Petrogram - Spring 2010 - (Page 16)
Insurance ISSUES Smash-and-Grab Burglars – A Growing Threat ne evening in early November, two “smash-and-grab” burglaries occurred at convenience stores in Albany, Georgia. Two masked men, using a stolen car, knocked down the front doors of the stores, stealing cigarettes and money. Police interrupted the second Bo Orr burglary, but the burglars got away. Both Federated stores had employees quit because they Insurance were afraid. Unfortunately, this scenario is being played out at c-store operations across the country. The incidence of smash-and-grab burglary is on the rise. The thieves are often into drug use, and are only looking for cash or items that can easily be exchanged for cash, like cigarettes. O • Two clerks on duty at night • Night clerks should not be required to perform any duties outside the store Obviously, not all these items pertain to every operation. The purpose of this list is to advise you of the prudence of constantly monitoring a security program and the industry standards for security. You may ﬁnd a professional security consultant useful to analyze the security program and advise you of any appropriate changes. This article is intended to provide general recommendations regarding risk prevention. It is not intended to include all steps or processes necessary to adequately protect you, your business, or your customers. You should always consult your personal attorney and insurance advisors for advice unique to you and your business. ❍ ©2009 Federated Mutual Insurance Company. All rights reserved. Convenience store security tips The following list of procedures and practices can help protect your employees and provide security for your property: • Good lighting (interior and exterior) • Good visibility of the interior of the store from outside • Video cameras • Silent alarm system connected to police station or monitoring company • “Panic button” alarms worn by employees • Written security survey and management enforcement of security policies • Security warning signs posted on the front door that advise of low cash on hand and that clerk cannot open safe • Cash management procedures • An adequate security budget • Police liaison program • Crime prevention inspections by police • Use of a drop safe (preferably a time-delay safe) with limited access by employees • Height tapes on inside of front door • Location of cash register near front door • Location of pay phones – should not be located just outside the front door, as robbers can pretend to be on the phone while watching the inside of the store • “Bandit Barrier” to keep robbers from getting behind register counter 16 | Petrogram | Spring 2010 www.fpma.org
Table of Contents for the Digital Edition of Petrogram - Spring 2010
Petrogram - Spring 2010
A Celebration of the Petrogram’s 50th Anniversary
How to Stage a Great Grand Opening
FPMA Efforts to Improve the Cleanup Program
Out & About the Industry
E-10 and Single-Wall Fiberglass Tanks
Are You Ready for PCI Compliance?
Crind and Bear It
Index of Advertisers/Advertiser.com
Petrogram - Spring 2010
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