Hospitality Design - December 2012 - 75

perspectives

interview

claire chiang
By Michael Adams Photography courtesy of Banyan Tree Hotels & Resorts
resources, we brought the land to life. When we decided to build our own hotel on the property, which had already housed resorts operated by other groups, we devised a few key elements that would soon become hallmarks of the Banyan Tree experience: the pool villa concept and the tropical garden spa. As the common saying goes, ignorance is bliss. Our past ignorance led to our present state of pride and joy in how we added value to a destination judged useless and hopeless.

EXTENDED ROOTS
One-of-a-kind sensory experiences propel Banyan Tree forward

current expansion, and the vital importance of spas in enhancing the overall guest experience.

When you and your husband started out, what did you hope to create? One hotel? A collection?

Claire Chiang, senior vice president, Banyan Tree Holdings, founded Banyan Tree Hotels & Resorts with her husband, Ho Kwon Ping, in 1994. Today, the Banyan Tree portfolio consists of 21 properties in 10 countries, as well as the contemporary Angsana Hotels & Resorts brand. Here, Chiang discusses the collection’s “accidental” beginnings, as well as its rapid

Banyan Tree started out rather innocently with the purchase of a large tract of land in Phuket that was an abandoned tin mine. We are accidental hoteliers, never intending to create a brand or collection. I am a sociologist by training and my husband is a journalist. We have spent considerable resources rehabilitating this land into the vibrant integrated resort community it is today—Laguna Phuket—and growing our group to now encompass hotels spread across the world. It’s been quite a journey since the early days.

Why the name Banyan Tree?

1. A rendering of the soon-to-open Banyan Tree Kerala, the brand’s first foray into India.

Can you tell us the story of how that abandoned mine turned into your first hotel project?

When we purchased the tract of land in Phuket, it was with the intention of building a holiday home. Only upon purchase did we discover that it was entirely uninhabitable, and in fact, had been deemed toxic by a UNDP report. Through signi cant investment of time and nancial

Banyan Tree references two things: It references Banyan Tree Bay in Hong Kong—that was the rst place my husband and I resided—and signi es a place of nurture and family. Also, the tree’s expansive leaf span is said to shelter travelers on their journey, and we appreciated the sense of roots as foundation and comfort that this connoted to make a sanctuary for rest and rejuvenation; fundamentally, we were inspired by this ancient tree with its deep roots and Asian heritage. As indicated by the poet Rabindranath Tagore, ‘Trees are earth’s e orts to reach out to the listening heavens.’

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Table of Contents for the Digital Edition of Hospitality Design - December 2012

Hospitality Design - December 2012
Contents
Online TOC
From the Editor
From the Show Director
People
Perspectives
Sketchbook
Sustainable Studio: Hyatt Regency Minneapolis
Sustainable Studio: Courtyard by Marriott Denver Downtown
Trends: Healthcare Design
Trends: Spas
Trends: Making Cities Well
Interview: Andrew Gibson
Interview: Claire Chiang
5 Questions for Ray Williams
Products
Profile: Suzanne Tick
Trends: Healthy
Spa
Bedding
Projects
Backstage Hotel Vernissage
Spa Tokione
Baystone Boutique Hotel & Spa
Bask Spa by Exhale
Hanarenoyado Yomogino Hot Spa
Ad Index
Back Space
Hospitality Design - December 2012 - Intro
Hospitality Design - December 2012 - Hospitality Design - December 2012
Hospitality Design - December 2012 - Cover2
Hospitality Design - December 2012 - 1
Hospitality Design - December 2012 - 2
Hospitality Design - December 2012 - 3
Hospitality Design - December 2012 - 4
Hospitality Design - December 2012 - 5
Hospitality Design - December 2012 - 6
Hospitality Design - December 2012 - 7
Hospitality Design - December 2012 - 8
Hospitality Design - December 2012 - 9
Hospitality Design - December 2012 - 10
Hospitality Design - December 2012 - 11
Hospitality Design - December 2012 - 12
Hospitality Design - December 2012 - Contents
Hospitality Design - December 2012 - 14
Hospitality Design - December 2012 - 15
Hospitality Design - December 2012 - 16
Hospitality Design - December 2012 - Online TOC
Hospitality Design - December 2012 - 18
Hospitality Design - December 2012 - 19
Hospitality Design - December 2012 - From the Editor
Hospitality Design - December 2012 - 21
Hospitality Design - December 2012 - 22
Hospitality Design - December 2012 - 23
Hospitality Design - December 2012 - From the Show Director
Hospitality Design - December 2012 - 25
Hospitality Design - December 2012 - 26
Hospitality Design - December 2012 - 27
Hospitality Design - December 2012 - People
Hospitality Design - December 2012 - 29
Hospitality Design - December 2012 - 30
Hospitality Design - December 2012 - 31
Hospitality Design - December 2012 - 32
Hospitality Design - December 2012 - Perspectives
Hospitality Design - December 2012 - 34
Hospitality Design - December 2012 - Sketchbook
Hospitality Design - December 2012 - 36
Hospitality Design - December 2012 - 37
Hospitality Design - December 2012 - 38
Hospitality Design - December 2012 - 39
Hospitality Design - December 2012 - 40
Hospitality Design - December 2012 - 41
Hospitality Design - December 2012 - 42
Hospitality Design - December 2012 - Sustainable Studio: Hyatt Regency Minneapolis
Hospitality Design - December 2012 - 44
Hospitality Design - December 2012 - 45
Hospitality Design - December 2012 - 46
Hospitality Design - December 2012 - Sustainable Studio: Courtyard by Marriott Denver Downtown
Hospitality Design - December 2012 - 48
Hospitality Design - December 2012 - 49
Hospitality Design - December 2012 - 50
Hospitality Design - December 2012 - Trends: Healthcare Design
Hospitality Design - December 2012 - 52
Hospitality Design - December 2012 - 53
Hospitality Design - December 2012 - 54
Hospitality Design - December 2012 - 55
Hospitality Design - December 2012 - 56
Hospitality Design - December 2012 - Trends: Spas
Hospitality Design - December 2012 - 58
Hospitality Design - December 2012 - 59
Hospitality Design - December 2012 - 60
Hospitality Design - December 2012 - 61
Hospitality Design - December 2012 - 62
Hospitality Design - December 2012 - Trends: Making Cities Well
Hospitality Design - December 2012 - 64
Hospitality Design - December 2012 - 65
Hospitality Design - December 2012 - 66
Hospitality Design - December 2012 - 67
Hospitality Design - December 2012 - 68
Hospitality Design - December 2012 - Interview: Andrew Gibson
Hospitality Design - December 2012 - 70
Hospitality Design - December 2012 - 71
Hospitality Design - December 2012 - 72
Hospitality Design - December 2012 - 73
Hospitality Design - December 2012 - 74
Hospitality Design - December 2012 - Interview: Claire Chiang
Hospitality Design - December 2012 - 76
Hospitality Design - December 2012 - 77
Hospitality Design - December 2012 - 5 Questions for Ray Williams
Hospitality Design - December 2012 - 79
Hospitality Design - December 2012 - 80
Hospitality Design - December 2012 - Products
Hospitality Design - December 2012 - 82
Hospitality Design - December 2012 - Profile: Suzanne Tick
Hospitality Design - December 2012 - 84
Hospitality Design - December 2012 - Trends: Healthy
Hospitality Design - December 2012 - 86
Hospitality Design - December 2012 - Spa
Hospitality Design - December 2012 - 88
Hospitality Design - December 2012 - 89
Hospitality Design - December 2012 - 90
Hospitality Design - December 2012 - Bedding
Hospitality Design - December 2012 - 92
Hospitality Design - December 2012 - 93
Hospitality Design - December 2012 - 94
Hospitality Design - December 2012 - 95
Hospitality Design - December 2012 - 96
Hospitality Design - December 2012 - Projects
Hospitality Design - December 2012 - Backstage Hotel Vernissage
Hospitality Design - December 2012 - 99
Hospitality Design - December 2012 - 100
Hospitality Design - December 2012 - 101
Hospitality Design - December 2012 - Spa Tokione
Hospitality Design - December 2012 - 103
Hospitality Design - December 2012 - 104
Hospitality Design - December 2012 - 105
Hospitality Design - December 2012 - Baystone Boutique Hotel & Spa
Hospitality Design - December 2012 - 107
Hospitality Design - December 2012 - 108
Hospitality Design - December 2012 - 109
Hospitality Design - December 2012 - 110
Hospitality Design - December 2012 - 111
Hospitality Design - December 2012 - Bask Spa by Exhale
Hospitality Design - December 2012 - 113
Hospitality Design - December 2012 - Hanarenoyado Yomogino Hot Spa
Hospitality Design - December 2012 - 115
Hospitality Design - December 2012 - 116
Hospitality Design - December 2012 - 117
Hospitality Design - December 2012 - Ad Index
Hospitality Design - December 2012 - 119
Hospitality Design - December 2012 - Back Space
Hospitality Design - December 2012 - Cover3
Hospitality Design - December 2012 - Cover4
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