INTRODUCING
Our Performance Pledge is a four-part assurance program that addresses four critical performance aspects of your business: • Being in-stock on styles that matter most to you • Delivering accurately and on-time to support you on tight deadlines • Providing price assurances so you can compete in today’s market • Maintaining high product quality and compliance standards that will always satisfy your customer We pledge to perform at the highest level and if we fail you, we’ll make sure you’re compensated.
These are our pledges to you:
We’ll be in stock on the most popular styles in best selling colors as well as your top 10 style-color purchases*. If we’re out of stock, you’ll receive a coupon worth 5% off your next order, up to $50 off.
We’ll provide flawless picking, packing, and shipping. If what you receive is not what you ordered, or if it’s late, we’ll give you a $25 credit.
We’ll match any advertised or broadcast price on any style at our competitor in your delivery area.
Our products will meet or exceed your standards of quality, social responsibility and regulatory compliance. We’re a founding member of the industry’s Quality Certification Alliance (QCA) and the only wholesaler of imprintable activewear in the group. We’re confident you won’t find any other apparel distributor with this kind of performance pledge because this level of service does not exist outside of Alpha | Broder | NES. With our Performance Pledge you can buy with confidence . . . EVERY DAY!
www.alphashirt.com/pledge
www.broderbros.com/pledge
www.nesclothing.com/pledge
*Your top 10 style-color purchases will be added to the Performance Pledge program in August 2012
Use Info•Action #3 at impressionsmag.com/infoaction
http://www.alphashirt.com/pledgehttp://www.broderbros.com/pledgehttp://www.nesclothing.com/pledgehttp://www.impressionsmag.com/infoaction
Table of Contents for the Digital Edition of Impressions - October/November 2012