Business Travel News CT 100 2008 Resource Guide

PEPSICO PURCHASE, N.Y. 2007 U.S. booked air volume: $85 million Companywide air volume: $110 million U.S. T&E: $135 million Companywide T&E: $156 million Preferred vendors: American; Marriott, Hyatt, Starwood; Cliqbook; Concur Consolidated U.S. agency: BCD Travel ROYAL DUTCH SHELL THE HAGUE, NETHERLANDS 2007 U.S. booked air volume: $85.9 million Companywide booked air volume: $352.5 million U.S. T&E: $112 million Companywide T&E: $470 million Preferred vendors: Continental, British Airways, Northwest, KLM; InterContinental, Starwood, Accor; Avis, Enterprise, Sixt; KDS; Inlogik ProMaster, SAP Consolidated U.S. agency: Carlson Wagonlit Travel >>PepsiCo in 2007 slightly increased its U.S. booked air volume while dramatically cutting overall travel expenses. U.S. booked air volume increased by 6.3 percent compared with levels reported in 2006. U.S. T&E spending, however, decreased by 32.5 percent and companywide T&E was down 43.3 percent. The beverage and snack food conglomerate saw the benefits of a number of consolidation and new technology efforts implemented the year before. Having switched to the Cliqbook online booking tool in 2006, PepsiCo subsequently increased its online adoption to 78 percent in 2007. Travelers both in and out of the United States also report expenses through the Concur tool. Following consolidation of air and hotel suppliers in 2006, PepsiCo in 2007 reviewed and renegotiated its preferred supplier agreements. The company also increased its hotel segmentation opportunities. BCD Travel remains the consolidated agency for PepsiCo’s U.S. travelers. Both American Express and HRG, with which PepsiCo consolidated operations in 23 countries in the EMEA and Asia/Pacific regions in 2006, handle travelers outside of the United States. American Express also is PepsiCo’s supplier of choice for its corporate card program. This year, PepsiCo plans to continue the initiatives it pursued in 2007. In addition, the company aims to get an even tighter control on T&E spending through agency reporting, its online booking tool and expense management. >>Oil and petrochemical giant Royal Dutch Shell in 2007 and 2008 continued expanding its managed travel program to more of the countries in which it does business. Shell’s 2007 U.S. booked air volume—which dropped by 6 percent from 2006 levels—comprised less than one-quarter of its total air spending. Following a global request for proposals, Shell last year expanded its preferred hotel program to more than 800 in more than 360 cities in 80 countries. The company this year is developing a global meetings policy, with an eye toward a possible 2009 implementation, as part of a larger effort to create a global strategic meetings management program. Shell also is reviewing global airline and online booking contracts. It uses KDS self-booking tools companywide and has a 40 percent adoption rate for applicable U.S. transactions. Shell uses Citibank corporate cards worldwide, and ProMaster, an expense reporting tool developed by Australian technology firm Inlogik in the United States. Elsewhere, Shell uses SAP for expense reporting. MOTOROLA SCHAUMBURG, ILL. 2007 U.S. booked air volume: $85 million Companywide booked air volume: $179 million Preferred vendors: United; Avis; GetThere; Oracle; Concur Consolidated U.S. agency: American Express WELLS FARGO SAN FRANCISCO 2007 U.S. booked air volume: $83 million Preferred vendors: Southwest; Travelport Consolidated U.S. agency: None >>Wireless equipment manufacturer Motorola implemented a global meetings and events program in the United States, EMEA and Asia in 2007 and continued to implement booking tool GetThere globally. A new primary carrier program also was implemented. The company tightened policy language last year and added a contractor policy, which requires using a third-party diversity agency that shares data with consolidated U.S. agency American Express. In 2008, the company plans to tweak its online booking program and continue the implementation and growth of its meetings program >>In 2007, Wells Fargo’s U.S booked air volume decreased by $9 million from 2006. Wells Fargo Bank, the fifth-largest in the United States, manages its travel expenditures separately from, but negotiates on behalf of the other operating divisions of Wells Fargo & Co.: Wells Fargo Home Mortgage and Wells Fargo Financial. The bank and Wells Fargo Financial rely on American Express affiliate Azumano Travel to provide travel management services, while the Home and Consumer Finance division uses International Travel 100 100 100 100 100 00 100 100 100 100 100 100 00 100 100 100 100 100 0 100 100 100 100 100 100 100 100 100 100 100100 100 100 Business Travel News www.BTNonline.com September 8, 2008 35 100 100 THE CORPORATE TRAVEL 100 June 2008 did not book air through Novartis’ online booking tool. The company this year is rolling out Concur’s expense reporting system in the U.S., following the expense company’s acquisition of Novartis’ previous preferred tool, Gelco. Novartis last year also mandated use of the American Express corporate card, which it continues to roll out on a multinational basis. to further drive compliance. The company uses American Express and HRG as its agencies outside the United States and American Express as its primary corporate card vendor. 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 http://www.BTNonline.com

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