Incentive - October 2008 - (Page 18)

COVER STORY “It’s all about winning. It’s all about the customer. And it’s all about succeeding. ” they feel when they make their way to the victory podium as they are cheered on by the audience. “My name was the first one to be announced on top of that entire [200-person] list, it was a fantastic feeling,” says Manu Bansal, a Cisco account manager from India. behind us, and do it with honesty and integrity, and find opportunities within your customer to show them the success that we can bring together.” The Cisco recognition program definitely seems to motivate. Marc Donnelly, an account manager based in the United Kingdom, explains, “It means recognition amongst a team of thousands of people, being pulled out from that audience and recognized for the achievements that you’ve accomplished over the last twelve months.” Duncan Haskins, a winner based in Australia, adds, “It’s all about winning. It’s all about the customer. And it’s all about succeeding.” Each of the three programs recognizes sales employees who embody Cisco’s values and culture, and who consistently produce superior results. Winning is very inspirational for Cisco sales employees, but providing customers with unprecedented value is a key part of the pro- –Duncan Haskins, Cisco Australia A Remarkable Walk Another Cisco account manager, Shannon Scully, based in the United States, says “That was a pretty remarkable walk all the way around the auditorium in front of all of my peers and management team and to then walk up on stage and shake hands with John Chambers, Cisco’s chairman and CEO. It was a remarkable experience,” she says. “The advice I’d give to make it into Cisco Chairman’s Club would be to be yourself and do the things that make us Cisco every day. Drive sales with the great Cisco suite of products gram. Entry into the Cisco recognition programs requires exceptional achievement and contribution to Cisco’s revenue goals. But, even more, it means supporting cultural expectations and being superior in four key areas: leadership, teamwork & collaboration, innovation, and customer satisfaction. “Chairman’s Club isn’t only about Cisco recognition, it’s also about our customers. It’s about selling with integrity, respect and passion. Because when they win, we win. Our recognition programs are the reward to those who demonstrate these traits while exceeding sales goals and contributing to the company’s growth,” explains William LePage, Cisco’s senior vice president of global sales operations. This November, the Cisco Chairman’s Club is going back to Lana’i to enjoy the Four Seasons resort and all its amenities, including golf, tennis, spa appointments, shopping, snorkeling, ocean kayaking, Cisco Helps Pick Up the Pieces in New Orleans ince Hurricane Katrina slammed the Gulf Coast in 2005, areas are still devastated, and Cisco is doing its part to help by creating state-of-theart schools in Mississippi and Louisiana. Cisco Leadership Fellows is a program that gives high-potential/high-performing employees the opportunity to share their skills with nonprofit organizations around the value of technology adoption and business innovation. Thirty members of this program (“Fellows”) have relocated to the area to provide consulting services in educational governance, curriculum development, teacher training, e-learning and the use of technology in schools. Some of their key accomplishments include deploying a fully converged voice, video and data technology infrastructure in all participating Mississippi schools and classrooms, training more than 2,000 teachers and implementing 28 top-rate educa- S tional programs. More than 17,000 students have been directly impacted. “These Cisco Fellows are rebuilding schools for children who lost everything.”–Christine Castle The 21st Century Schools initiative is just one of many supported by the Cisco Foundation. Its goal: to make strategic grants to programs with long-lasting impact on a local, national and global scale. It also empowers employees to give more through its matching gifts program. Other programs Cisco is involved with include Habitat for Humanity and Second Harvest food bank. 18 | Incentive | October 2008 | incentivemag.com http://www.incentivemag.com

Table of Contents Feed for the Digital Edition of Incentive - October 2008

Incentive - October 2008 Contents Editor's Note Headlines Cover Story: Face Time with Senior Executives is the Top Motivator of Cisco Systems' Chairman's Club Winners Incentive Interview Safety Incentives: Safety Drives a Limousine Service's Motivational Efforts Case Study Primer Learning: Diving into Incentives for the Mind Enhances Both Loyalty and the Bottom Line Research: Travel IQ Travel News Florida Coast to Cost Caribbean Escape Potentials Here and Now Gadgets & Power Tools: High-End Roars Seen at the Motivation Show Advertisers Index Off the Cuff

Incentive - October 2008

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