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or guardian then they can use a Medicare Card as identification
as long as a parent's name travelling with the child is included on
the same card. For all other sailings to ports/destinations outside
of Australia: see clause 12 (Visas and passports).

10. What's included in my cruise fares?

All prices shown on our Australian and New Zealand website
and quoted in our Australian and New Zealand brochures
are per person in $AUD or $NZD (as applicable, depending
on where the ticket is being acquired) and are based on two
people sharing the specified stateroom grade. Cruise prices
cover the cruise for you (and your baggage allowance) from
the point of departure as specified on your cruise voucher to the
point of final destination as specified on your cruise voucher,
and include the following, where applicable:
* full on-board accommodation;
* complimentary and freestyle on-board dining within
prescribed hours, not including specialty restaurants;
* on-board room service dining within prescribed hours;
* on-board entertainment (subject to the exclusions set out in
clause 10, below);
* on-board gym access (but not personal training or exercise
classes);
* on-board poolside activities;
* access to on-board Kids Club and youth programmes (but not
baby sitting or group sitting);
* on-board outdoor pools and hot tubs;
* in respect of total cruise prices, all taxes (including port
charges and Australian or New Zealand GST, as applicable,
depending on where you purchased your ticket);
* fuel costs (subject to change);
* on-board gratuities (in $USD); and
* the service charge referred to below (subject to your election).

11. What's not included in my cruise fare?

In addition to the exclusions noted above, cruise prices do not
include the following:
* additional gratuities and (at your election) the service charge
(refer below);
* meals in specialty restaurants;
* entertainment-based dining;
* alcoholic beverages;
* specialised tea and coffee;
* fresh juices;
* bottles water;
* soft drinks and energy drinks;
* room service convenience charges of $USD7.95 can be
charged at our discretion based on time of orders;
* à la carte menu items;
* spa treatments and salon services;
* exercise classes and personal trainer;
* casino and gambling activities;
* transfers and airfares (unless pre-purchased with air/sea
packages);
* hotel stays pre-/post-cruise (unless pre-purchased);
* duty free shopping;
* shore excursions;
* photography;
* internet access;
* group babysitting services;
* specialty on-board seminars;
* art purchases;
* gift shop purchases;
* video arcade;
* phone calls off the ship;
* satellite connection for mobile phones;
* laundry services;
* travel insurance (unless-pre-purchased);
* use of the Medical Centre;
* any additional credit card and fuel surcharges; and
* taxes on the provision of additional services, including
services that are not provided by Norwegian.

12. Jones Act - USA consecutive cruises

Please note that due to restrictions under the U.S. Passenger
Vessels Services Act (Jones Act), we cannot accept reservations
for consecutive itineraries that begin in one U.S. port and
conclude in a different U.S. port. In the event such an itinerary
is booked, Norwegian Cruise Lines reserves the right to cancel
one of the cruises at the guest's expense and/or the guest shall
be responsible for any and all Jones Act fines that result due to
such booking.
Local cabotage laws are subject to change at any time without
warning. Downlines are not confirmed until written confirmation
is received from NCLH Miami.
Any downline authorisations are taken at the guest's own risk
due to itineraries and cabotage laws that can be changed at
any time.

13. Guarantee Stateroom bookings
("GTY" or "GTY Stateroom")

We may offer Guests the option of making a GTY booking. A
Stateroom GTY booking guarantees to the applicable Guests
the ship, the voyage, the fare and a Stateroom in the category
they paid for. However, a GTY booking does NOT guarantee
to the Guests, the deck or location of the Stateroom, specific
bedding arrangements (two lowers that convert to a queen), a
specific cabin number, an unobstructed view/an open balcony,
a porthole or window, or that the Guest will be located beside
any other Guests with whom they are travelling under the same
or different booking in a different Stateroom.

A Guarantee stateroom (GTY) is one where there is no cabin
number assigned at the time of booking. A GTY Stateroom may
be assigned any time after final payment has been received
up to the day of sailing. A GTY Stateroom may be assigned
to a single, double, triple, or quad Stateroom. Once your GTY
Stateroom has been allocated to you, we are unable to accept
any changes requested by you or your travel agent. The eDocs
for GTY bookings are not able to be accessed by Guests until
21 days prior to sailing.
GTY categories are also defined as follows:
MX Mini-Suite
BX Balcony Stateroom
OX Oceanview Stateroom (including obstructed view & portholes)
IX Interior Stateroom
NOTE: A GTY Stateroom cannot be booked on a back-to-back reservation.

Promotions are excluded on the above mentioned categories
and not recommended if you have specific requirements, such
as deck & window preferences, proximity to elevators, etc.

14. Is there a service charge (gratuities)?

The service charge (also known as 'gratuities') is not
automatically added into your cruise fare price, however
it can be prepaid (if elected) on a per Guest per day basis
(for Guests three years and older). If a Guest does not elect
to prepay the service charge it will be payable onboard the
cruise. This fee will be shared between those staff members,
including the restaurant staff, Stateroom stewards and other
behind-the-scenes staff who have provided services to enhance
your overall cruise experience.
Certain staff positions (e.g., beverage service, concierge, butler
and youth counsellors) do not benefit from this shared service
charge because they provide services to only some Guests,
and not all. If you have received excellent service from any of
these staff members, we encourage you to acknowledge them
with appropriate gratuities on an individual basis. If you have
any concerns about the service you receive during your cruise,
please let the staff at our service desk on-board (the "Guest
Services Desk") know right away, so we can address any
issues in a timely manner.
At the time of booking you may elect to pre-pay the service
charges (which apply at the following rate for bookings made
on or after 1 April 2017). If you do not choose to prepay these
service charges at time of booking or prior to sailing, they will
be made payable on-board at a rate of (for sailings on or after
1 April 2017):
* AUD/NZD$13.99 per person, per day (for mini suites and
below on all ships except Norwegian Sky*, Norwegian Sun*
and Norwegian Joy**).
* AUD/NZD $16.99 per person, per day (for Haven and suites
on all ships except Norwegian Sky*, Norwegian Sun* and
Norwegian Joy**)
*Rates for service charges for Norwegian Sky and Norwegian
Sun are as follows:
* AUD/NZD $18.99 per person, per day for Mini-suites and below;
* AUD/NZD $21.99 per person per day for Haven and Suites.
**Rates for service charges for Norwegian Joy are as follows:
* AUD/NZD $13.95 per person per day for Mini-suites and below;
* AUD/NZD $16.50 per person per day for The Concierge
and Haven.
For all spa and salon services, beverage purchases, specialty
restaurant dining and entertainment-based dining, there will be
an additional 18% service charge added to the total cost of
the service.
The above service charges are accurate and correct as at
15 September 2017 and are subject to change. To pre-pay
your service fee at the time of booking or at any time prior
to 24 hours prior to sailing, please contact the Norwegian
Reservations Department on 1300 255 200 (if calling within
Australia) or 0800 969 283 (if calling within New Zealand) or
your Travel Agent.

15. Baggage Loss or Damage
Allowance
Each Guest is allowed up to two pieces of personal luggage on
board, with each piece weighing a maximum of 23 kilograms.
Guests travelling by air will need to check with the applicable
airline for specific restrictions. Should your airline allow you to
carry more luggage, this will be accepted, onboard, too.
Damage
Baggage lost or damaged when boarding or disembarking
the ship must be reported, and an Irregularity Report must be
filed with the Guest Services Desk or Norwegian personnel
prior to ship's departure from port or prior to leaving the local
customs area. Norwegian will not be responsible for any loss
or damage which is not so reported. To the extent permitted
by law, Norwegian's liability for loss or damage to personal
baggage shall be limited to $AUD/$NZD150 (as applicable,
depending on where you purchased your ticket) per Guest.
Guests' baggage and property are transported, stored and
handled at owners' risk at all times. Norwegian strongly urges
you to insure all baggage and personal effects prior to leaving
your residence.

Searches
Norwegian or any governmental officer, port official or their
representatives may require you to submit to clothing and body
searches, require you to submit your baggage to searches or
inspections, or may search or inspect your baggage with or
without you being present. As a result of a search or if you
refuse to submit yourself or your baggage to a search, we may
refuse to carry you and your baggage and may deliver your
baggage to government, port or other officials if required to
do so. Except as otherwise provided by applicable laws, if a
search or screening causes damage to you or your baggage
we will not be liable for the damage, unless it was caused by
our negligence.

16. Guarantee and Rate

All prices are quoted in $AUD/$NZD (as applicable,
depending on where you purchase your ticket) and are correct
at the time of publication or until the end of the phone call (as
applicable), unless otherwise stated. Once we have received
your deposit or full payment, the cruise rate is secure, except
in the event of substantial increases in operating costs, tariffs
or government or quasi-government taxes and fees (including
port charges and taxes) that are beyond Norwegian's control.
In such cases, we reserve the right to add a surcharge, whether
you have confirmed a booking under deposit or have made final
payment. We will notify you before any such surcharge is added
to your cruise fare. To the extent permitted by law, we reserve the
right not to honour any published prices that we determine are
erroneous due to printing, electronic or clerical error.

17. Itinerary Changes

In the event of strikes, lockouts, stoppages of labour, riots,
weather conditions, mechanical difficulties, Acts of God, Civil
War or for any other circumstances beyond our reasonable
control ("Force Majeure"), Norwegian has the right to cancel,
advance, postpone or substitute any scheduled sailing, during
sailing or itinerary. In this event Norwegian may, but is not
obliged to, substitute another vessel for any sailing or port of
call and cannot be liable for any loss to Guests by reason of
such cancellation, advancement, postponement or substitution,
or for failure to adhere to published arrival and departure times
for any of its ports of call. If we have to cancel or otherwise
make a significant change to your itinerary we will endeavour
to notify you as soon as possible. Reservations are subject to
change or cancellation in the event of a full-ship charter, and in
such event Norwegian will endeavour to notify you as soon as
possible with alternative options.

18. Payment and Cancellation Policy

All Guests, including third-through-eighth-berth Guests, must
pay the deposit set forth in Chart A set out in clause 4 of these
ANZ Terms and Conditions for the applicable cruise at the
time of booking and must pay the final payment within the time
prescribed in Chart A for the applicable cruise. Group Guest
policies may apply different deadlines for payment than those
referred to above. Please contact the Norwegian Reservations
Department for a copy of the Group Guest policy, if required.
An additional deposit may be required for Holiday Sailings.
Payments should be made to the Norwegian Reservations
Department via credit card or wire transfer to Norwegian Cruise
Line for the appropriate amount. We cannot accept travel agent
account numbers. Payment and cancellation charges may differ
by promotion.

19. Cancellation Fees on Cruise Fares, Land
Packages and Other Add-On Charges
Cancellation fees for cruise, land and other charges may apply
to all Guests who have reserved a ticket. Cancellations must be
provided in writing by email to our Reservations Department
(resoffice@ncl.com). Depending on when the cruise or
land component is cancelled, cancellation charges will be
assessed and determined in accordance with Chart B, below.
Group Guest policies and cancellation charges may differ by
promotion, as specified in the relevant information published by
Norwegian Cruise Line for such promotion.

* Reservations that are not paid in full by the final payment due
date are subject to cancellation by Norwegian, and in the
event a reservation is cancelled a cancellation fee will apply.
* No refunds will be given on any cruise for no-shows.
* No refunds will be made in the event of interruption or
cancellation by any Guest after the cruise begins.
* No refunds will be given for any missed days of a land package.
* Cancellation fees for land and other add-on charges will
apply even if the reservation is not cancelled in full.
* Name substitutions are considered cancellations and
cancellation fees will apply. Spelling corrections which
have the effect of a substitution may also be considered
cancellations.
* Where they do not occur through any fault, act or omission
of Norwegian, departure date changes for a cruise, land
package or other add-on are considered cancellations and
are subject to cancellation fees.
Full or partial refunds of your cruise fare may be provided if:
* we are unable to carry you and you have confirmed and paid
for your cruise;
* we have to cancel or otherwise make a significant change to
your itinerary and no alternative options are available to you;
* the amount of any surcharge on your booking entitles you
to a refund upon cancellation in accordance with clause 18
above; or
* you have made a cancellation, in which circumstance any
refund will be paid in accordance with Chart B on page 114.

| TERMS & CONDITIONS

113



Table of Contents for the Digital Edition of 2018-2019 Worldwide Cruising Guide - Australia & New Zealand

Contents
2018-2019 Worldwide Cruising Guide - Australia & New Zealand - Cover1
2018-2019 Worldwide Cruising Guide - Australia & New Zealand - Contents
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2018-2019 Worldwide Cruising Guide - Australia & New Zealand - Cover4
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http://www.nxtbook.com/nxtbooks/ncl/caribbean
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http://www.nxtbook.com/nxtbooks/ncl/meetingsincentives
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