HR Professional - April/May 2008 - (Page 39) H R 101 Assure the interviewee that any information they give you will remain confidential. “There’s a lot of information to be gathered from a face-to-face chat. We allot two hours in an informal setting and interact with the individual,” says O’Connell. “I think there are many ways to build a relationship with someone, even as they’re on their way out. Remember, these people are a walking billboard for your firm for the rest of their lives.” ‘‘ forms very prescriptive with only a very narrow selection of responses— that skews your results right away,” says O’Connell. ’’ 4. Keep questions open-ended Redwood HR interviewers keep their questions relatively broad: “Some organizations make the mistake of making their Keep it positive Many exit interviews focus on deficiencies and gaps to solicit information to help improve retention, but Kirkpatrick feels it’s also important to celebrate a company’s successes. “We always end the interview with some positives: What did you see was Molson’s greatest opportunity for development? What is Molson’s greatest strength?” says Kirkpatrick. “If there are things that Molson does really well, then we want to celebrate those successes and leverage them in the future.” Leaving on a positive note also helps to reaffirm your organization’s relationship 5. Leading Service Sector Lost-Time Injuries Injury # 1 Overexertion, Strains & Sprains Overexertion, strains and sprains and other musculoskeletal disorders (MSDs) including back injuries accounted for more than 7,754 Lost-Time Injuries in the Ontario Service sector in 2006… The total cost to industry was more than $26,504,577. The potential direct cost to your business from a single injury was $3,418. That’s money out of your pocket. We can help. Visit www.ossa.com/safetytips.cfm for a wide range of FREE downloadable safety check sheets for your business and other resources that can help you build prevention and learn how to implement an MSD and Ergonomics health and safety program. Ontario Service Safety Alliance 1-888-478-6772 www.ossa.com w w365719_OntService.indd om w.H RThought L eader. c 1 A p r i l / M a y 1/15/08 39 2 0 0 8 12:23:32 PM http://www.ossa.com http://www.HRThoughtLeader.com
Table of Contents Feed for the Digital Edition of HR Professional - April/May 2008 HR Professional - April/May 2008 Contents Editor's Letter Contributors Leadership Matters By the Numbers On the Web Careers World Watch Accounting Health & Safety Foreign Professionals Management Office Life Legal Compensation Web 2.0 @ Work Talent Management Systems On Message Strategy HR 101 Interview With Colin Mackay Off the Shelf The Last Word HR Professional - April/May 2008 HR Professional - April/May 2008 - HR Professional - April/May 2008 (Page Cover1) HR Professional - April/May 2008 - HR Professional - April/May 2008 (Page Cover2) HR Professional - April/May 2008 - HR Professional - April/May 2008 (Page 3) HR Professional - April/May 2008 - HR Professional - April/May 2008 (Page 4) HR Professional - April/May 2008 - Contents (Page 5) HR Professional - April/May 2008 - Editor's Letter (Page 6) HR Professional - April/May 2008 - Editor's Letter (Page 7) HR Professional - April/May 2008 - Contributors (Page 8) HR Professional - April/May 2008 - Contributors (Page 9) HR Professional - April/May 2008 - Contributors (Page 10) HR Professional - April/May 2008 - Leadership Matters (Page 11) HR Professional - April/May 2008 - Careers (Page 12) HR Professional - April/May 2008 - Health & Safety (Page 13) HR Professional - April/May 2008 - Office Life (Page 14) HR Professional - April/May 2008 - Office Life (Page 15) HR Professional - April/May 2008 - Legal (Page 16) HR Professional - April/May 2008 - Legal (Page 17) HR Professional - April/May 2008 - Compensation (Page 18) HR Professional - April/May 2008 - Compensation (Page 19) HR Professional - April/May 2008 - Web 2.0 @ Work (Page 20) HR Professional - April/May 2008 - Web 2.0 @ Work (Page 21) HR Professional - April/May 2008 - Web 2.0 @ Work (Page 22) HR Professional - April/May 2008 - Web 2.0 @ Work (Page 23) HR Professional - April/May 2008 - Web 2.0 @ Work (Page 24) HR Professional - April/May 2008 - Web 2.0 @ Work (Page 25) HR Professional - April/May 2008 - Web 2.0 @ Work (Page 26) HR Professional - April/May 2008 - Web 2.0 @ Work (Page 27) HR Professional - April/May 2008 - Web 2.0 @ Work (Page 28) HR Professional - April/May 2008 - Talent Management Systems (Page 29) HR Professional - April/May 2008 - Talent Management Systems (Page 30) HR Professional - April/May 2008 - Talent Management Systems (Page 31) HR Professional - April/May 2008 - Talent Management Systems (Page 32) HR Professional - April/May 2008 - On Message (Page 33) HR Professional - April/May 2008 - Strategy (Page 34) HR Professional - April/May 2008 - Strategy (Page 35) HR Professional - April/May 2008 - Strategy (Page 36) HR Professional - April/May 2008 - HR 101 (Page 37) HR Professional - April/May 2008 - HR 101 (Page 38) HR Professional - April/May 2008 - HR 101 (Page 39) HR Professional - April/May 2008 - HR 101 (Page 40) HR Professional - April/May 2008 - HR 101 (Page 41) HR Professional - April/May 2008 - HR 101 (Page 42) HR Professional - April/May 2008 - Interview With Colin Mackay (Page 43) HR Professional - April/May 2008 - Interview With Colin Mackay (Page 44) HR Professional - April/May 2008 - Interview With Colin Mackay (Page 45) HR Professional - April/May 2008 - Interview With Colin Mackay (Page 46) HR Professional - April/May 2008 - Interview With Colin Mackay (Page 47) HR Professional - April/May 2008 - Interview With Colin Mackay (Page 48) HR Professional - April/May 2008 - Off the Shelf (Page 49) HR Professional - April/May 2008 - Off the Shelf (Page 50) HR Professional - April/May 2008 - Off the Shelf (Page 51) HR Professional - April/May 2008 - Off the Shelf (Page 52) HR Professional - April/May 2008 - Off the Shelf (Page 53) HR Professional - April/May 2008 - The Last Word (Page 54) HR Professional - April/May 2008 - The Last Word (Page Cover3) HR Professional - April/May 2008 - The Last Word (Page Cover4) HR Professional - April/May 2008 - The Last Word (Page Desjardins) HR Professional - April/May 2008 - The Last Word (Page Desjardins) HR Professional - April/May 2008 - The Last Word (Page Conference) HR Professional - April/May 2008 - The Last Word (Page Conference)
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