Business Travel News CT 100 2008 Resource Guide

100 THE CORPORATE TRAVEL sional travel units handle meetings air. For Pharmaceutical, meetings air accounts for more than 20 percent of the total volume. The company employs more than 65,000 people in 150 countries, including approximately 15,000 in the United States. Sales rose nearly 10 percent to 46 billion Swiss francs in 2007. MERRILL LYNCH NEW YORK 2007 U.S. booked air volume: $78 million Companywide booked air volume: $188 million Preferred vendors: American, Continental, British Airways; Hyatt, RitzCarlton, Marriott; Hertz, Avis; ResX, HRG Online; Ariba Consolidated global agency: HRG ABBOTT LABORATORIES ABBOTT PARK, ILL. 2007 U.S. booked air volume: $78.3 million Preferred vendors: American, United; Avis; GetThere; Concur Consolidated U.S. agency: American Express 2007, BTN estimates Abbott Laboratories raised its U.S. booked air volume from $71 million in 2006, reflecting a growth in sales from $22 billion in 2006 to over $25 billion in 2007. The U.S. healthcare product giant employed more than 68,000 people last year, up slightly from 66,660 in 2006, and distributed its products in more than 130 countries. The company employs procurement tools and strategies in its travel and meetings purchasing. The procurement department sets limits on spending, while Abbott meeting buyers are in charge of negotiating contracts with suppliers. >>Financial services firm Merrill Lynch in 2008 had a U.S. booked air volume of $78 million, remaining flat from 2006. However, companywide booked air volume increased from $172 million in 2006. In 2007, the company transitioned its business travel agency from BTI to HRG and conducted a global airline request-for-proposals process. In 2008, the company implemented online booking tool Cliqbook in the United States. The firm also plans to conduct a global hotel request for proposals, focus on the volume of extended stay accommodation and remove first class travel for certain levels of travelers. >>In SANOFI-AVENTIS PARIS 2007 U.S. booked air volume: $75.7 million Preferred vendors: Continental, Delta, US Airways; Marriott, Hilton, Starwood; Avis, Enterprise; Cliqbook Consolidated U.S. agency: BCD Travel 100 100 DELL ROUND ROCK, TEXAS 2007 U.S. booked air volume: $78.3 million Companywide booked air volume: $115.4 million U.S. T&E: $143.65 million Companywide T&E: $186.3 million Preferred vendors: American, Continental; Hertz, Enterprise; Cliqbook; Concur Consolidated global agency: American Express 100 100 00100 100 100 100 100 00 100 100 100 0 100 100 100 00 100 10 0 100 100 100 100 100 100 00 100 100 100 100 100 100 100 100 >>In 2007, Sanofi-Aventis’ U.S. booked air spending rose $5 million from 2006 after its travel program rolled out BCD Travel as its U.S. agency in 2006. Of the 2007 U.S. booked air volume, 85 percent of transactions were for domestic travel. In 2007, the pharmaceutical company, which has U.S. headquarters in Bridgewater, N.J., implemented and integrated Cliqbook and StarCite for air bookings and meeting registration, respectively. Compliance rose higher in 2007 as the company, with CFO support, mandated Cliqbook as its online booking tool. Adoption of eligible transactions rose from the low 50-percent range into the 80s. American Express remained Sanofi-Aventis’ global corporate card vendor and Amadeus its primary global distribution system outside of the United States. In 2008, Sanofi-Aventis plans on increasing savings through operational excellence, increased productivity and simplification of internal processes. It also plans to integrate corporate travel programs with social responsibility initiatives. 100 100 100 100 100 >>Personal computer and associated product manufacturer Dell last year boosted travel spending throughout the world, increasing U.S. booked air spending by 21 percent. The company in early 2008 realigned the structure of its travel management program by transitioning travel operations to its shared financial services unit. Much of the 2007 changes to Dell’s travel management operations came in the form of improvements to its hotel sourcing process, particularly throughout the Asia/Pacific region, which is a continuing effort. Accordingly, the company this year overhauled some policy language, particularly regarding its pre-trip approval process for international travel, which it restricted to require VP-level approval to book nonpreferred hotels. Dell uses a GE Capital MasterCard worldwide and Concur Technologies tools for both expense reporting and online booking, and has increased adoption of the latter to 76 percent of applicable U.S. transactions, up from 70 percent in 2006. 38 100 100 EMERSON ELECTRIC ST. LOUIS 2007 U.S. booked air volume: $74 million Preferred vendors: Star Alliance, SkyTeam; Avis; GetThere; Oracle Consolidated U.S. agency: None, uses Carlson Wagonlit Travel 100 100 100 September 8, 2008 www.BTNonline.com Business Travel News http://www.BTNonline.com

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