Petrogram - Fall 2008 - (Page 29)
C-Store TIDBITS Heath’s Hints – There’s No Magic Involved in Hiring Talent e all agree that recruiting, interviewing, hiring, training and retaining quality, talented employees remains Irv Heath key to our success in today’s fiercely competitive marketplace. Although we see a downturn in the economy and increases in the loss of jobs, successful talent management and hiring still requires our time, well thought out plans and seamless execution. Several studies have shown that more eﬀective employees and management leaders generate 12 percent greater gross margins, 8 percent stronger net operating contributions, 5 percent greater sales, 12 percent more proﬁt and nearly 3 percent less staﬀ turnover. Surely these achievable percentages conﬁrm our need to understand today’s changing potential employees, their expectations, career interests, experiences and the ramiﬁcations of diversity when compared to our changing client base and market conditions. Almost daily, we see changes in both our client base and the persons we inter- W view for positions at every level of our organization. The war for competent talent places pressure on everyone to hire from the most diverse workforce in our history. These groups may include new groups such as seniors (McDonald’s has a very good program, focused on recruiting seniors known for their experience, work ethic and dependability). There are many other new diverse communities and groups that • Leverage – use your human resources staﬀ in the process and for problem resolution. Also, remember background checks today, in many cases, are a must, as many cashiers may There is no magic involved in this process and no substitute for hard work and making good selections. present a challenge and a new wave of talent just waiting to be tapped. When we recruit from these new groups, we reﬂect in our business the make-up of the local markets and customers, and tap into what is not just a good business strategy, but a prerequisite for long-term success. As you expand your recruiting programs and implement your diversity programs, remember to include some of these key components for success: • Awareness – commitment, compliance and training; • Fairness – to all employees and yourself; • Proﬁtability– makes good business sense; and handle, during part of their shift, more money than they will ever manage personally. Also, consider and share employee safety and security plans to demonstrate your concern for their safety. Good luck! There is no magic involved in this process and no substitute for hard work and making good selections. Many Web sites also offer excellent guidance on these matters; try www.shrm.org (Society for Human Resource Management) or www.talentmgt.com. ❍ Irv Heath is president of HCR. Contact Irv at firstname.lastname@example.org. 5001 WEST CYPRESS STREET TAMPA, FL 33607-3803 PHONE: 813-221-9000 FAX: 813-221-9030 TOLL FREE: 877-982-1900 www.gaylordmerlin.com email@example.com POLICASTRO & LEROUX, P.A. Eminent Domain Inverse Condemnation 28050 US Hwy. 19 N., Suite 500 Clearwater, FL 33761 727-712-1137 • 888-371-1600 www.propertyrightsinflorida.com Representing property and business owners throughout Florida. “no private property shall be taken except for a public purpose and with full compensation” P L KIMBEL L. MERLIN EMINENT DOMAIN INVERSE CONDEMNATION PROPERTY RIGHTS 389718_Policastro.indd 1 Petrogram 29 | Fall 2008 | 1:12:42 PM 7/28/08
Table of Contents for the Digital Edition of Petrogram - Fall 2008
Petrogram - Fall 2008
Welcome, New Board Members
Getting the Message Out There
Spotlight on FPMA's 2008 Convention & Trade Show!
Out & About the Industry
Alcohol Beverages & Tobacco Regulation: Questions and Answers
Hedging 101: Part II
What Owners Should Know
The Price-Gouging Statute
Conference of Committees Registration Form
Index of Advertisers
Petrogram - Fall 2008
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