Business Travel News CT 100 2008 Resource Guide

>>Raytheon HEWLETT-PACKARD PALO ALTO, CALIF. 2007 U.S. booked air volume: $152 million Companywide booked air volume: $355 million U.S. T&E: $400 million Companywide T&E: $1.08 billion Preferred vendors: United, Continental, Delta; Marriott, Hilton, Starwood; Hertz, Avis; Cliqbook Consolidated global agency: Carlson Wagonlit Travel NORTHROP GRUMMAN LOS ANGELES 2007 U.S. booked air volume: $148 million U.S. T&E: $402 million Preferred vendors: United, Delta, American; Marriott, Hilton, InterContinental, Starwood; Budget, Avis; GetThere; Concur Consolidated U.S. agency: American Express >>In 2007, Hewlett-Packard consolidated most services under a single global distribution system, self-booking tool and travel agency. The company, which had used BCD Travel as its consolidated U.S. agency, began booking transactions using Carlson Wagonlit Travel as its consolidated global agency in June of last year. It also built new T&E targets based on external benchmarks. Last year, Hewlett-Packard implemented a global meetings and events policy and rolled out a three-page hotel addendum, which has already been accepted by one major hotel chain worldwide. In 2008, the company plans to stabilize and maximize the value of a single travel infrastructure and work with businesses to meet travel targets. HP completed the acquisition of EDS in August 2007. The company uses American Express as its primary card and uses an internally developed application for expense reporting. >>Defense contractor and shipbuilder Northrop Grumman curtailed its U.S. booked air volume last year by 6.3 percent. Online booking adoption using GetThere has risen to 87 percent with a 90 percent touchless rate on eligible transactions. Associated transaction fees are 77 percent less expensive than Northrop’s offline bookings, and adoption has helped it reduce service fees by $4.7 million in 2007. In 2008, the travel team of five is working to establish a strategic meetings management program with a separate policy and card. The meetings program is expected to bring an additional $10 million to $18 million in savings. Northrop executives are transitioning away from a full-service offline travel desk furnished by Amex, Northrop’s consolidated U.S. agency, and onto the online booking tool. The company has 55,000 travelers. Projected 2008 expenditures based on first-quarter totals are $400 million in T&E, including $162 million in air, $108 million in hotel and $28 million in rental car. The company uses preferred airlines 84 percent of the time. In 2007, annual domestic cost per mile last year decreased 3.1 percent while international cost per mile declined 6.7 percent. JPMORGAN CHASE NEW YORK 2007 U.S. booked air volume: $149.99 million Companywide booked air volume: $308.8 million U.S. T&E: $447.4 million Preferred vendors: American, Continental, United, British Airways; Hilton, Marriott, Starwood; Avis, Enterprise; GetThere, KDS; Oracle Consolidated global agency: Carlson Wagonlit Travel CHARLOTTE, N.C. 2007 U.S. booked air volume: $142 million Preferred vendors: US Airways, United; Hilton, Marriott, Starwood; Avis, Enterprise; GetThere; Concur Consolidated U.S. agency: American Express 100 BANK OF AMERICA agement landscape following the completion of a 40-country consolidation of agency services under Carlson Wagonlit Travel in the fourth quarter of 2006. The financial services firm continued to implement >>Bank of America last year completed the globalization of its travel program, consolidating its travel under American Express, replac- Business Travel News www.BTNonline.com September 8, 2008 29 100 >>JPMorgan Chase last year further refined its global travel man- 100 100 100 100 100 00 100 100 100 100 100 100 00 100 100 100 100 100 0 100 100 100 100 100 100 100 100 100 100100 100 100 100 THE CORPORATE TRAVEL 100 increased its U.S. booked air travel by $5 million in 2007, according to BTN estimates, after a $16 million hike from the $133 million it spent in 2005. Raytheon’s internal travel management organization is part of a strategic commodities management enterprise. The firm helped offset increasing travel costs by raising use of its online self-booking tool. Raytheon employed 72,100 people worldwide in 2007, a slight decline from 73,000 in 2006. In 2007, the defense contractor sold operations that make turboprop aircraft and Beechcraft and Hawker jets. The company markets commercial electronics products and services, but the U.S. government accounted for more than 85 percent of its more than $21 billion in sales. standardized operational processes throughout the world, which it credits for improved productivity. JPMorgan Chase boosted its global air spending by nearly 50 percent, the vast majority of the increase due to growing travel booked outside of the United States. The company captured almost $109 million on flights booked in Europe, the Middle East and Africa in 2007, more than twice what it spent in 2006, but U.S.-booked air volume increased by less than 5 percent in the same period. The firm currently is evaluating the possibility of limiting premiumclass travel on transcontinental and intra-European flights, and is weighing modifying its pre-trip approval processes. JPMorgan Chase is continuing to expand its KDS online booking tool in Europe, in 2007 adding France and Germany to the previously included United Kingdom. The firm uses the GetThere self-booking tool in the United States, where it has a 70 percent adoption rate. 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 http://www.BTNonline.com

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