Business Travel News CT 100 2008 Resource Guide

>>Travel spending increased appreciably for UnitedHealth Group, as 2007 U.S. booked air volume increased 16.7 percent from the previous year to $45.5 million, pushing the company into Corporate Travel 100 status. U.S T&E in 2007 increased 18.8 percent from 2006 to $120 million. Last year, the health care services and insurance provider went through a request-for-proposals process for travel management services. Incumbent travel management company American Express was renewed as the consolidated U.S. agency and is the primary agency outside of the United States. UnitedHealth Group’s travel department implemented a stronger policy around booking all reservations through preferred channels and strengthened enforcement of its cost-compliance parameters. Business class travel for employees is allowed on flights of more than 10 hours. This year, the company rolled out Cliqbook to its 13,000 U.S. travelers. U.S. travel reservations must be booked online. UnitedHealth Group’s goal is to increase adoption past 50 percent by year-end. I:Fao Cytric is used in some European countries. Development of a global travel policy is underway and is planned for deployment later this year. The policy will be consistent across operating units and will have addenda for regional flexibility. Technology has been a focus for the travel program this year, as UnitedHealth installed pre-trip auditing and ticket tracking tools furnished by American Express. The corporate finance department’s cost-compliance team now receives notification of noncompliant travel reservations. UnitedHealth Group’s meetings management program is developing and handles an average of 1,000 meetings annually. KBR HOUSTON 2007 U.S. booked air volume: $44 million Companywide air volume: $117 million U.S. T&E: $65.8 million Companywide T&E: $138 million Preferred vendors: Continental, Delta, Northwest, Lufthansa, Emirates, Air France; Hilton, Hyatt, Sheraton, Jumeirah, Millennium, Kempinski; Avis, Hertz; GetThere U.S. consolidated agency: American Express >>In April 2007, global engineering, construction and services company Kellogg, Brown & Root officially separated from parent Halliburton and now operates as stand-alone company KBR. While 2007 U.S. booked air volume decreased 4.3 percent compared with 2006 to $44 million, companywide air volume increased 8.3 percent to $117 million. During the same period, the company developed aircraft safety guidelines for its travelers and currently is working on improving travel safety requirements and procedures for its 55,000 employees. This year, the major U.S. Department of Defense contractor implemented Fly America ticketing requirements, which require that KBR traveling employees use U.S. flag carrier service for all travel that is funded by the federal government, when applicable. While all U.S. travel management company services are consolidated with American Express, only 20 percent of agency services are consolidated globally. Gulf agencies Orient Travel and Kanoo Travel each handle 45 percent of non-U.S. travel volume and U.K.-based ATP manages another 10 percent. This year, KBR has consolidated reporting and benchmarking data. BRISTOL-MYERS SQUIBB NEW YORK 2007 U.S. booked air volume: $44.9 million Companywide air volume: $98 million U.S. T&E: $146.1 million Companywide T&E: $303.1 million Preferred vendors: Continental, American, Air France; Marriott; Avis; CWT Horizon, KDS; IBM, Concur Consolidated global agency: Carlson Wagonlit Travel Squibb cut domestic travel and entertainment spending by 27.7 percent in 2007 as it also reported fairly steady U.S. booked air volume and overall T&E spending levels. The pharmaceutical company spent $44.9 million in U.S. booked air, just below the $45.2 million reported for 2006, and companywide T&E spending was up 1 percent. Bristol-Myers Squibb’s travel program is completely global, with all countries of operation consolidated under Carlson Wagonlit Travel. Travelers in the United States use Carlson Wagonlit’s Horizon online booking tool, through which 73 percent of air bookings were funneled in 2007, and report expenses through IBM’s tool. Travelers outside of the United States book online using KDS and report expenses through Concur. The company’s card program also is global, with all travelers on the American Express payment platform. >>Bristol-Myers CARGILL WAYZATA, MINN. 2007 U.S. booked air volume: $43.7 million Preferred vendors: Northwest, American; National, Enterprise; Worldspan; ResX; Adsoft Expense Express Consolidated U.S. agency: American Express >>Cargill Inc., the international provider of food, agricultural and risk management products and services, reduced its travel spending slightly in 2007 from $45 million in 2006, after an 18 percent increase in U.S. booked air volume from 2005 to 2006. Cargill made the travel cuts even as it grew sales from about $75 billion in 2006 to about 100 100 100 100 100 00 100 100 100 100 100 100 00 100 100 100 100 100 0 100 100 100 100 100 100 100 100 100 100 100100 100 100 Business Travel News www.BTNonline.com September 8, 2008 49 100 100 THE CORPORATE TRAVEL 100 Bristol-Myers Squibb made a few modifications to its corporate travel policy in 2007, including tightening its pre-trip approval requirement for chauffeured transportation service and business meal guidelines. The company reports no further policy changes on tap for this year, although it does intend to continue educating its travelers on best practices to increase savings. 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 http://www.BTNonline.com

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