Hospitality Design - July 2010 - 91
Susan Harmsworth
Founder and CEO ESPA International Farnham, Surrey, UK
Susan Harmsworth knows spas. Before forming ESPA in 1993, she wrote for British Vogue, launched Sassoon in North America with her husband, opened an über successful spa in Toronto, worked at spa retreat Grayshott Hall, trained therapists for Coiffeur Transocean, and created a spa for Turnberry Resort. Now, with ESPA, which conceptualizes, designs, and manages spas in luxury independent and branded (RitzCarlton, Peninsula) hotels, her portfolio includes 150 spas spanning 55 countries, each with a dramatic interior by designers from HBA to Bill Bensley. Notable openings include Phulay Bay, a Ritz-Carlton Reserve, and the Leela Palace in Udaipur, and more are planned for a Leela in Chennai and New Delhi, Resorts World at Sentosa in Singapore, and the Edition in Istanbul. (ESPA Riga shown.) “I’ve worked closely with Susan on seven spas, and have always been incredibly impressed by her passion for wellness, customer service, and her obsessive attention to detail, self-evident in every aspect of her spas, products, and teams,” says Peter Borer, Peninsula Hotel’s COO. “With more than 30 years experience of all parts of the spa industry, including concept, design, operations, spa treatments, and products, she is the spa guru—incredibly knowledgeable and passionate, she embodies the epitome of what the spa experience is, or should be, all about.”
www.hospitalitydesign.com
July 2010
91
http://www.hospitalitydesign.com
Table of Contents for the Digital Edition of Hospitality Design - July 2010
Hospitality Design - July 2010
Contents
Online Contents
From the Editor
People
Sketchbook
Interview
Profile
IIDA/HD Product Design Competition
Outdoor Finds
The Power of Women
Success: What it Takes
Women of Influence
Back Space
Hospitality Design - July 2010 - Intro
Hospitality Design - July 2010 - Hospitality Design - July 2010
Hospitality Design - July 2010 - Cover2
Hospitality Design - July 2010 - 1
Hospitality Design - July 2010 - 2
Hospitality Design - July 2010 - 3
Hospitality Design - July 2010 - 4
Hospitality Design - July 2010 - 5
Hospitality Design - July 2010 - 6
Hospitality Design - July 2010 - 7
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Hospitality Design - July 2010 - 14
Hospitality Design - July 2010 - 15
Hospitality Design - July 2010 - 16
Hospitality Design - July 2010 - Contents
Hospitality Design - July 2010 - 18
Hospitality Design - July 2010 - Online Contents
Hospitality Design - July 2010 - 20
Hospitality Design - July 2010 - 21
Hospitality Design - July 2010 - 22
Hospitality Design - July 2010 - 23
Hospitality Design - July 2010 - 24
Hospitality Design - July 2010 - 25
Hospitality Design - July 2010 - From the Editor
Hospitality Design - July 2010 - 27
Hospitality Design - July 2010 - 28
Hospitality Design - July 2010 - 29
Hospitality Design - July 2010 - 30
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Hospitality Design - July 2010 - 39
Hospitality Design - July 2010 - People
Hospitality Design - July 2010 - 41
Hospitality Design - July 2010 - 42
Hospitality Design - July 2010 - 43
Hospitality Design - July 2010 - 44
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Hospitality Design - July 2010 - 48
Hospitality Design - July 2010 - Sketchbook
Hospitality Design - July 2010 - 50
Hospitality Design - July 2010 - 51
Hospitality Design - July 2010 - Interview
Hospitality Design - July 2010 - 53
Hospitality Design - July 2010 - 54
Hospitality Design - July 2010 - 55
Hospitality Design - July 2010 - 56
Hospitality Design - July 2010 - Profile
Hospitality Design - July 2010 - 58
Hospitality Design - July 2010 - IIDA/HD Product Design Competition
Hospitality Design - July 2010 - 60
Hospitality Design - July 2010 - 61
Hospitality Design - July 2010 - 62
Hospitality Design - July 2010 - 63
Hospitality Design - July 2010 - 64
Hospitality Design - July 2010 - 65
Hospitality Design - July 2010 - 66
Hospitality Design - July 2010 - Outdoor Finds
Hospitality Design - July 2010 - The Power of Women
Hospitality Design - July 2010 - 69
Hospitality Design - July 2010 - 70
Hospitality Design - July 2010 - 71
Hospitality Design - July 2010 - 72
Hospitality Design - July 2010 - Success: What it Takes
Hospitality Design - July 2010 - 74
Hospitality Design - July 2010 - 75
Hospitality Design - July 2010 - 76
Hospitality Design - July 2010 - 77
Hospitality Design - July 2010 - 78
Hospitality Design - July 2010 - Women of Influence
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Hospitality Design - July 2010 - 81
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Hospitality Design - July 2010 - 103
Hospitality Design - July 2010 - Back Space
Hospitality Design - July 2010 - Cover3
Hospitality Design - July 2010 - Cover4
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