Asia and Australia & New Zealand Cruising Guide 2017-2019 - 23
Do you have youth programs?
Is there a service charge?
We know kids just want to have fun, and our youth program
is filled with sporting activities, circus school, themed events,
scavenger hunts, pizza parties and tons more. Most ships have
a teen dance club, a video arcade, video games and a cinema.
And that's just on the ship. Plus, we've got plenty of Shore
Excursions that are perfect for the whole family. For all the fun
details, see pages 18-19.
For all ships except Norwegian Sky, a $13.99 USD service
charge will be automatically added, per guest per day (for guests
three years or older), to your shipboard account for the following
staterooms: Studio, Inside, Oceanview, Balcony and Mini-Suite. For
Suites and Haven cabins the service charge will be $16.99 USD per
guest per day (for guests three years or older.) For Norwegian Sky,
a service charge of $18.99 per guest per day will be automatically
added to your shipboard account for the following staterooms:
Studio, Inside, Oceanview, Balcony and Mini-Suite. All Suites on
Norwegian Sky will have a service charge of $21.99 USD per
guest per day automatically added to your shipboard account.
These charges will be shared with those staff members, including
the restaurant staff, stateroom stewards and other behind-the-scenes
staff, who have provided services to enhance your overall cruise
experience. However, certain staff positions (e.g., beverage service,
concierge, butler and youth counselors) do not benefit from this
shared service charge because they provided service to only some
guests, not all. If you have received excellent service from any of
these staff members, we encourage you to acknowledge them with
appropriate gratuities. If you have any concerns about the service
you receive during your cruise, please let our onboard Guest
Services Desk staff know right away, so we can address any issues
in a timely manner. In the unlikely event that we cannot resolve your
issue, you can have the service charge adjusted at your discretion.
Norwegian Cruise Line reserves the right to modify the service
charge costs at its discretion.
We like to think we know a thing or two about romance. After
all, we cruise to some of the most romantic places on earth.
We offer five different Honeymoon, Anniversary and Romance
Packages ranging in price from $139 to $399 per stateroom.
Parents with participating children who are not potty trained
will be issued a beeper and will be alerted when the child
needs to be changed (range is limited to on board ship).
United States Public Health (U.S.P.H.) regulations prohibit
diapers of any kind, including those marketed as "swimmers,"
in the swimming pools or hot tubs.
Is baby sitting offered?
Private babysitting (in or out of stateroom) is not offered on
any of our ships. However, group babysitting is available for
children ages 3-12 for a nominal cost. Group babysitting is
run by trained counselors. Hours of operation vary by ship
Is there a doctor on board?
A physician and nurse are on each ship to provide medical
care and services at customary charges. Commonly used
medications are kept on board and may be prescribed by
the ship's doctor.
What else is available on board?
* Aqua Park
* Bowling alley
* Art auctions
* Internet café
* Sports decks
* Gift shops that feature
fine jewelry, perfumes,
and sundry items
* Adults-only pool
* Players Club
* Climbing wall
* Card room
* Beauty salon and
* Fitness rooms
* Laundry and
* Photographs taken
throughout the cruise
* Photo Studio
What about gratuities?
Unlike most other ships in the cruise industry, there is no required
or recommended tipping on our ships for service that is generally
rendered to all Guests. While you should not feel obligated
to offer a gratuity, all of our staff are encouraged to "go the
extra mile," so they are permitted to accept cash gratuities for
exceptional or outstanding service if you care to offer them.
Also, certain staff positions (e.g., concierge, butler, youth program
staff and beverage service) provide service on an individual basis
to only some guests and do not benefit from the overall service
charge. We encourage those Guests to acknowledge good
service from these staff members with appropriate gratuities.
Additionally, there is an 18% gratuity and spa service charge
added for all spa and salon services. An 18% gratuity and
beverage service charge added for all beverage purchases.
And an 18% gratuity and specialty service charge added to all
specialty restaurant dining and entertainment-based dining.
Where can I keep my valuables?
Features vary by ship.
All staterooms and suites have safes. Please note, however,
that we are not responsible for valuables left in staterooms or
elsewhere on board.
What about smoking, drinking
How can I order Bon Voyage and
Special Occasion Gifts?
* Rapelling wall
We want you to be comfortable on board, so smoking on
stateroom balconies and in public areas throughout our ships is
prohibited. On ships with The Waterfront, smoking is permitted
on the starboard side excluding any food service areas. Active
Casino players may smoke cigarettes in the Casino during
gaming hours. Cigarette smoking is not permitted in any other
indoor venue or location. Also, if you smoke regular or electronic
cigarettes, you can do so in designated areas only. If you prefer
pipes or cigars, you can smoke in the Cigar Bar or designated
smoking lounge. Violations of the smoking policy may result in
cleaning charges being applied to your onboard account. Please
visit ncl.com for the complete smoking policy. If you're 18-20 years
of age and you have the written consent of your parent (parent
must be on board), you can purchase beer or wine for yourself
only when the ship is sailing in international waters (except on
Alaska and Hawai'i cruises where you must be 21 years of age to
consume or purchase alcohol of any kind*). However, passengers
18 years of age or older are permitted to consume alcoholic
beverages without written consent from their parent when sailing
on roundtrip European voyages. If you want to gamble in our
casinos, you must have a valid ID showing you are 18 years or
older. If a Guest under the age of 18 wins in the casino and cannot
provide proof of age, he or she will not be paid the winnings.
Gaming vouchers and table game chips must be redeemed prior
to cruise end. Players are allowed to smoke in the casino during
gaming hours. There is no casino on Pride of America.
* We encourage the responsible use of alcohol and accordingly reserve
the right to revoke the drinking privileges of any Guest who violates
Norwegian's Guest Code of Conduct or who is deemed a danger to
himself or herself or others by vessel management. Continued abuse of
alcohol while sailing and/or violation of Norwegian's Guest Code of
Conduct may result in immediate disembarkation.
** U.S. citizens and residents are not allowed to bring more than
200 cigarettes into the U.S. if the cigarettes are produced in the
U.S., whether made for export or not.
You can choose from a variety of wonderful gifts including:
* Fresh flowers
* Fine wines
* Gourmet foods
* Birthday or anniversary cakes
* Onboard credit certificates
Just contact us at least three weeks prior to sailing at
1.800.327.7030 or go to ncl.com and we will be sure to deliver
your selection on time.
WEDDING & ROMANCE PACKAGES
Let us help design that special day. It's got to be special. And
romantic. And easy. So come away with us to the beaches of
Hawai`i or The Caribbean. How about a gondola ride in Venice
or a dogsled ride in Alaska? We've got the perfect Wedding
and Romance Packages, so all you have to do is grab the one
you love and sail away.
Say "I do" atop a glacier, next to a waterfall or in the privacy
of our pretty chapel on board. And the details? We'll take
care of everything so you can enjoy your day.
Our Wedding Package Highlights:
* Your personal wedding coordinator
* Ceremony with officiant
* Marriage certificate
* Champagne and cake
Our Romance Package Highlights:
* Sparkling wine and strawberries in your stateroom
* 25-minute half-body Swedish massage for two
* Breakfast in bed
* Keepsake portrait
* Romantic dinner for two in a specialty restaurant
* Afternoon tea service delivered to your room
Simply contact us at 1.800.327.7030 for more information.
What about Shore Excursions?
With hundreds of thrilling, educational and unforgettable
Shore Excursions available around the world, we can pretty
much guarantee we've got what you're looking for. Just visit
www.ncl.com/excursions or call 1.866.625.1167 to book your
adventures anytime up to two days prior to sailing. And once
you're on board, you can purchase your adventures at the
Shore Excursion Desk. However, space is limited so booking
online will assure you get the best choices.
Do I need an Electrical Converter?
The electrical current on board is 110 volts AC. However,
some high-voltage hair dryers, electric rollers and electric
razors may require a converter.
What if I need to stay in touch while
If you bring your GSM or CDMA cell phone (with the standard
U.S. 1900 MHz), you're all set. This also means you can use
our WiFi capabilities on your personal computer in most areas
throughout the ship. For those who prefer, our Internet Café offers
computers for rent by the hour. Our Guests are provided with a
personal email address printed on their cruise ticket. Telephone
and fax service are available at applicable ship-to-shore rates.
What are the customs allowances?
It gets a little detailed, but the general idea is this: U.S.
residents must declare all articles acquired abroad and in
their possession when they return to the U.S. This includes
items purchased in "duty-free" shops. The duty-free
exemption allowed for purchases or gifts for returning U.S.
residents varies. The standard exemption for U.S. residents
who have been abroad more than 48 hours is $800 USD,
which may include one liter of alcohol or 1.5 liters total
(two 750 ml bottles) if you are at least 21, 100 cigars and
200 cigarettes**. Residents returning to the U.S. from the
U.S. Virgin Islands may bring $1,600 USD worth of goods
duty-free. The duty-free exemption for U.S. residents doesn't
need to include items that are mailed back to the U.S.; those
will be assessed for duty when they arrive. Non-U.S. residents
should check with their local authorities for customs allowance
information. For more specific customs information, be sure
to attend the briefing by the Cruise Director before your ship
reaches home port. (Check the daily onboard newsletter
for time and place.) You can also obtain information before
you sail by contacting the nearest U.S. Customs office or by
visiting the U.S. Customs website at customs.gov.
Guests sailing on our U.S.-flagged vessel Pride of America
Note: If you purchase alcohol while on board or ashore, we
will store it in a secure area and deliver it to your stateroom at
the conclusion of your cruise.
Are visitors allowed on board?
Due to security reasons, unfortunately, no.
What if I still have some questions?
We are happy to help you with any questions you may still
have. Simply contact us:
Call NCL at 1.800.327.7030
For Hawai`i cruises, call 1.888.NCL.HAWAII (625.4292)
or call your travel professional.
Visit our website: ncl.com
For The Haven information visit: thehaven.ncl.com
For more information, see Terms & Conditions on pages
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