Business Travel News CT 100 2008 Resource Guide

BTNonline.com CHRIS DAVIS Executive Managing Editor (646) 654-4437 (cdavis@btnonline.com) JAY BOEHMER Airline Editor (646) 654-4434 (jboehmer@btnonline.com) MICHAEL B. BAKER Hotel, Expense/Payment Editor (646) 654-4433 (mbaker@btnonline.com) SETH HARRIS Travel Management Editor (646) 654-5716 (sharris@btnonline.com) ELISSA HUNTER Meetings, Ground Transportation Editor (646) 654-4432 (ehunter@btnonline.com) ERIC WONG Art Director (646) 654-4439 (ewong@btnonline.com) • CONTRIBUTING EDITORS AMON COHEN +44 (0) 1963-351-219 PATTY DONMOYER (pdonmoyer@aol.com) We welcome your letters, comments and feedback. Please contact the editor at dmeyer@btnonline.com. For breaking news and original research, and to search articles since 1996, visit BTNonline.com. By David Meyer he softening of demand that many business travel industry suppliers have been reporting in the past few months is in evidence in this annual effort to provide the business travel industry with meaningful benchmarks. Business Travel News, in its 21st annual Corporate Travel 100 issue, which offers a picture of previous year and current developments within the travel programs of the largest business travel spenders, shows only a slight increase in overall spending for 2007, from $10.8 million in 2006 to $11.2 million. While the companies on this list certainly have the most negotiating clout, soaring fuel costs have driven air ticket surcharges and price increases, so a relatively flat spending number suggests that companies already have been cutting back on the amount they travel. The rankings here are based on air tickets bought in the United States going to anywhere. The overwhelming majority of companies on this list provided that information, as well as other details about preferred vendors, program accomplishments and goals and policy changes, through phone interviews and questionnaire responses. For companies that did not T BTI 2.6% Travelocity Business 2.3% American Express 43.5% Others 1.4% 100 NANCY LAZARUS Research Director • SUBSCRIPTION SERVICES (847) 763-9050 Fax: (847) 763-9037 LIST RENTAL/POSTAL INFORMATION JULIUS SINGLE (845) 731-2731 E-MAIL INFORMATION WAYNE NAGROWSKI (845) 731-3854 CUSTOM REPRINTS OF 500 PIECES OR MORE: KRISTI FULKERSON, The YGS Group (800) 290-5460, ext. 144 (BTN@TheYGSgroup.com) BTN EDITORIAL & SALES OFFICES 770 Broadway New York, NY 10003-9595 Editorial Fax: (646) 654-4455 All Rights Reserved AGENCY SHARE OF CT100 ’07 U.S. AIR VOLUME HRG 4.3% Boeing Travel Mgmt. 2.9% BCD Travel 17% Carlson Wagonlit Travel 25.8% Cover, photography, layout design and information graphics by Eric Wong. Business Travel News www.BTNonline.com September 8, 2008 100 *Others with less than 1%: Azumano Travel, Orbitz for Business, Travel Inc., Travel Management Partners 100 100 100 100 100 00 100 100 100 100 100 100 00 100 100 100 100 100 0 100 100 100 100 100 100 100 100 100 participate, BTN used many industry sources and published reports and gave companies the opportunity to improve the accuracy of listings in advance of publication. Data represent U.S. business travel operations for the most recent full year, 2007, unless otherwise specified. IBM again topped the list of the biggest spenders, according to BTN estimates, but BP took over GE’s long-held number-two spot. The rest of the top 10 stayed relatively the same except for UBS, which BTN estimates showed dropping from eighth to 38th. BTN includes here travel management company marketshare, below, which compared with last year shows slight growth in the three biggest pieces of the pie. While BTI officially disbanded a couple of years ago, a few accounts still insist on BCD Travel and HRG serving them together. These companies use BCD Travel to consolidate U.S.-based operations. BTN in this issue also recognizes the buyers who have done the most in the past year to elevate specific travel management practices. This year, BTN editors highlighted buyer efforts to advance social networking, implement green travel strategy, automate pre-trip authorizations and automate hotel RFPs and rate auditing. ■ 100100 100 100 100 THE CORPORATE TRAVEL 100 DAVID MEYER Editor-in-Chief (646) 654-4431 (dmeyer@btnonline.com) Corporate Travel 100 Slow Traveling As Costs Escalate 100 100 100 100 100 100 100 100 100 100 100 100 3 100 100 100 http://BTNonline.com http://BTNonline.com http://www.BTNonline.com

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Business Travel News CT 100 2008 Resource Guide The Corporate Travel 100 Ranking The Corporate Travel 100 Alphabetical Listing Best Practitioners Create Models, Tools

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