NCL Fleet Brochure 2013-2015 - (Page 122)

122 FreQueNtly asked QuestioNs where do i start? There are a few ways to go. Check us out at ncl.com for everything you need to know about us. If you’re ready to book a cruise, just call our friendly Cruise Consultants or contact your travel professional. We can also assist you with our special air accommodations, hotels, transfers and more. what should i pack? Freestyle Cruising is not too dressy, not too casual. In fact, you’ll find that there are really only two types of attire you’ll need. Our newest event, Norwegian’s Night Out, is the perfect opportunity to head to the spa for pampering and then get dressed up for an evening of cocktails, fine dining and great entertainment. It’s your chance to get your portrait taken with your family, that special someone, or even the Captain. You may also want to pack all-white for our iconic White Hot Party. Check your Freestyle Daily on board for more details. The atmosphere in the mid-ship dining room, the buffet and most of our specialty restaurants is contemporary, so cruise casual attire is perfect. For women, this includes summer and casual dresses, skirts, regular or capri pants, dress shorts, jeans and tops. Khakis, jeans, dress shorts and casual shirts are fine for men. Swimwear is acceptable only at the buffet and outdoor grills, and a shirt or a cover-up and footwear are required. If you choose the more sophisticated atmosphere of the aft main dining room or le Bistro, we ask that men wear jeans or slacks with a collared shirt and closed-toe shoes. For women, it’s slacks or jeans, dresses, skirts and tops. The exception is on embarkation day when all dining venues are cruise casual. Traditional Bermuda shorts, along with long socks, loafers and a blazer, are all acceptable during a Bermuda cruise. We want you to be comfortable, but tank tops for men, flip-flops, baseball caps, visors and jeans that are overly faded, with holes or tears and worn below the hips, are not permitted in any of our main dining rooms or specialty restaurants. Kids 12 and under are welcome to wear nice shorts in all dining venues. how many suitcases can i bring? Each guest is allowed up to two pieces of personal luggage on board, with each piece weighing a maximum of 50 pounds. However, if you are traveling by air, ask the airline if it has different restrictions. Airlines and Norwegian Cruise line have limited liability for loss, so be sure all baggage and personal belongings are properly insured. Suitcases should be tagged. You should hand-carry medication, jewelry or other valuables, identification, cruise documents and all other important documents. what kind of travel documents, visas or passports do i need? It’s important that you provide us with your key personal information (passport numbers, etc.) in advance. Visit www.ncl.com/mycruises and fill out the online check-in form. Be sure to check with your travel professional or the appropriate authorities before your trip to determine requirements for inoculations, passports, visas and other mandatory documentation. Cruise refunds may not be issued if you are denied boarding due to lack of proper documents. The u.S. Department of Homeland Security has announced an update to passport requirements for u.S. citizens traveling by sea effective June 1, 2009. Since June 1, 2009, the u.S. Government requires the following proof of citizenship for our guests: For sailings that DePart from and return to the same u.s. port: Guests only need proof of citizenship and a government-issued photo ID (a valid driver’s license with a photo). Proof of Citizenship examples include an original or state-certified copy of a birth certificate, a valid passport, a u.S. passport card, enhanced driver’s license, certificate of naturalization, certificate of citizenship, or a report of birth abroad. For open-jaw sailings only (cruises that DePart from one u.s. port and return to a different u.s. port such as repositioning cruises): Guests are required to carry a valid passport, u.S. passport card or enhanced driver’s license, as well as have in their possession all relative visas that pertain to their travel itinerary. Permanent residents of the u.S. are required to carry their valid ARC cards for boarding AND passport from their country of citizenship, if available. For sailings that DePart from canada and return to a u.s. Port (and vise versa): A valid u.S. passport is required. For sailings within europe or south america: A valid u.S. passport is required. round-trip hawai‘i sailings: Only a government-issued photo I.D. such as a driver’s license with photo or a passport is required for inter-island Hawai‘i sailings. important: norwegian strongly recommends that all guests travel with a valid passport. If a guest either misses the ship at its scheduled u.S. departure port and needs to travel outside the u.S. to meet the ship, or unexpectedly needs to depart the ship from a foreign port prior to the end of the cruise, a passport would be required to leave or re-enter the u.S. by air. note: Baptismal paper and hospital certificates of birth are not acceptable. a voter registration card or social security card are not considered to be proof of citizenship. For u.s. naturalized citizens, in the absence of a passport, original naturalization documents plus a valid picture iD issued by a federal, state or local government agency is required. cruise documentation All eDocs will be available up to 60 days prior to departure, provided full payment has been received. You or your travel professional will be notified via email when your eDocs are ready to be printed. Please reconfirm your flight details with the airline at least 72 hours prior to departure as flight schedules are subject to change after airline tickets are issued. You will be provided with baggage tags for your ship that you will need to fill out completely and affix to every piece of luggage, including carry-ons. do children pay full fare? Kids under two cruise at a substantially reduced fare, and certain itineraries offer specials on 3rd and 4th guests in the same stateroom. Infants under six months of age are not eligible for travel on our ships. For sailings that have three or more consecutive days at sea, infants must be at least 12 months old at time of sailing. ncl.com | call your travel professional or 1.888.Ncl.cruise what about people with special needs? what does my cruise fare include? We welcome guests with special needs. Just a few quick notes: Accommodations; transportation to some of the most beautiful places on earth via cruise ship; dedicated Kids & Teens (ages 3-17) programming and spaces during at-sea days until 10:30 pm and from departure until 10:30 pm during port days; meals in the complimentary dining venues (i.e., up to three Main Dining Rooms on every ship, a buffet and 24-hour dining venues on select ships.); Room Service from 5 am to midnight (small service fee applies between midnight and 5 am); Outdoor Buffet (on select ships); Pool Bar and Grill (on select ships); Coffee Bar (regular coffee and pastries included; specialty coffees at nominal extra charge); iced tea, some juices in the buffet (for breakfast), regular coffee, tea and ice water; all entertainment on board unless it’s part of a dining entertainment production (with the exception of legends unplugged on Norwegian Epic); art auctions; poolside activities; access to Fitness facilities; select onboard presentations; Sports Court activities; use of outdoor pools and hot tubs; in-stateroom TV programming (except for on-demand movies); phone calls onboard the ship (stateroom to stateroom); use of private Studio lounge if staying in a Studio on Norwegian Epic or Norwegian Breakaway, Norwegian Getaway and Pride of America. Suite guests receive additional amenities based on the category of accommodation. • let our Access Desk know of any special needs at least eight weeks prior to cruising. • All of our ships have designated staterooms to accommodate wheelchairs and guests with hearing impairments. These staterooms are subject to availability. • Service animals are permitted on all our ships. • Many staterooms have refrigerators to store medications that must be kept cold. • If you require any medical equipment, such as wheelchairs or oxygen therapy (liquid oxygen is not allowed on board), please provide your own as we do not have medical equipment available on board. Alert our Access Desk in advance so your equipment can be cleared before departure. • Though we do have wheelchairs on board for emergency or isolated incidents, guests who require full-time use of a wheelchair must provide their own, and they must be the small, collapsible type, able to navigate over a 5”-6” riser in regular stateroom bathrooms and through bathroom doors that are 20”-22” wide. Motorized wheelchairs and scooters are welcome as well; however, they must be powered by gel-cell batteries. Due to safety regulations, we will not accept any wet-cell or acid-battery-powered wheelchairs on board the ships. The wheelchair battery charger must be adaptable to 110 volts. • Due to unpredictable circumstances associated with a ship at sea, we must reserve the right to refuse or revoke passage to anyone who, based upon objective standards, is in a physical or mental condition that jeopardizes the safe operation of the vessel, who poses a direct threat to the health or safety of others, or who may require care beyond that which we can provide. • For questions about eligibility, please contact our Access Desk at 1.800.327.7030. what if i’m pregnant? Rest assured we will make every effort to accommodate you. However, to ensure your medical safety, we require that you will not have entered your 24th week of pregnancy at the time the cruise ends. Please provide our Access Desk with a medical certificate establishing your due date and fitness to travel prior to your cruise. Please be aware that we will not be responsible or liable for any complications of pregnancy that arise or occur during the cruise. If you have any further questions, please contact our Access Desk at 1.800.327.7030. what if i have to cancel my cruise? No worries. We have a “Cancel for Any Reason” coverage option available when you purchase our Travel Protection Insurance. There are tons of options and coverages available in a range of prices. There are specific details on page 121, or just visit our website at ncl.com. what’s not included in my cruise fare? Service charges/gratuities; meals in specialty restaurants; alcoholic beverages; sodas and some other non-alcoholic beverages; pizza delivery; spa and salon services; exercise classes; casino; dining entertainment; transfers (unless pre-purchased with air/sea packages); hotel stays pre-/post-cruise (unless pre-purchased); Shore Excursions; photography; Internet access; group babysitting services; Specialty Onboard Seminars; art purchases; gift shop purchases; video arcade; phone calls off the ship; satellite connection for cellular phones; laundry services; use of the Medical Center; government taxes and fees. how do i pay for onboard expenses? For your convenience, all shipboard expenses are charged to our special Onboard Credit program. Sign up when you check in, establishing your method of payment with Visa®, masterCard®, American Express®, Discover®, JCB Card, Diner’s Club®, traveler’s checks or cash. If you choose to settle your account with cash, a deposit will be required in advance. You may also use your debit card; however, please be advised that we obtain pre-authorization, and some banks hold these funds for up to 30 days. what about currency? Traveler’s checks, debit cards and most major credit cards are accepted in most of the ports we visit. Be sure to bring proper ID and carry a small amount of local currency if possible when visiting foreign ports. http://www.ncl.com http://www.ncl.com/mycruises http://www.ncl.com http://www.ncl.com

Table of Contents for the Digital Edition of NCL Fleet Brochure 2013-2015

NCL Fleet Brochure 2013-2015
Contents
Onboard & Onshore Experiences, Dining, Families, Accommodations
Norwegian Breakaway and Norwegian Getaway
Norwegians Tell Better Stories
Alaska Cruises and Cruisetours
Bahamas & Florida
Bermuda
Canada & New England
The Caribbean
Europe Cruises and Cruisetours
Hawai`i
Mexican Riviera
Distinctive Voyages
Accommodations & Deck Plans
Freestyle Connection & Travel Protection
Frequently Asked Questions
Terms & Conditions
2013-2015 Cruise Calendar

NCL Fleet Brochure 2013-2015