2011-2013 2nd Edition NCL Fleet Brochure - (Page 124)
TerMs & CoNDITIoNs
The transportation of Guests and baggage is governed by the terms and conditions of the Guest Ticket Contract contained in the Guest Cruise Ticket. Your acceptance of the Guest Ticket Contract and acceptance of passage on the vessel constitute acceptance of the terms, conditions and information contained in this brochure and the Guest Ticket Contract. The Guest Ticket Contract contains information that affects your legal rights, and we recommend you read the terms carefully. In the event of conflict between the Terms and Conditions contained in the Guest Ticket Contract and 1) these Terms and Conditions; 2) the terms of any Norwegian Cruise Line advertisement or offer; or 3) the oral or written representations of any Norwegian representative, the Terms and Conditions contained in the Guest Ticket Contract shall control.
A Guest under 21 years of age is considered a minor who must be accompanied in the same or connecting stateroom by a Guest 21 years or older who expressly agrees to be responsible for the under-21 Guest throughout the cruise. This includes, but is not limited to, preventing the purchase or consumption of alcohol contrary to the Norwegian alcohol policy, and preventing the violation of any ship rules. If the accompanying adult is not the minor’s parent or legal guardian, a Parent/Guardian Consent and Release Form that authorizes the minor’s travel and further authorizes medical treatment in case of an emergency must be faxed to the Access Desk at 305.436.4147 no later than one week prior to sailing. If the minor will be sailing to Canada, the minor’s parent(s) must also provide a notarized letter authorizing the minor’s travel. All forms must also be presented at the pier prior to boarding. Failure to produce this letter at embarkation may result in boarding being denied with no refund provided. Note: Two people under the age of 21 may travel together in the same stateroom without someone over the age of 21 in the same stateroom if they purchased the cruise under the family plan and have at least one person who is 21 years or older in the adjoining stateroom. The age limitation will be waived for married couples under the age of 21 provided proper proof of marriage (an original or certified copy of the marriage certificate) is presented to a Norwegian representative at the pier.
• Reservations that are not paid in full by the final payment due date are subject to cancellation, and in the event a reservation is cancelled, a cancellation fee will apply. • No refunds will be given on any cruise for no-shows. • No refunds will be made in the event of interruption or cancellation by any Guest after the cruise begins. • No refunds will be given for any missed days of a Land Package. • Cancellation fees for air, land and other add-on charges will apply even if the reservation is not cancelled in full. • Gateway changes, flight date changes and name substitutions are considered cancellations, and air cancellation fees will apply. Additionally, spelling corrections may be considered cancellations. • Name substitutions and departure date changes for cruise, land and other add-ons are considered cancellations and are subject to cancellation fees. • When you purchase our Travel Protection Plan and you cancel your cruise or cruise tour for a covered reason, you are protected. If you cancel for any noninsured reason, Norwegian will give you 75% (90% with Travel Protection Platinum) of the normally nonrefundable cancellation charge in future cruise credits. Requests for refunds must be in writing to Norwegian. Refund processing time is about three to four weeks. Air tickets issued by our Air/Sea Department for Guests on our Air/Sea Programs are refundable only to Norwegian. Group Guest policies may differ. Payment and cancellation charges may differ by promotion.
baGGaGe Loss or DaMaGe
Baggage lost or damaged when boarding or disembarking the ship must be reported, and an Irregularity Report must be filed with the Reception Desk or Norwegian personnel prior to ship’s departure from port or prior to leaving the local customs area. Norwegian will not be responsible for any loss or damage which is not so reported. Any liability for loss or damage to personal baggage shall be limited to $100 per Guest or otherwise in accordance with the Guest Ticket Contract provisions. Guests’ baggage and property are transported, stored and handled at owners’ risk at all times. Norwegian strongly urges you to insure all baggage and personal effects prior to leaving your residence.
PayMeNT aND CaNCeLLaTIoN PoLICy
All Guests, including third-through-eighth-berth Guests, must pay the deposit set forth in Chart A on this page for the applicable cruise at the time of booking and must pay the final payment within the time prescribed in the chart for the applicable cruise. Group Guest policies may differ. An additional deposit may be required for holiday sailings. There is a $25 service fee per ticket for copies of airline tickets after Guests have sailed. Any of the foregoing requests should be directed to the Norwegian Documentation Department with a check made payable to Norwegian Cruise Line for the appropriate amount (allow two weeks for processing). If you request the documents be sent overnight, there is a fee. We cannot accept travel agent account numbers. Payment and cancellation charges may differ by promotion.
GuaraNTee aND raTe
Once we have received your deposit or full payment, the cruise rate is secure except in the event of substantial increases in operating costs, tariffs or taxes prior to the sailing date. In such cases, we reserve the right to add a surcharge. Such surcharge may include a security surcharge or a similar incidental surcharge. If you select an Air/Sea package, additional governmental taxes and customs fees may apply. All assessed government or quasi-government fees and taxes, including port fees, are subject to change without notice at any time, and we reserve the right to add a surcharge for these fees and taxes whether you have confirmed a booking under deposit or have made final payment. All rates and information in this brochure were in effect at time of printing and are subject to change. We reserve the right not to honor any published prices that we determine were erroneous due to printing, electronic or clerical error.
b: CaNCeLLaTIoN PoLICy
days prior to departure date cruise cancellation Fee Air cancellation Fee land cancellation Fee *Add-on cancellation Fee
CruIse Days: 1-5 Days 75-61 (holiday only) 60-45 45-30 29-15 14 days or less Deposit Deposit 50%* 75%* 100% $0 $100 50% 75% 100% $0 $0 50% 75% 100% $0 $0 50% 75% 100%
CruIse Days: 6 Days or More 90-76 (holiday only) 75-56 Deposit Deposit 50%* 75%* 100% $0 $100 50% 75% 100% $0 $0 50% 75% 100% $0 $0 50% 75% 100%
CaNCeLLaTIoN fees oN CruIse fares, aIr aDD-oNs, LaND PaCKaGes
a: DePosIT INforMaTIoN
cabin deposit (per person) CruIse Days: 1-2 Days $50 CruIse Days: 3-5 Days $100 CruIse Days: 6-9 Days $250 75 days 90 days 60 days 75 days 60 days 75 days Final payment (prior to sailing) Final payment holiday sailings (prior to sailing)
55-30 29-15 14 days or less
In the event of strikes, lockouts, stoppages of labor, riots, weather conditions, mechanical difficulties, or for any other reason whatsoever, Norwegian has the right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice. Norwegian shall not be responsible for failure to adhere to published arrival and departure times for any of its ports of call. Norwegian may, but is not obliged to, substitute another vessel for any sailing and cannot be liable for any loss to Guests by reason of such cancellation, advancement, postponement or substitution. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event Norwegian shall refund all passage monies paid by the Guest.
GarDeN vILLas, CourTyarD vILLas aND sPeCIaLTy suITes** CruIse Days: 5 Days or Less > 120 days prior to sailing 119-90 days 89-56 days $0 25% of cruise fare* 50% of cruise fare* 100% $0 25% 50% 100% $0 25% 50% 100% $0 25% 50% 100%
CruIse Days: 10 Days or More $400 75 days 90 days
CourTyarD vILLas aND sPeCIaLTy suITes* CruIse Days: 1-5 Days $250 (per person 1st and 2nd) $250 (per person 3rd to 8th) $500 (singles) CruIse Days: 6+ Days $750 (per person 1st and 2nd) $250 (per person 3rd to 8th) $1,500 (singles) 90 days 90 days 90 days 90 days
55 days or less
CruIse Days: 6 or More Days > 120 days prior to sailing 119-90 days 89-56 days 55 days or less $0 25% of cruise fare* 50% of cruise fare* 100% $0 25% 50% 100% $0 25% 50% 100% $0 25% 50% 100%
• A physician and a nurse “medical personnel” are on board for each sailing and are generally available for Guest consultation during specified hours and 24 hours a day for medical emergencies while the ship is at sea. Shipboard infirmaries are equipped to provide only basic medical care and do not offer care for conditions requiring long-term care or specialized expertise or equipment. As NCL is not in the business of providing medical care, medical personnel and the services they provide are for the convenience of our Guests only, and such personnel work directly for the Guest and charge for their services. The Guest acknowledges that the ship may travel to destinations where medical care or evacuation is delayed or unavailable. • Medical personnel on board Carrier’s vessels shall not be considered as servants or agents of Carrier. Guest acknowledges and agrees that Carrier cannot intervene, supervise or direct the medical decisions and/or care provided by onboard medical personnel and that Carrier shall not be liable in any respect whatsoever for the medical care, treatment or diagnosis of Guest by medical personnel on board or ashore, nor for any other act or omission related to, occurring during, or arising from the medical treatment, consultation or services provided to or for Guest. Guests are responsible for all fees and costs associated with medical services provided by onboard medical personnel or incurred for any emergency medical evacuation or deviation.
*Or deposit, whichever is higher. **Categories S1, S2, S3, S4, S5, S6 and S9
refusaL of PassaGe
Norwegian reserves the right to decline to accept or retain any person as a Guest on the cruise at any time. Each Guest— or, if a minor, his/her parent or guardian—shall be liable to and reimburse Norwegian for all damage to the ship and its furnishings, equipment and property caused by any willful or negligent act or omission on the part of the Guest. The ship’s captain may refuse transportation to any Guest or may require any Guest to disembark who, in the sole discretion of the ship’s captain, is believed to be dangerous to himself or herself, or others, or disturbs Norwegian’s other Guests or crew. Such Guest may be left at any port or place at which the ship calls without any liability to Norwegian. Norwegian shall not be required to refund any portion of the fare paid by any Guest who must leave the ship prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the ship for any other reason, nor shall it be responsible for lodging, medical-care expenses, meals, return transportation or other expenses incurred by the Guest.
GarDeN vILLas CaTeGory s1 CruIse Days: 1-5 Days $750 (per person 1st and 2nd) $250 (per person 3rd to 8th) $1,500 (singles) 90 days 90 days
CruIse Days: 6 or More Days $2,500 (per person 1st and 2nd) $250 (per person 3rd to 8th) $5,000 (singles) 90 days 90 days
*Categories S1, S2, S3, S4, S5, S6 and S9
aND oTHer aDD-oN CHarGes
Cancellation fees for cruise, air, land and other charges will follow the schedule below and apply to all Guests on the reservation. Cancellations must be telephoned to our Reservations Department. Depending on when the cruise is cancelled, cancellation charges will be assessed as indicated on Chart B on this page.
Table of Contents for the Digital Edition of 2011-2013 2nd Edition NCL Fleet Brochure
2011-2013 2nd Edition NCL Fleet Brochure
Table of Contents
Welcome to Freestyle Cruising
Accommodations, Dining & Entertainment
Family Cruising & Kids' & Teens' Programs
The Value of Norwegian Cruise Line
Bahamas & Florida
Canada & New England
Eastern Caribbean: 7-, 9- & 10-Day Cruises from Miami, Port Canaveral and New York
Southern Caribbean: 10-, 11-, 12- & 14-Day Cruises from Miami, Port Canaveral, Tampa and New York
Western Caribbean: 7-Day Cruises from Miami, New Orleans, Tampa and Port Canaveral
Mediterranean and More: 4-, 7-, 9- & 12-Day Cruises from Barcelona
Mediterranean and More: 6-, 7-, 8- & 12-Day Cruises from Venice
Mediterranean, The Baltic: 10- & 11-Day Cruises from Rome
Mediterranean, The Baltic: 9- & 14-Day Cruises from Copenhagen
Transatlantic: 11-, 13-, 14- & 15-Day Cruises from Miami, Barcelona, Port Canaveral, Copenhagen and New Orleans
Meet Our Fleet
The Haven by NorwegianTM—A World of Luxury at Sea
Accommodations and Categories
Norwegian Gem, Norwegian Pearl, Norwegian Jade and Norwegian Jewel
Norwegian Dawn and Norwegian Star
Pride of America
Norwegian Sun and Norwegian Sky
Freestyle Connection - Air/Sea Program & Premium Air
Hotel & Land Packages
Wedding, Romance & Bon Voyage Packages
You have questions. We have answers
Terms & Conditions
2011-2013 Cruise Calendar
2011-2013 2nd Edition NCL Fleet Brochure