Club Management - May/June 2008 - (Page 6)

club management The Ofﬁ cial Publication of The Club Managers Association of America Contents May/June 2008 Club Managers Association of America 1733 King Street Alexandria, VA 22314 (703) 739-9500 • FAX: (703) 739-0124 Web: www.cmaa.org E-mail: cmaa@cmaa.org CMAA Executive Staff: James B. Singerling, CCM, CEC, Chief Executive Officer Kathi Driggs, Chief Operating Officer For a complete listing of CMAA staff, please go to www.cmaa.org/bios. Executive Committee: Peter Homberg, CCM Linda Carroll, CCM Michael Leemhuis, CCM Allan Lum, CCM James B. Singerling, CCM, CEC Directors: Lawrence J. “Skip” Avery, CCM Richard Bayliss, Jr., CCM Kevin Carroll, CCM Tony D’Errico, CCM Damon DiOrio, CCM Stephen Downes, CCM Joseph C. Fulco, CCM Randy Ruder, CCM Terra Waldron, CCM The Club Managers Association of America advances the profession of club management by fulfilling the educational and related needs of its members. Club Management is published bimonthly by: Departments 11 Accounting & Financial Management SERP: A Solution to Closing the Gap in Retirement Savings for Club Pros and Managers. Use this program to reward valued, long-term staff. 13 17 23 26 Board Governance Club Planning and Governing in the 21st Century. In part four of this series, learn more about the role of strategic planning. Building & Facilities Management Architectural Firm Pulls off Major Three-peat. Oakmont, Southern Hills and TPC Sawgrass welcomed fresh looks in 2007, thanks to Chapman Coyle Chapman. Golf/Sports & Recreation Management Go Cutting Edge with Fitness Equipment. Upscale resorts boost guest satisfaction by offering the latest and greatest. Human & Professional Resources The Art of Success through Guided Empowerment. A successful team culture starts at the top. Hire proper staff, give them the tools to succeed, and watch the membership experience prosper. Naylor, LLC 5950 N.W. First Place Gainesville, FL 32607 (800) 369-6220 • FAX: (352) 331-3525 Web: www.naylor.com Publisher: John Kilchenstein Managing Editor: Jill Andreu Project Manager: Tracy Tompkins Advertising Sales Director: Jeff Bunkin Marketing and Research Associate: Elsbeth Russell Account Representatives: Robert Bartmanovich, Todd Evans, Meaghen Foden, Wayne Jury, Shirley Lustan, Scott Pauquette, Vicki Sherman, Dawn Stokes, Cherie Worley Layout & Design: Dave Reimer Advertising Art: Elaine Connell ©2008 Naylor, LLC. All rights reserved. The contents of this publication may not be reproduced, in whole or in part, without the prior writ ten consent of the publisher. PUBLISHED MAY 2008/MAM-S0308/6878 36 External & Government Influences Judge Rules Modified Golf Carts Must Be Made Available to Disabled. Marriott ruling could impact golf courses across the nation. In Every Issue 9 President’s Message 34 Products and Services Marketplace 38 New Directions 39 Global Outreach Editor’s Note A credit to CMAA World Conference photographer Bruce Matthews was inadvertently omitted from the March/April issue. We thank Bruce for his conference photos and regret the error. 41 Advertiser Index/ Advertisers.com 42 Club Wrap 6 • CLUB MANAGEMENT http://www.cmaa.org http://w.cmaa.org/bios http://www.naylor.com

Table of Contents Feed for the Digital Edition of Club Management - May/June 2008

Club Management - May/June 2008 Contents President’s Message Accounting & Financial Management Board Governance Wine Society Quenches Thirst for Knowledge, Camaraderie Building & Facilities Management Tennis Pro Education Increases Your Bottom Line Cover Story: BMI Golf Management Golf/Sports & Recreation Management Human & Professional Resources Relationship Building in the Internet Era The Ultimate Cellar Raid Products and Services Marketplace External & Government Influences HFTP Insight: HITEC 2008 Features Latest in Club Technology New Directions Global Outreach Advertiser Index/Advertisers.com Club Wrap

Club Management - May/June 2008

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