Business Travel News CT 100 2008 Resource Guide

100 100 100 100 00100 100 100 100 00 100 100 100 0 100 100 100 00 100 10 0 100 100 100 100 100 100 00 100 100 100 100 100 100 $88 billion in 2007. Its consolidated U.S. agency is American Express, which along with Carlson Wagonlit Travel handles 98 percent of Cargill’s non-U.S. travel spending. After conducting a full travel management company request for proposals during the previous year, Cargill decided that it would maintain its existing global agency infrastructure for the next few years. Privately held Cargill used American Express as its corporate card provider for the 21,000 cardholders among its 158,000 employees worldwide. Cargill’s travel program without a mandate increased its U.S. online adoption rate to nearly 50 percent using ResX as its preferred selfbooking tool, with a touchless transaction rate in the high 80-percent range. Last year, the company revised its global corporate travel policy to provide more consistent goals and general standards for compliance, while allowing various business units to have the latitude to determine and enforce their own compliance levels. Cargill for the past several years has leveraged its consolidated U.S. meetings program with its transient business travel program. The company has been encouraging employees to use alternatives to travel and has invested in videoconferencing facilities. Cargill processes 97 percent of its global expense volume through one expense reporting tool, Expense Express, supplied by Adsoft. Credit card items are prepopulated in the expense reporting system. The company this year plans to implement online hotel folio data. THE CORPORATE TRAVEL ter levels and will review its current travel agency contract for extension or new bidding. The United Nations this year also plans to review its current business practices and effect policy changes prior to the implementation of an enterprise resources planning system in 2010. American Express is the travel service provider for the U.N. Secretariat in New York. BTNonline.com JOHN DEJESU, Publisher Tel: (646) 654-4461 Fax: (646) 654-4456 (jdejesu@btnonline.com) NORTHEAST/MID-ATLANTIC JILL ALTMAN, Account Director—Eastern Region Tel: (646) 654-4453 Fax: (646) 654-4456 (jaltman@btnonline.com) MIDWEST/WEST/INTERNATIONAL EDIE GARFINKLE, Advertising Director Tel: (805) 383-1326 Fax: (646) 390-7759 (egarfinkle@btnonline.com) CANADA CYNDY FLEMING, APR Media Ltd. Tel: (416) 363-1388 Fax: (416) 363-2889 MEXICO VERONICA CASTRO, Cass Media Tel: 5255-5605-1757 MACAU/HONG KONG/CHINA STEPHEN HUTTON, Hutton Media Limited Tel: 852-2528-9135 Fax: 852-2528-9281 JAPAN ASAKO KUBO, Pacific Business Inc. Tel: 81-3-3661-6138 Fax: 81-3-3661-6139 KOREA JUNG WON SUH Tel: 82-2-3275-5969 Fax: 82-2-3275-5960 MALAYSIA/PHILIPPINES/THAILAND ANNIE BLANCHARD, Media Services Tel: 632-645-7296 Fax: 632-645-1853 SINGAPORE LAVENDER TAN, AL Media Ltd. Tel: 65-469-9321 Fax: 65-469-8028 • TRAVEL GROUP NELLA VELDRAN, Vice President • MARKETING JENNIFER PEPPER STAM, Sr. Marketing Manager Tel: (646) 654-7263 (jennifer.pepperstam@nielsen.com) SUBSCRIPTION SERVICES (847) 763-9050 Fax: (847) 763-9037 LIST RENTAL/POSTAL INFORMATION JULIUS SINGLE (845) 731-2731 E-MAIL INFORMATION WAYNE NAGROWSKI (845) 731-3854 CUSTOM REPRINTS OF 500 PIECES OR MORE: KRISTI FULKERSON, The YGS Group (800) 290-5460 ext. 144 (BTN@TheYGSgroup.com) PRODUCTION JOHN SARTORIS, Group Production Director Tel: (646) 654-7294 Fax: (646) 654-7318 JAY KAPLAN, Production Manager Tel: (646) 654-7310 Fax: (646) 654-7318 BTN EDITORIAL & SALES OFFICES 770 Broadway, New York, NY 10003-9595 All Rights Reserved 3M ST. PAUL, MINN. 2007 U.S. booked air volume: $43 million Companywide booked air volume: $80 million U.S. T&E: $122 million Companywide T&E: $220 million Preferred vendors: Northwest, American, Delta, KLM, United; Hilton, InterContinental, Marriott, Starwood, Accor; National, Enterprise; GetThere, Amadeus ETravel; Oracle PeopleSoft Consolidated U.S. agency: Carlson Wagonlit Travel >>Manufacturing company 3M in 2007 reduced U.S. air costs through stricter travel policies while holding U.S. travel and entertainment spending largely steady. As part of the cost-reduction initiative, 3M altered its travel policy to require coach class for all air travel. The company’s U.S. booked air volume dropped 17 percent from 2006 to $43 million. Companywide air volume remained steady, as did U.S. T&E spending, which decreased by $1 million from 2006 levels. Companywide T&E increased by 10 percent from the previous year to $220 million. 3M in 2007 mandated use of its corporate card, which is on the Visa network in the United States. The company uses a variety of vendors for corporate cards outside of the country. In addition to its focus on traveler behavior optimization, 3M is continuing efforts to globalize its travel program, an initiative the company started in 2005. Travel management services in the United States are consolidated under Carlson Wagonlit Travel. CWT also handles some travel outside of the United States, alongside BCD and American Express. U.S. travelers book through the GetThere tool, and 3M has achieved a 79 percent adoption rate for air bookings. In Europe and Brazil, travelers book through Amadeus’ E-Travel tool. For expense reporting, U.S. travelers use Oracle’s PeopleSoft tool, while multiple tools are used for expense reporting in other locations. 100 100 100 100 100 100 100 100 100 UNITED NATIONS NEW YORK 2007 U.S. booked air volume: $43.1 million Companywide booked air volume: $43.1 million Companywide T&E: $62 million Preferred vendors: American, Continental, Air France, Lufthansa Consolidated U.S. agency: American Express 50 100 100 >>The United Nations last year applied the lowest logical airfare to virtually every travel itinerary and also changed its methodology for funding travel agency costs by applying a percentage to the funded itinerary line item. In 2008, the United Nations hopes to keep its discount off published airfare at the same or bet- 100 100 100 September 8, 2008 www.BTNonline.com Business Travel News President: Greg Farrar Senior Vice President, Human Resources: Michael Alicea Senior Vice President, Marketing: Mark Hosbein Senior Vice President, Finance: Derek Irwin Senior Vice President, Entertainment: Gerry Byrne Senior Vice President, Marketing, Media & Visual Arts: Sabrina Crow Senior Vice President, Retail: David Loechner Senior Vice President, Online: Linda McCutcheon Senior Vice President, Building & Design: Joe Randall Senior Vice President, Central Services: Mary Kay Sustek Vice President, Licensing: Howard Appelbaum Vice President, Manufacturing & Distribution: Jennifer Grego Vice President, Audience Marketing: Joanne Wheatley http://BTNonline.com http://www.BTNonline.com

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