Club Management - September/October 2007 - (Page 9) Editor’s Note Partnering for Success that advertisers and others question who Naylor is and what we do. That’s understandable and expected. We encourage you to take a look at our Web site (www.naylor. com) to learn more about our history, our values and our dedication to excellence. So what makes the new Club Management different from other industry magazines? As you’ll see from reading through this issue, our focus is not only on educating and entertaining CMAA members, but to include them in our stories. We want feedback from every club sector, too – large and small, public and private, golf and yacht. Whether you’re hosting military members or promoting golf, you’ll need to take inventory, keep up with technology trends and select the best wines for your members, so you all have best practices to share. Club Management also will embrace the objectives of CMAA – to promote and advance friendly relations among persons connected with the management of clubs and other associations of similar character; to encourage the education and advancement of its members; and to assist club officers and members, through their managers, to secure the utmost in efficient and successful operations. In closing, as you all know, a new project brings both trepidation and excitement. As your editor, I realize your expectations, verything we do, we do with exceptional customer service. That’s our vision statement at Naylor, LLC – the company undertaking the responsibility and honor of publishing Club Management in partnership with the Club Managers Association of America. Naylor isn’t in the business of starting a new project and setting mediocre expectations. We’re in the business of image building and have been doing that for nearly 40 years. We thrive on providing communication tools that enhance the association membership experience. We accept this responsibility with an eagerness to learn new industries, network with members and get to the heart of an association and its longrange goals. Since announcing the Naylor/CMAA publishing partnership in June, we’ve found E and the goal is to meet and exceed them. CMAA and its members have been most welcoming and helpful. E-mails and phone calls garner quick responses from warm and generous folks whom I look forward to meeting in person. Any of the club managers I’ve worked with in a few months’ time could adopt the “everything we do, we do with exceptional customer service” vision statement at their club. As for Naylor, that statement defines our business. We look forward to developing Club Management magazine into a true member benefit that you want, need and deserve. ❚❘ Jill Andreu Managing Editor Have a story idea or information you’d like to share with CMAA members? Feedback on the magazine? Please contact me at clubs@naylor.com. SEPTEMBER/OCTOBER 2007 • 9 http://www.naylor.com http://www.naylor.com
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