALITY OF CARE AND IMPROVED PATIENT OUTCOMES Without a doubt, the number one goal of implementing HIT initiatives such as EHRs is to improve the quality and safety of health care. For example, EHRs provide a way to integrate, 7

Table of Contents for the Digital Edition of CMSA Today - Issue 1, 2012

Technology U se Transforming the System
President’s Letter
Case Managers and Telehealth – Avoiding Potential Liabilities
Information Technology Takes on “Meaningful Use” for Case Managers
Case Managers – The Biocomputers that Make the Biggest Difference
The Evolving Role of Care Coordination in an Acute Care Environment – An Introduction (Part 1 of 3)

CMSA Today - Issue 1, 2012