Municipal Monitor - March/April 2008 - (Page 22) INDEX TO ADVERTISERS ACCOUNTANTS & CONSULTANTS Certified Management Accountants of Ontario 4 . ARCHITECTS/MUNICIPAL PLANNERS TSH Engineers Architects & Planners 19 . BARRISTERS & SOLICITORS Thomson Rogers 4 Willms & Shier 18 . BARRISTERS/LAWYERS Heenan Blaikie, LLP 11 . BUSINESS SERVICES Appraisal Institute of Canada – Ontario 10 . CODE ENFORCEMENT Ontario Building Officials Association 22 . CONSULTING ENGINEERS R.V. Anderson Associates Ltd. 22 Wardrop Engineering, Inc. 7 . CONSULTING SERVICES KMK Consultants Ltd 18 . ENGINEERING CONSULTANTS Giffels (an Ingenium Group Co.) 14 . ENGINEERS Wardrop Engineering, Inc. 7 . ENGINEERS, PLANNERS & SURVEYORS MMM Group Ltd. 22 FINANCIAL, ECONOMICS Watson & Associates Economists Ltd. 18 . INSURANCE SERVICES Plan Direct Insurance 4 . MAILING SOLUTIONS Mailing Innovations 22 . MUNICIPAL PLANNING MacNaughton Hermsen Britten TO 22 . MUNICIPAL SOFTWARE CONSULTANTS Laserfiche 20 . SOFTWARE Teranet, Inc. outside back cover . TRAINING PROGRAMS Smart Serve 20 . TRANSPORTATION CONSULTANTS Wardrop Engineering, Inc. 7 . WATER WASTEWATER TREATMENT Ontario Clean Water Agency 22 . WATER/WASTEWATER TREATMENT SEW-Eurodrive Co. of Canada Ltd. 7 Wardrop Engineering, Inc. 7 CLASSIFIEDS MAILING SOLUTIONS Mailing Innovations 20 - 3397 American Dr. Mississauga, ON L4V 1T8 Phone: (905) 677-4441 Fax: (905) 677-4480 Mailing Innovations, a Canadian company, has been assisting Ontario Municipalities with automation and software designed to streamline the processing of all your business forms and outgoing mail. WATER WASTEWATER TREATMENT Ontario Clean Water Agency 1 Yonge St., Ste. 1700 Toronto, ON M5E 1E5 Phone: (416) 314-5600 Fax: (416) 314-8300 Web: www.ocwa.com An established leader in the operation, maintenance and management of water and wastewater treatment facilities and their associated distribution and collection systems. CBCO COMMUNITIES TRANSPORTATION BUILDINGS INFRASTRUCTURE Planning Services Eastern Canada: 50 McIntosh Dr., Suite 225, Markham, ON L3R 9T3 t: 905.477.7776 | f: 905.477.3309 Planning Services Western Canada: Suite 111-93 Lombard Ave., Winnipeg, MB R3B 3B1 t: 204.943.3178 | f: 204.943.4948 www.mmm.ca Certified Building Code Official “THE STEP ABOVE” INTERNSHIP PROGRAM AVAILABLE Ontario Building Officials Association www.oboa.on.ca 364980_MMMGroup.indd 1 1/24/08 3:20:48 PM Practical and Innovative Solutions 289732_Ontario.indd to Complex Challenges 1 1/28/08 4:07:09 PM MHBC Regional & Urban Planning & Resource Development Kitchener Vaughan London Kingston Barrie (519) 576.3650 (905) 761.5588 (519) 858.2797 (613) 384.7067 (705) 728.0045 MHBC Planning focuses on realistic advice for complex and challenging issues. We have successfully completed a wide range of planning projects: Municipal Plans/Studies Urban and Site Design Aggregate Resource Planning Government Restructuring Landscape Architecture Community Planning Land Development Project Management Communications Expert Evidence www.mhbcplan.com municipal 321999_MacNaughton.indd 1MONITOR 22 • 3/15/07 7:38:05 PM 360511_RVAnderson.indd 1 March/April 2008 PM 1/21/08 8:54:43 http://www.ocwa.com
Table of Contents Feed for the Digital Edition of Municipal Monitor - March/April 2008 Municipal Monitor - March/April 2008 Contents President's Message: Stress and Change Viewpoint: Much Ado About Nothing? Covering the Cost: Tapping into Safe, Sustainable Water and Sewage Services Closed Session Investigations: What Do They Mean for Your Municipality? Subtle Sabotage: Female Bullying Trends in the Workplace Water Under the Bridge Municipal Memos Index to Advertisers Municipal Monitor - March/April 2008 Municipal Monitor - March/April 2008 - Municipal Monitor - March/April 2008 (Page Cover1) Municipal Monitor - March/April 2008 - Municipal Monitor - March/April 2008 (Page Cover2) Municipal Monitor - March/April 2008 - Contents (Page 3) Municipal Monitor - March/April 2008 - Contents (Page 4) Municipal Monitor - March/April 2008 - President's Message: Stress and Change (Page 5) Municipal Monitor - March/April 2008 - Viewpoint: Much Ado About Nothing? (Page 6) Municipal Monitor - March/April 2008 - Viewpoint: Much Ado About Nothing? (Page 7) Municipal Monitor - March/April 2008 - Covering the Cost: Tapping into Safe, Sustainable Water and Sewage Services (Page 8) Municipal Monitor - March/April 2008 - Covering the Cost: Tapping into Safe, Sustainable Water and Sewage Services (Page 9) Municipal Monitor - March/April 2008 - Covering the Cost: Tapping into Safe, Sustainable Water and Sewage Services (Page 10) Municipal Monitor - March/April 2008 - Covering the Cost: Tapping into Safe, Sustainable Water and Sewage Services (Page 11) Municipal Monitor - March/April 2008 - Closed Session Investigations: What Do They Mean for Your Municipality? (Page 12) Municipal Monitor - March/April 2008 - Closed Session Investigations: What Do They Mean for Your Municipality? (Page 13) Municipal Monitor - March/April 2008 - Closed Session Investigations: What Do They Mean for Your Municipality? (Page 14) Municipal Monitor - March/April 2008 - Closed Session Investigations: What Do They Mean for Your Municipality? (Page 15) Municipal Monitor - March/April 2008 - Subtle Sabotage: Female Bullying Trends in the Workplace (Page 16) Municipal Monitor - March/April 2008 - Subtle Sabotage: Female Bullying Trends in the Workplace (Page 17) Municipal Monitor - March/April 2008 - Subtle Sabotage: Female Bullying Trends in the Workplace (Page 18) Municipal Monitor - March/April 2008 - Water Under the Bridge (Page 19) Municipal Monitor - March/April 2008 - Municipal Memos (Page 20) Municipal Monitor - March/April 2008 - Municipal Memos (Page 21) Municipal Monitor - March/April 2008 - Index to Advertisers (Page 22) Municipal Monitor - March/April 2008 - Index to Advertisers (Page Cover3) Municipal Monitor - March/April 2008 - Index to Advertisers (Page Cover4)
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