Worldwide Cruising Guide - November 2016 - April 2018 - UK - 111

FREQUENTLY ASKED QUESTIONS 111 20. Please note that this does not relate to child pricing in our brochures, where the age is 2-11 years old. Company policy states that guests under 21 years of age must be accompanied in the same, connecting, or side by side stateroom by a guest who is 21 years of age or older at the time of embarkation (staterooms opposite of each other are not applicable under this policy). For guests under the age of 18 travelling with an accompanying adult, who is not the minor's parent or legal guardian, a Parent/Guardian Release Form* that authorises the minor's travel and further authorises medical treatment in case of an emergency must be given to a Norwegian Cruise Line representative at the pier during check-in. Failure to present the completed form at embarkation may result in boarding being denied, with no refund provided. *For a Parent/Guardian Consent Release Form, visit http://www.ncl.co.uk/downloads/parental-consent-form.pdf. Alternatively, please contact our Guest Services Department on 0333 241 2655. On cruises that include a Canadian port, guests under 18 travelling with a single parent have to provide a letter of approval (preferably notarised) from the parent not travelling. Note: Two people under the age of 21 may travel together in the same stateroom if they are a married couple and provide proof of marriage to a Norwegian Cruise Line representative at the pier before embarkation. Children under 16 years of age are not allowed to enter the fitness centre. The minimum age for use of the Casino and the Thermal Spa (sauna, steam room, hot tubs) is 18. Some bars and lounges on board Norwegian Epic and Breakaway (Plus)-Class ships, for example Spice H2O, are adult only (18 and over). We do not have lifeguards on duty; all children under 12 must have adult supervision. For safety reasons children must not be left unattended on board when going ashore. WHAT ABOUT PEOPLE GUESTS WITH SPECIAL NEEDS? We welcome guests with special needs. Guests who have mobility impairments should travel with someone who will take responsibility for any assistance needed during the cruise and in the event of an emergency. We have a number of staterooms per ship that are wheelchair accessible with grab rails in the bathrooms, lower sinks and toilets, shower seats, raised beds, adjustable hanging rods in wardrobes, tilting mirrors and extra wide doors for easy access. If you do use a wheelchair, you must bring your own and it must be collapsible#. If you do not wish to bring your own wheelchair on board, please contact our U.S.-based supplier Special Needs at Sea on 001 954 585 0575 to arrange delivery of one to the ship. All wheelchairs and scooters must be stored in your stateroom; they cannot be left in the hallway or any other public area. All guests who require medical equipment to be brought on board must advise Norwegian Cruise Line before sailing. Failure to do so may result in equipment not being cleared before departure. To ensure the safety of our guests and crew, wheelchairs may not be used to transfer from the ship to a tender. Guests in wheelchairs may consequently not be able to participate in certain activities or shore excursions in tender ports. # Please note Norwegian Cruise Line only accepts certain kinds of wheelchairs on board due to ship safety, for more details please check http://www.ncl.co.uk/guests-with-special-requirements. For hearing-impaired guests, we have staterooms with vibrating alarm clocks and a flashing light system alerting guests to fire alarms. For the vision-impaired, we allow registered guide dogs on all Norwegian Cruise Line ships (airline and international quarantine restrictions may apply and should be checked before booking your cruise). Guests who need oxygen or require oxygen therapy are welcome on all Norwegian Cruise Line ships; however, you must supply your own oxygen. U.S.-based Special Needs at Sea is the only company allowed to deliver and supply oxygen to Norwegian Cruise Line ships. Let us know at the time of booking that you'll be bringing oxygen on board, then contact Special Needs at Sea at 001 954 585 0575 to arrange delivery to the ship. Any physical challenge or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line at the time of booking. For certain conditions we ask for medical declaration and liability forms. Due to unpredictable circumstances at sea, Norwegian Cruise Line must reserve the right to refuse or revoke passage to anyone who, based upon objective standards, is in a physical or mental condition that jeopardises the safe operation of the vessel, who poses a direct threat to the health or safety of others or who may require care beyond that which Norwegian Cruise Line can provide. For guests with diabetes, refrigerators suitable for storing insulin are available in all staterooms except Studios (category T1). If you are on a low calorie diet, breakfast, lunch and dinner menus feature low calorie, haute cuisine dishes. Sugar-free and fat-free desserts are also available. Gluten-free, lactose-free, sodium-free, Kosher and dairy-free diets can also be catered for and must be requested at least two months before your cruise. For further information see www.ncl.co.uk. WHAT IF I'M PREGNANT? Norwegian Cruise Line will make every effort to accommodate you. However, to ensure your medical safety you must complete all travel before the 24th week of pregnancy. A medical certificate establishing your due date and fitness to travel is required prior to the cruise. Please be aware that Norwegian Cruise Line will not be liable if you are denied boarding at the port nor will we be responsible or liable for any complications of pregnancy that occur during the cruise. WHICH VACCINATIONS MIGHT BE NECESSARY? As recommended immunisations and other health precautions often change, we suggest that you contact your GP or your travel clinic in time before departure. WHAT IS ONLINE CHECK-IN? In order to comply with government regulations covering departure manifests, be sure to register online through our website (www.ncl. co.uk) after you have paid in full and before you leave on your Norwegian Cruise Line holiday. We strongly recommend that guests complete their Online Check-In at least four days before sailing, as otherwise they may be http://www.ncl.co.uk http://www.ncl.co.uk/downloads/parental-consent-form.pdf http://www.ncl.co.uk/guests-with-special-requirements http://www.ncl.co.uk http://www.ncl.co.uk

Table of Contents for the Digital Edition of Worldwide Cruising Guide - November 2016 - April 2018 - UK